None

I can confidently say this has been the best service I have ever experienced in any hotel so far. The staff truly offer a royal treatment—we felt comfortable, luxurious, and genuinely cared for, almost like being treated as kings and queens. Every department excelled, from the warm welcome at the entry and lobby to the dining experience, room service, and even the engineering staff. I always felt safe, respected, and at ease throughout my stay. Even when I had a minor issue with the AC at midnight, the team resolved it quickly with a smile and the same welcoming attitude, which was truly impressive. The hotel not only met but exceeded my expectations in every way. From the serene surroundings and beautiful pools to the relaxing spa and overall atmosphere, everything was exceptional. I honestly have no complaints—just gratitude for making my stay so memorable. Thank you, Sthala Ubud Hotel, for setting a new standard of hospitality.

Stayed in August 2025

We had two rooms of which one was a family room. The toilet is completely see through and the washroom doors don’t lock… which for us is quite problematic with kids.

The location was beautiful and close to many of the attractions like ATV, Monkey park etc. Restaurant and servers, staff were awesome and super helpful. We would especially like to mention two names whose hospitality really left a mark Duwi and Vini.

Stayed in August 2025

The sour Juice in spa - my mother fell sick with it

The hospitality

Stayed in July 2025

No thing

Everything was beyond our expectations. The staff were incredibly kind and caring — especially when we got sick, they truly took care of us like family. The room was clean, comfortable, and had an amazing river view that made our mornings so peaceful. Breakfast was generous with so many delicious options to choose from. We also appreciated the free shuttle service to Ubud center — super convenient! Highly recommended for anyone looking for a relaxing and beautiful experience in Bali. ❤️

Stayed in August 2025

the building has rooms in the basement as well without balconies.

I recently had the pleasure of staying at Sthala, a Tribute Portfolio Hotel in Ubud, and the experience was simply outstanding. 1 Breathtaking natural views—felt like a peaceful sanctuary perfectly blending luxury with authentic Balinese charm. 2. Fantastic Breakfast Experience 3. Exceptional service and wonderful Staff - A special shout‑out to Adi in particular 4. ⁠About the Property Sthala’s peaceful location, scenic surroundings, and thoughtful amenities such as a rooftop bar, river‑view infinity pool, and complimentary shuttle to Ubud made it a serene and convenient base for exploring the area

Stayed in July 2025

Strong damp smell and noise in first room, saw fringed towels few times, room service tray had small ants. I didnt raise most of these concerns except the room issue. Located far from the main Ubud town though there is shuttle service but traffic caused long delays on few occasions. No other activities near to hotel and only mode of transport was cars or hotel shuttles.

Staff was the highlight for the hotel, very friendly, accomodating and helpful. My initial room had some strange smell which didnt go till next morning, location of this room was close to street which made sleeping impossible. Next day after i raised the concern it was promptly changed to inside facing room. Daily activities were good.

Stayed in July 2025

n/a

Loved the warm welcome, beautiful lobby, nice large comfy rooms, great bar, beautiful pools.

Stayed in April 2025

Fantastic experience, service and location. It is in Ubud but just outside the noise and within easy reach. Grab is very handy to call. The bar on 7th floor is fantastic and relaxing with excellent menu.

Stayed in June 2025

I had an amazing time in Sthala. A great place to escape the hustle and bustle of the center. The staff from those at the front desk, to the restaurant and the bar and housekeeping are extremely friendly and go out of their way to make you feel welcome, special thanks to (Tya, Krisna, Pande) and so many others. The spa is also great value for money.

Stayed in May 2025

"Insects," "Noise from road"

"Breakfast," "View," and "location"

Stayed in May 2025

First time in Ubud. Loved the serenity of it all.

Stayed in April 2025

The Rooftop Restaurant could pour a bigger serving of wine though. I feel the serving size is too small for the price.

Great service from staff. They are very welcoming and attentive. Room was clean and modern.

Stayed in February 2025

N/a

This is the second time I have stayed here and am coming again this year. Everything about it - service, facilities, food - is exceptional and I just can’t fault it! Ari and the team are amazing.

Stayed in December 2024

Location

Great staff, great food

Stayed in December 2024

loved it there everything was perfect will be going again thank you

Stayed in October 2024

There was construction going on when we were there, so it was a bit noisy, not all restaurants were open, but nothing terrible.

Everything was great from the room to the staff. The rooms are neat and big.

Stayed in October 2024

Beautiful setting and gardens Accommodating, welcoming staff

Stayed in November 2024

Free shuttle to ubud center should be every 30 minutes and not every hour

The included breakfast and either lunch or dinner everyday.

Stayed in September 2024

We love this place and will definitely come to stay again

Stayed in October 2024

Traffic jams all over Bali probably due to tiny roads and too many tourists

Spacious rooms, Breakfast choices, pleasant staff

Stayed in September 2024

Team is great ! They are the highlight of the stay

Stayed in September 2024

Taxi hire charges offered by Hotel Reception is too high than the actual taxi hire charges.

Everything went well

Stayed in September 2024

I wouldn't change a thing.

The Sthala is run like a dream by an exceptional staff team who really understand their roles and how to make guests feel looked after. Excellent choice of breakfasts, quiet terrace spaces when they're needed and excellent positioning overlooking nature and trees made it an excellent base for our long stay in Ubud.

Stayed in August 2024

I love the room, so comfortable, very nice amazing staff, yummy breakfast, the hotel offers free shuttle to the center, also they offered nice free classes, i attended the morning walk tour, Balinese conversation class (with the amazing Made) and a yoga class. All of the are amazing.

Stayed in August 2024