Reviews of Sunsethouse Lombok 3 stars
Jalan Raya Senggigi No. 66, Batu Layar, 83355 Senggigi , Indonesia

Loading
Guests also reviewed these properties:
Schluchsee, Germany
Makarska, Croatia
Stronie Śląskie, Poland
Tomah, United States
Taipei, Taiwan
Kenosee Park, Canada
Kingston Beach, Australia
Liptovský Mikuláš, Slovakia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewSenggigi's Sunsethouse was a little hidden gem. I say "hidden" because it's tidily tucked away so neatly that our driver initially drove past the entrance. Once inside, the garden opens to a majestic seaside vista that offers unimpeded views of the famous Senggigi sunsets. Hence, the name of the resort. Our room was a most pleasant surprise. The double doors in our first-floor room opened to a private balcony that not only overlooked the lovely 20-metre pool, but also the broad, uninterrupted ocean views. A simple cooked breakfast was included in the package. The surrounding area is dotted with various resorts, restaurants and warungs, so there's no shortage of great places to eat. We also were able to find a couple of Sports Bars to watch our Australian football & rugby matches. De Upper Deck is a short 400m stroll away from Sunsethouse, whereas the popular Osceana Sports Bar is about 1km further down the main road. Senggigi offers a much quieter, more relaxed experience than the bustling tourist scene of Kuta, Lombok (one hour south-east of Senggigi). Some people might find the black sand on the Senggigi beaches a bit off-putting, but at least this stretch of coast is mostly calm & safe for swimming. We were most impressed with the openness of our room. The king-size bed was comfy. The simple furnishings were adequate, too. The bathroom was nice and roomy and this aspect also helped make our stay very comfortable and enjoyable. Sunsethouse seems to run a skeleton staff until lunchtime, but all staff members are helpful and attentive. If we revisit Lombok in the not-too-distant future, we'll definitely stay on the Senggigi side.
Reception is unattended across the morning period.
Dear Mr. Paul, We are very happy to hear that you enjoy your stay with us. Regarding the lack of morning staff, you're right. It happened because during your stay, one of our receptionist had mother leave and it was high season, so our staffs had to run here and there. Please accept our sincere apology for any inconvenience experience reagarding this matter. If your travel plan brings you back to Senggigi, we look forward to welcoming you again.
Dear Mr. Paul, We are very happy to hear that you enjoy your stay with us. Regarding the lack of morning staff, you're right. It happened because during your stay, one of our receptionist had mother leave and it was high season, so our staf… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewSunsethouse was surprisingly lovely. Surprising because in driving into Senggigi along the main street and then being dropped off at the front of Sunsethouse, everything looked very underwhelming. But once through to the room and the beach side of the hotel, it was lovely. The rooms were very spacious and comfortable. The pool was lovely; very friendly staff, and nice seated areas in the garden looking out on to the beach. The location of Sunsethouse versus the main stretch of Sengiggi is much more preferable and makes for a more relaxing stay. We chose it for a last few days of downtime.
It is a massive shame that Sunsethouse house is currently sandwiched between two building sites - damaged hotels on either side that are being renovated. With foresight we wouldn't have chosen to stay at Sunsethouse for this reason. The noise did impact our enjoyment.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewRoom and location great
I had food poisoning during my stay . I thought a scooter might be good as not there long but the guy at reception I asked quoted a daily rate 8 times higher than I found the next day, also he had no idea where a pharmacy was
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewSunsethouse is a nice, small hotel right on the beach. The staff were friendly, and the room was nice - great to have a hot water shower, and the option of a bath. It is right on the beach for sunset views, with a couple of nice bars/restaurants along the beach. There is also a minimart with ATM just down the road, which is handy. Really friendly staff, and a nice peaceful place to rest and relax. I didn't use the swimming pool, but it looked really nice.
Some of the photos on Booking.com are out of date - the resort is much smaller now (as some other reviewers have noted). This didn't affect my enjoyment of my stay, but it would be good to get it updated so it's accurate. Would be good to have a safety deposit box in the room, but it felt quite safe there so wasn't a big issue. Would be good to have some more places to hang things up to dry e.g. towels and bathing suits. This wasn't a problem, but would be a nice improvement especially for people staying there for a few days.
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewBasically nice location direct at the seaside, good sunning bungalows, pool, store close by. Safe and big screen TV. I liked the huge teracce. Kind personal.
Compared to the pictures already run-down. No life in the neighborhood. Food pictures are also far away from the facts. Infortunately there are no international TV channeles only smart TV. It is not their fault, but there is an ongoing construction work next by with drilling whole day.
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 6 December 2024 · Stayed in December 2024
Verified reviewIt was okay
Same thing every day
Reviewed: 16 November 2024 · Stayed in November 2024
Verified reviewGreat location on a beautiful black sand beach. We arrived after a long day of travelling and had such a warm welcome from the staff. Would stay here again
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewReviewed: 10 September 2024 · Stayed in September 2024
Verified reviewReviewed: 27 August 2024 · Stayed in August 2024
Verified reviewBusiness IS business
Reviewed: 18 August 2024 · Stayed in August 2024
Verified reviewI recently stayed at this hotel and had an exceptional experience. The location is absolutely perfect, offering a peaceful and quiet atmosphere that made my stay incredibly relaxing. The rooms are spacious and equipped with all the amenities you could need, ensuring a comfortable stay. The hotel is well-maintained, with daily cleaning that kept everything spotless. One of the highlights for me was the beautiful garden and direct access to the beach. It was the perfect spot to watch the sunset and listen to the soothing sound of the waves. The tranquil environment truly made it feel like a getaway. The staff were incredibly friendly and always willing to help. A special mention to the manager, who was very professional. I encountered an issue with a car company, and she handled it calmly and efficiently, doing everything she could to resolve the situation. Overall, I highly recommend this hotel for anyone looking for a serene and enjoyable stay with excellent service.
Reviewed: 4 August 2024 · Stayed in August 2024
Verified reviewIt was a delightful stay
I loved the friendly staff and sparkling pool
Reviewed: 3 August 2024 · Stayed in July 2024
Verified reviewBad quality of WiFi in the room - disconnecting and very slow
Reviewed: 28 July 2024 · Stayed in June 2024
Verified reviewReviewed: 18 July 2024 · Stayed in July 2024
Verified reviewLocation
Reviewed: 1 June 2024 · Stayed in June 2024
Verified reviewMy room was very nice. Kingsize bad, good mirriors, large and nice bathroom and room. Personal was very kind and helpfull.
Neighbours were building their beachhouse. This made a lot of noice, whole day. When I liked to relaxe during breakfast or later in the day at the swimmingpool. Private beachside had often a lot of carbage from the sea. They sprayed huge amount of muskito poison in the garden when i was also in the area. This felt very bad for my health.
Reviewed: 17 May 2024 · Stayed in May 2024
Verified reviewLocated at the beach, clean and spacious room with sea view. 10 min walk from Senggigi centre. Delicious breakfast
Nothing
Reviewed: 26 April 2024 · Stayed in March 2024
Verified reviewBig room, nice decor, good sized balcony. tea coffee facilities, fridge. Pool and garden on the beach but means you are less hassled by sellers.
nothing!