9.2

Reviews of Sumberkima Hill 2

Sumberkima Hill Private Villa Retreat, Banjar Dinas Taman Ayun, Desa Sumberkima, 81155 Pemuteran, Indonesia

  • Fanny

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Beautiful place, amazing view, especially from the main pool, great restaurants and lovely staff, the menjangan island snorkeling trip is a mist (organised by reception upon request), it was fantastic, the spa is worth a visit as well. Nice bar at sunset just outside the hotel (kima bar). Thank you for such a great stay!

    Nothing, wish we could have stayed a couple more nights… maybe a yoga class a bit later, I attended once at 7:30am, but would have gone more often if it was a little bit later, but still 10/10!

  • Nathan

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Stunning location, excellent value due to access to the main resort facilities, whilst being secluded away in the cabins.

    5 cabins share 1 set of common showers and toilets, which is not enough. Most people use them at specific times like the morning, before dinner etc, so you have queues.

  • Javier

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Amazing views, natural sorroundings Food very local The Massage Team is amazing The snorkel excursion incredible Fully recommend

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  • Anthony

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review

    the property was well designed, clean and spacious. our girls loved their bedroom with the bunkbeds, the views were amazing from the master bedroom. the property could see both the sunrise and sunset from the roof terrace. The infinity pool was just a few meters away, had stunning views and usually empty so we had it all to ourselves. the kitchen was well equipped but you have to bring your own food as there is nowhere within walking distance to buy provisions. The hills surrounding the area were great to walk

    more clothes hangers to dry wet towels and clothes

  • Jake

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    Almost everything!

    Just a few of the smaller details could be done up, but this is a super small thing!

  • Andrei

    Reviewed: 13 July 2025 · Stayed in June 2025

    Verified review

    We stayed at this hotel with high expectations. The villa itself is beautiful, with an amazing view. The staff were polite and responsive — they reacted quickly to any requests, which we appreciated. We also liked the natural greenery growing inside the room — it added a charming, cozy atmosphere.

    Unfortunately, our overall experience was heavily impacted by several serious issues. First, the morning after our first night, we woke up with multiple bed bug bites. We moved to a different hotel, but apparently, the bugs came with us in our belongings. To be fair, the hotel covered the cost of dry-cleaning all our clothes and paid for a doctor — we are grateful for that. But the fact that there were bed bugs in a villa like this is shocking and completely unacceptable. Also, while the pool water was warm and pleasant, the bottom was dirty. And although the greenery growing from the ceiling looked beautiful, there were lots of dry leaves on the floor beneath it when we arrived — clearly, no one had cleaned properly before check-in. It felt like the room had been empty for days and wasn’t prepared with care. And finally, the bed. It squeaked loudly every time one of us moved — enough to wake us up throughout the night. Combined with the bed bug situation, it made for a truly awful sleep. What made this all worse is the fact that the price per night was quite high — significantly above the average in the area. We expected a premium experience, but unfortunately, that wasn’t the case. It’s a shame that such serious issues ruined what could have been an incredible stay. The staff tried their best, but problems like bed bugs and lack of cleanliness should never happen in a place at this price point.

    Property response:

    Thank you for taking the time to share your experience. We're truly sorry to hear that your stay did not meet your expectations, especially as you noted the beauty of the villa and the friendliness of our team — which we genuinely appreciate. Please rest assured that we took your report very seriously. Our pest control team inspected the villa immediately after your departure and found no evidence of bed bugs. We also reached out to the next accommodation you stayed at, and they similarly confirmed no signs of bed bugs were present. Additionally, the doctor you consulted mentioned that the bites may not have come from bed bugs and could have been an allergic reaction instead. While we cannot be fully certain of the cause, we took precautionary measures and covered the cost of dry cleaning and a medical visit to ensure your well-being. As our villas are open-style and nestled in nature, leaves and natural debris can occasionally enter the space — especially on windy days. However, our housekeeping team cleaned the villa before your arrival, and we strive to ensure each space is prepared with care for every guest. Guests staying directly before and after you did not report any similar issues. We're grateful for your recognition of the view, setting, and team support. While we regret that your experience was affected, we hope future guests are reassured by our responsive actions and ongoing commitment to providing a safe, well-maintained, and peaceful retreat.

    Thank you for taking the time to share your experience. We're truly sorry to hear that your stay did not meet your expectations, especially as you noted the beauty of the villa and the friendliness of our team — which we genuinely appre… Show more

    Sumberkima Hill 2
    14 July 2025
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  • Molloy

    Reviewed: 11 May 2025 · Stayed in May 2025

    Verified review

    Location and views are simply stunning. Property was adequate, Staff were super friendly and very efficient. Food and drink were alive average in their prices, but I guess they have a captive audience.

    Cabins could have done with a fridge, a mirror ( for the ladies ) and a bedside lamp. It was noisy for large parts of the day (starting as early as 05:30) with the call to prayer at the mosques in the town

  • Joost

    Reviewed: 9 May 2025 · Stayed in May 2025

    Verified review

    The 2 restaurants, spa, activities, pools, personel, the views. All was amazing.

    Light musky smell in 1 bedroom and upstairs toilet

  • Anne

    Reviewed: 24 April 2025 · Stayed in April 2025

    Verified review

    Really liked it. The pool is great, friendly staff, nice spacious and clean rooms. Facilities are good, restaurants are nice for breakfast, lunch and dinner. I only booked one night but extended it twice.

    Nothing

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  • Oleg

    Reviewed: 21 April 2025 · Stayed in March 2025

    Verified review
  • Jannie

    Reviewed: 25 February 2025 · Stayed in February 2025

    Verified review

    Villa design, pool, food in both restaurants

    Serious interference from construction work. Workers walked within 10 meters from our open villa, incompletely taking away privacy and to some extent obstructing the view. Infrastructure such as roads, paths poorly maintained, no lights at night etc. But the price is at 5star plus level compared to five other locations we stayed at during our two mk ths in Bali.

  • Jodie

    Reviewed: 23 February 2025 · Stayed in February 2025

    Verified review

    It’s a little bite complicated to go to the hotel BUT it worth it ! We stayed on a Cabin with a beautiful view on the mountains and sea Very nice to relax and enjoy the view, nature … :)

    no fridge on the cabin , it could be good

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  • Adam

    Reviewed: 8 February 2025 · Stayed in February 2025

    Verified review

    Beautiful villas but not worth the money.

    Have to pay extra for everything. This is not a hotel more of an airbnb.

    Property response:

    Thank you for your feedback. We’d like to take a moment to clarify our concept for you and for future guests who may be reading this. Sumberkima Hill is not a hotel but a private villa retreat. Each villa is individually owned and designed for those seeking a more personal and independent stay, surrounded by nature. Unlike a hotel, we do not offer standardized services but instead provide access to facilities such as restaurants, spa services, yoga shalas, a small gym, and a lobby where our team can assist with excursions and transport—many of which are managed by local providers. This setup allows our guests to enjoy the privacy, space, and comfort of a villa, while still having access to curated experiences and services. We strive to create a retreat where guests can immerse themselves in the beauty of North Bali at their own pace. We appreciate your feedback and hope you were still able to enjoy the unique atmosphere of Sumberkima Hill.

    Thank you for your feedback. We’d like to take a moment to clarify our concept for you and for future guests who may be reading this. Sumberkima Hill is not a hotel but a private villa retreat. Each villa is individually owned and designed… Show more

    Sumberkima Hill 2
    10 February 2025
  • Daniel

    Reviewed: 27 December 2024 · Stayed in December 2024

    Verified review
  • Michelle

    Reviewed: 15 December 2024 · Stayed in December 2024

    Verified review

    Best view and fantastic pool

    Nothing

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  • Bahador

    Reviewed: 12 December 2024 · Stayed in November 2024

    Verified review
  • Myroslava

    Reviewed: 2 December 2024 · Stayed in November 2024

    Verified review

    Great design. Large bathroom. Very comfortable bed. Spacious room. Very clean. It's great that they replenish drinking water every day. Huge pools. Also delicious food in 2 restaurants. Good spa. Everything is perfect - if not the screaming of the Iman at 4:30 in the morning. It was because of the noise that we left the hotel early. But I'm grateful to the managers for refunding the money for the days we didn't stay at the hotel.

    In fact, the main reason for my low score is not being able to sleep because of the noise from the mosque. Iman starts shouting loudly at 4:30 a.m. It goes on for quite a long time, more than half an hour. So you wake up for sure. And it's really annoying. I understand that the hotel owners cannot change the location. But they should have warned about this noise.

  • Phoenix

    Reviewed: 20 November 2024 · Stayed in November 2024

    Verified review

    Everything! Villa Joel was incredible, would recommend to anyone looking for a mind blowing space, with privacy and incredible views from every room! It feels like you don’t even need to leave 🫶

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  • Gunhild

    Reviewed: 19 October 2024 · Stayed in October 2024

    Verified review
  • Cheryl

    Reviewed: 15 October 2024 · Stayed in October 2024

    Verified review

    Loved the location the view the suite, I loved the pools the naturistic vibes and the food was good and staff in restaurant were friendly. Everything looked quite new . A little construction going on around it but not noisy at all. I extended my stay I loved it so much .

    The only disappointment was the check in staff are a little bit rude. They message you on WhatsApp asking when you are going to check out which is quite odd I thought . They say they need to know for cleaning reasons . In my opinion it’s not normal procedure. They make you feel like you cannot be trusted also as they need you to come and pay for things . Also had to book a time with me to check the mini bar even though I’d said I did not purchase anything. Anyways minor problems but not normal hotel/ resort behaviour…. Otherwise would have given property 10/10 .

  • Mattijs

    Reviewed: 29 September 2024 · Stayed in August 2024

    Verified review

    Keep in mind that the resort has a lot of stairs (and solves this by having a golf cart service)

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  • Cml_nld

    Reviewed: 25 September 2024 · Stayed in September 2024

    Verified review
  • Carolin

    Reviewed: 12 September 2024 · Stayed in September 2024

    Verified review
  • Tse

    Reviewed: 11 September 2024 · Stayed in June 2024

    Verified review

    Absolute a fabulous stay. Nice apartment! Spacious. It had everything. All the restaurants and spa was nice too. Two days of relaxing :)

    -

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  • Wayne

    Reviewed: 5 September 2024 · Stayed in September 2024

    Verified review

    The Villa was perfect, stunning view, own pool excellent, would stay again. Staff very friendly. Attended a Jamu making class in family home of Ocho & Yuda, and ended up eating and preparing food with the family. It was a fantastic intimate experience we will never forget. Best Jamu we have had. Highly recommend.

    We were unprepared for the size of the property and isolation from everything. Fortunately there was a free shuttle to take you to restaurants, lobby etc. Unfortunately one of us had a temporary disability which did not help and was quite difficult for them to get from the villa to the shuttle pick up point ( lots of steep uneven steps). The bay some distance from the property, with lots of activities was unfortunately dominated by fish farms which are polluting the waters and destroying the mangroves. The locals are attempting to combat this by replanting corals etc. You really need independent transport of you are staying at this property, Saying that it suited us to stay onsite and enjoy the perfect weather views & villa. Food at restaurants ok, breakfast great but mostly bland lacking flavour to cater for conservative tourist tastes

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