8.2

Reviews of Surabaya River View Hotel 3 stars

Jalan Genteng Kali No. 73 - 75, Genteng, 60275 Surabaya, Indonesia

  • Raul

    Reviewed: 1 September 2025 · Stayed in September 2025

    Verified review

    Excelent hotel. You will need car/grab to move around since the place has very few leisure options (if any).

  • Luisa

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
  • Chiara

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    A very nice hotel near the main train station and the main street. breakfast very expensive if not included in the price of the room. So remeber to pick up the right choise, For tuorist people breakfast is primary necessary because is diffucult do find everywhere place where to eat in the morning

    cost of the loundry, we find one that was cheaper really close to the hotel anche the price of the breakfast 7 €. Not to much for us but considering the exchange rate is not commensurate wuth the cost of the room

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  • Lana

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Good location close to the main street with a lot of food options and a big mall. Pool with a nice view.

    The shower was clogged. Breakfast was quite basic not very western like they say.

  • Ian

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Rohan

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
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  • Martins

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Oliver

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    We were able to see the ocean from the room in the 11th floor. The view from the rooftop bar/pool was amazing. Food and drinks there, were excellent. The family room was spacious and practical.

  • Jessica

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    The pool and pool bar were great. Excellent views. Helpful staff.

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  • Stam

    Reviewed: 16 August 2025 · Stayed in July 2025

    Verified review

    The hotel exceeded expectations with its modern and clean design, great views from above, a rooftop swimming pool, and a lively restaurant with evening music to sing along to. The location is also close to Surabaya’s old town.

    No major drawbacks were experienced during the stay.

  • 7.0 Good
    Hollie

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Only one night stop over to travel on from the airport. Comfortable and spacious rooms. We got a complimentary upgrade from the reception staff which was lovely, to get a large room and a mini fridge and kettle.

    Be prepared to be woken by the 4am call to prayer. Bring some good ear buds as we were unfortunately woken up. This wasn’t a problem tho!

  • 7.0 Good
    Aurora

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
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  • Laura

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    We really liked the area the hotel was located as close by there were many Restaurants and Shops where you can try Indonesian food. The Pool was also good and the staff gave some good recommendations regarding local restaurants. The Pool area is really nice to relax in the evening and see the sunset.

    The rooms are alright but as stated previously from other guests - the bathroom could need some modernization. Also, the breakfast was not our favorite. It is mainly local food - which is great - but not really clear what includes Fish, meat etc. For Western people, it might be a little spicy. All in all, we would stay here again!

  • 7.0 Good
    Robert

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Good location

    It was oke,.. breakfast oke. Staff oke. View from roof really good

  • 7.0 Good
    Daniel

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Very friendly and helpfully staff. Beds were very comfortable

    Limited breakfast choices, also the menue list quite limited

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  • 7.0 Good
    Fabian

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
  • Gary

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    The hotel was good and the location was great. Staff helpful and friendly. The rooftop pool and bar were great to cool down in. Excellent value overall.

    Only a small thing but a fridge in the room would be nice.

  • Anonymous

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    This my first time to visit Surabaya river view, absolutely there is no river it's a drain dirty , opposite my room window, BUT, having said that hotel is great, everyone is exceptionally friendly always smile on there face very approachable. Room was good size bed and pillows are very comfy toilet very clean, Aircon super cool. Everyday they changed bed cover and pillows case it's spots less. I'm glad I select this hotel it's also walking distance to money changers and major department store like SOGO and others I highly recommend this hotel

    Only set back here is food menu is very limited they must improve there menu by adding few more dishes during my 4 nights I couldn't get good choice after my beers, another set back there live music , it's far too loud can't have good conversation mostly everyone sitting outdoor due to open area and music toooooo loud.pls improve on this two which I think absolutely necessary.otherthen that all is well. Good luck to the management of the hotel.

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  • Salome

    Reviewed: 13 July 2025 · Stayed in June 2025

    Verified review

    It is nicely located with cafes and restaurants in walking distance. The rooftop is really nice to sit and watch the sunset.

    The shower could have been a little cleaner and the drain was somewhat clogged, but otherwise everything was perfect.

  • Amirul

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Mauro

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review

    Every night three chants from mosque below the hotel.

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  • 7.0 Good
    Dasa

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review

    Value for money, City Centre, Clean Room

    Very noisy during night, unable to sleep well.

  • Wei

    Reviewed: 24 June 2025 · Stayed in June 2025

    Verified review
  • 7.0 Good
    Magandara

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review
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  • Herman

    Reviewed: 14 June 2025 · Stayed in April 2025

    Verified review
  • Showing 1 - 25

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