Reviews of Sun Royal Hotel 3 stars
Jl. Sunset Road No.6S, 80361 Kuta, Indonesia

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Reviewed: 20 March 2025 · Stayed in February 2025
Verified reviewReviewed: 26 October 2024 · Stayed in August 2024
Verified reviewReviewed: 20 October 2024 · Stayed in October 2024
Verified reviewGood price, good-sized room, good location
The lady in reception needs to smile more. The cleaning team need to be quieter when they start their shift. Need hand soap in the bathroom, aircon wasn't cold. I was asked to move room but new room was smelly
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the future. Hope we have another chance to serve you better on your next visit Regards Management
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the… Show more
Reviewed: 29 September 2024 · Stayed in September 2024
Verified reviewReviewed: 10 September 2024 · Stayed in September 2024
Verified reviewIt was nice, my room was big enough
It wasn’t as clean as I was expecting and the shower was hard
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the future. Hope we have another chance to serve you better on your next visit Regards Management
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the… Show more
Reviewed: 30 August 2024 · Stayed in August 2024
Verified reviewNothing dirty
Every things bad The worst part in Bali
Reviewed: 22 July 2024 · Stayed in June 2024
Verified reviewReviewed: 7 July 2024 · Stayed in July 2024
Verified reviewReviewed: 22 June 2024 · Stayed in June 2024
Verified reviewRoom size . The price . The staff, in particular miss Patni at the reception.
Nothing
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the future. Hope we have another chance to serve you better on your next visit Regards Management
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the… Show more
Reviewed: 22 January 2024 · Stayed in January 2024
Verified reviewReviewed: 15 October 2023 · Stayed in October 2023
Verified reviewAlright location if you want to be out of town, 20Min walk to town, the pool was okay, couldn’t really use it because there as about 10 local children swimming in it, felt uncomfortable to use it same time. The rooms need abit of maintenance, but the bed and ac was good and that’s all I needed for a one night stay near the airport.
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the future. Hope we have another chance to serve you better on your next visit Regards Management
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the… Show more
Reviewed: 13 October 2023 · Stayed in October 2023
Verified reviewReviewed: 26 September 2023 · Stayed in August 2023
Verified reviewReviewed: 26 September 2023 · Stayed in September 2023
Verified reviewfriendly staff, location near the main road, The AC is very cold, the hot water in the bathroom is good.
breakfast is very simple, the hair dryer is very worrying when used because the cable is slightly exposed, the bathroom wall is cracked, lots of mosquitoes
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the future. Hope we have another chance to serve you better on your next visit Regards Management
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the… Show more
Reviewed: 14 September 2023 · Stayed in August 2023
Verified reviewReviewed: 24 August 2023 · Stayed in July 2023
Verified reviewSmoking smell
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the future. Hope we have another chance to serve you better on your next visit Regards Management
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the… Show more
Reviewed: 18 August 2023 · Stayed in July 2023
Verified reviewGood place to stay in the Kuta area. The room was clean, and the staff was amazing.
It's a bit noisy in the morning. 20 minutes walk to the beach but we didn't mind the distance.
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the future. Hope we have another chance to serve you better on your next visit Regards Management
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the… Show more
Reviewed: 14 August 2023 · Stayed in July 2023
Verified reviewNice and clean room. The staff was amazing and ready to help us with everything we needed. The breakfast was good.
A bit far from the beach. Noisy in the morning.
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the future. Hope we have another chance to serve you better on your next visit Regards Management
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the… Show more
Reviewed: 25 July 2023 · Stayed in May 2023
Verified reviewgreat city hotel, rooms are clean, breakfast included. Nearby restaurant and shopping center.
the sign is not that clear, need bigger neon sign.
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the future. Hope we have another chance to serve you better on your next visit Regards Management
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the… Show more
Reviewed: 20 July 2023 · Stayed in July 2023
Verified reviewLacation is good, close to hotels malls and neach
Breakfas very few options
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the future. Hope we have another chance to serve you better on your next visit
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the… Show more
Reviewed: 19 July 2023 · Stayed in July 2023
Verified reviewThe room was spacious for the price, good bed and bathroom.
- breakfast buffet was not very good, not many variety - staff are nice, I just don't understand why they have to be so loud when they do the room cleaning. It's early in the morning for some who arrived late, and they would sing and scream at each other while working. Feel like they don't respect your rest well enough.
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the future. Hope we have another chance to serve you better on your next visit
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the… Show more
Reviewed: 13 July 2023 · Stayed in July 2023
Verified reviewReviewed: 10 July 2023 · Stayed in June 2023
Verified reviewEverything is good. Only miss a fridge.
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the future. Hope we have another chance to serve you better on your next visit
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the… Show more
Reviewed: 6 July 2023 · Stayed in July 2023
Verified reviewThe bed is so comfortable! I could sleep very well
Breakfast menu.
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the future. Hope we have another chance to serve you better on your next visit
Dear Value Customer, Warmest Greetings from Sun Royal Hotel. We greatly appreciate for taking time to share your stay experience on Booking.com. Your feedback is dda value for us to upgrading and improving our facilities and services in the… Show more