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Really enjoyed my stay here.😊 The place was super clean, and the staff were friendly and helpful. It’s perfect if you’re looking for a quiet spot to relax and get some proper rest. They provided an iron when I asked, which was nice. Even though the weather was really hot 🥵 during my stay, I felt totally comfortable inside the room stayed nice and 🆒.😁 Only thing there wasn’t a hairdryer in the room, and I’m not sure if you can request one. Other than that, everything was great!🤗

Stayed in May 2025

Worst nights sleep. Hotel allowed 50+ teenage high school graduates to have an unsupervised party at their hotel. Very noisy. Teenagers shouting, screaming, laughing, slamming doors until 11pm. Then restarted in the pool at 5 am. Rang reception to get them to take action but they did nothing.

Facilities very nice. Food ok.

Stayed in May 2025

The location is a bit far from the center of activities. The operating hours of the swimming pool should be extended; staff arrived late in the morning to hand out the towel (he did not hand us the pool towel - just the normal towel).

Friendly staff; nice pool; nice breakfast; very nice gym.

Stayed in June 2024

Clean quiet and the staff where exceptional.

Stayed in May 2024

location a bit far from airport

the staff and buffet breakfast

Stayed in February 2024

1. Original room was older style. We requested more modern room and this was provided. Be good to have modern room from beginning especially for overseas visitors. Helps tourism brand.

Staff were very friendly. Lady Manager on front desk and William are both excellent.

Stayed in January 2024

It’s in great locations

Stayed in August 2023

Very slow restaurant service when in the restaurant. A lot of mosque singing for the whole night, but that's not something that the hotel has any fault for

The room, hotel and price

Stayed in June 2023

nothing. just a bit far from airport.

breakfast is good, lots of options. The room was clean and didn't smell cigarette, quiet, and peaceful surroundings. will be back here for sure.

Stayed in June 2023

They should switch the room air conditioning on the morning before you arrive as it takes twelve hours to cool down. The food could have been better.

Modern, clean, great rooms, friendly and helpful staff.

Stayed in June 2023

Waited one hour for a la carte meal. Then sent waiter off to check again. He came back and said they didn't have any of what we had ordered.

Stayed in July 2024

I was originally given a room with a 'balcony' that looked out onto a roof and wall. I requested a move or upgrade and was given a room withe a view of the pool. Much nicer. The shower had quite a lot of black mold, and the hotel in general had a very musty, mold smell. I realize the location of the hotel in an extremely hot and humid environment makes it very difficult to prevent these circumstances, but there are products to reduce mold, which can be quite harmful to one's health. I also did not think the food was very good compared to other four and five star hotels I've stayed in in Indonesia. It was certainly over-priced and sometimes service was very slow.

I liked the pool even if I did not use it. Very lovely. I also liked the coffee bar, laundry service, and helpful staff.

Stayed in April 2024

The staff at the bar is a little bit inefficient in our opinion. It takes time for them to come to us and asked for the order. Then the order also took a little longer than normal. For example, we had to wait around 20 minutes for a coffee latte. It happened often. The housekeeping staff also needs improvement. We had to call every day to ask for the same things for the room because they do not replace the things as they should be. Then, one day, we were out in the morning and returned to the hotel at 3 pm for rest, but our room had not been cleaned by the housekeeping. We had to ask two times for that and until we left at 5 pm, the room was still untouched for cleaning. The last one, we experienced twice could not get into our room just because of door battery needed to be replaced. It happened the previous day and made us wait for about 15 mins for the staff to fix it. Then the next day, it made us wait for more than half an hour. It was very inconvenient.

Most of the staff are friendly and willing to help. Nice live music performance on the ground floor which is entertaining while we sat and enjoyed our drinks. Easy to park the car and also easy for using the valet service.

Stayed in February 2023

There are no comments available for this review

Stayed in July 2025

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Stayed in July 2025

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Stayed in May 2025

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Stayed in February 2025

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Stayed in May 2024

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Stayed in April 2024

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Stayed in February 2024

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Stayed in January 2024

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Stayed in September 2023

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Stayed in May 2023

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Stayed in April 2023