Reviews of Surya Guest House Sanur 3 stars
Jl. Tukad Nyali Gang SMAN 6. No 8A, Sanur, 80228 Sanur, Indonesia
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLarge room would be good for a long stay kitchen in room good air conditioning
Other side of the highway from beach can be very busy getting bat to home stay good warung near buy
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewI loved everything, the room is huge, you have a kitchen which is nice. It’s not far by foot from a street with a lot of warung. The staff is very friendly. You will have a bodyguard at the entrance of the house (a lovely dog) he is so cute and accompanied us sometimes when we were walking.
Absolutely nothing
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReally great space with kitchen and balcony. They were very accommodating for my late arrival because of a delayed flight. I would stay again when back in Bali
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewReviewed: 26 March 2025 · Stayed in March 2025
Verified reviewunfortunately nothing.
Impossibility to communicate with reception (not even with translation app). Reception is attended by minors. Location very poor impossible to find by taxi and barely accessible by car. The place is oversold. There is nothing around the place, even to buy a bottle of water. Do not expect help in getting a taxi or various services. In essence you are on your own, but in a remote (relatively to find taxis, bottled water etc) location.The location is cash only, no change available. so make sure to get there with exact amount. This is my experience, unfortunately not a good one.
Reviewed: 21 February 2025 · Stayed in February 2025
Verified reviewReviewed: 30 January 2025 · Stayed in January 2025
Verified reviewNice clean room, comfortable bad,
You have to ask for room service or when you ran out of something but staff really nice and helpful
Reviewed: 2 October 2024 · Stayed in October 2024
Verified reviewFriendly staff
Pool was over chlorinated
Reviewed: 18 September 2024 · Stayed in August 2024
Verified reviewVery big and nice room with kitchen and big refrigerator. Nice balcony as well! Very lovely little pool!
Little far from everything but it was just a walking distance! :)
Reviewed: 10 September 2024 · Stayed in August 2024
Verified reviewReviewed: 9 October 2023 · Stayed in July 2023
Verified reviewReviewed: 12 June 2023 · Stayed in June 2023
Verified reviewReviewed: 4 January 2023 · Stayed in October 2022
Verified reviewReviewed: 22 November 2022 · Stayed in November 2022
Verified reviewgreat pool, great view from the balcony
terrible wi-fi, poor kitchen supplies and cleaning service. some pieces of furniture need to be renewed.
Reviewed: 1 November 2022 · Stayed in November 2022
Verified reviewLack of cup, poor kitchen equipment.
Hello ! Thank you for your good review. Really appreciate all your advice! we will upgrade all the kitchen equipment :) Thank you very much and glad to be part of your serve. Hope to see you again. Cheers.