Gili Air, 83125 Gili Air, Indonesia
#79 of 92 hotels in Gili Air
Guests' ChoiceBased on 180 hotel reviews
7.7Cleanliness
7.7
Comfort
7.6
Location
9.2
Facilities
7.4
Staff
8.9
Value for money
8.0
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 September 2025
Maël
FranceThe staff was really nice, smiling and helpful. The location was great, right next to Turtle Point, not far from the sunset point, and facing the sunrise. If you go snorkeling in the morning you will see plenty of turtles. Perfect place for chill.
Stayed in August 2025
Reviewed: 30 August 2025
Brian
AustraliaThe bathroom in the accommodation was tired and dated and could do with renovating, the breakfast was below average and was better or worse some days depending on who was sending the food out from the kitchen
The staff were all very lovely and friendly 😊 the beach bar area and seating was great
Stayed in August 2025
Reviewed: 22 August 2025
Izem
GermanyThe WiFi did not work really well. We went to the resto and there they have a different WiFi that worked a bit better and did our work there.
The staff was really friendly and helpful. Also the location was really great, directly at the beach and snorkelling area. The room was also very spacious and clean. Big plus for us was the mosquito net.
Stayed in August 2025
Reviewed: 20 August 2025
I
IndonesiaFantantic beachfront bungalows! Perfect for sunrise spot
Stayed in August 2025
Reviewed: 9 August 2025
Melissa
SwitzerlandWe booked a private boat snorkeling trip and it was bad with them and it was really bad. One of the skipper was not really friendly. They just bring us to the same spot as groups boats. They also didn’t tell us about the jelly fish and they have saw it ! Won’t recommend to book that activity with them.
It was a nice stay. The breakfast is simple but good. The staff if super friendly. You can drop your laundry off to the office.
Stayed in July 2025
Reviewed: 2 August 2025
Julian
CanadaThere was some questionable stains on the curtains and the main light didn’t work. Otherwise it was great
Pretty spot to be with a wonderful view of the sunset with a convenient walk to cheaper restaurants vs the harbour. Place was mostly clean and the people were really kind especially the bartender.
Stayed in August 2025
Reviewed: 19 July 2025
Wendy
New ZealandWe asked for more pillows and got them without problems, as there were only 2 very flat pillows. Had to ask for a cup as we only had 1 cup for 2 people, and no glasses. Hard bed.
Excellent staff especially those who speak good English. There were several who didn't, do we struggled to be understood with them. Such a fantastic position for snorkeling with turtles. Good food. The best Nasi Goreng Pool ok.
Stayed in July 2025
Reviewed: 11 July 2025
Kirilee
AustraliaOur Bungalow was a bit run down but would have been lovely when it was newer.
Lovely staff. Nothing too much trouble for them.
Stayed in July 2025
Reviewed: 10 June 2025
Laura
IrelandLighting in my room was really poor. Unfortunately the properties next door were quite noisy so definately bring earplugs. There was a bit of issue with "high speed internet" which required me moving to bungalow 5 as it has the strongest signal.
Loved the big bed and mosquito net. Big fluffy towels. Star Bar sunbeds right by the beach, you could watch the sunrise and even have your breakfast right there. Hammocks. Fridge. Turtles.
Stayed in June 2025
Reviewed: 7 June 2025
Lilly
GermanyA little bit outdated
The location was amazing. Right at the beach, so you were having breakfast with a perfect view. The staff was so friendly I felt super comfortable. They greet you with a smile every time. Our bed a a mosquito net wich was really nice.
Stayed in May 2025
Reviewed: 10 April 2025
Dunphy
IndonesiaNo clothes storage at all No soap or shampoo
The location right on the water with huge turtles 10m offshore
Stayed in April 2025
Reviewed: 1 February 2025
Rhianwen
VietnamCommunication - they offered me to use their row boat, then I couldn't that afternoon. I organised to take it out at sunset (5:45am), suddenly they wanted to charge me, I agreed anyway and then no one was around when i woke up....no one arrived until 6:30. Unable to get any drinks etc until breakfast at 8am as someone else had the keys. I also arranged transport to the ferry port at a specific time, they ordered it to come way too early and the driver was upset about waiting, so I had to rush off 45 mins early and waste that time at the harbour...... I initially booked 2 nights extended to a 3td and suddenly just felt like a cash cow..... There was no soap in the bathroom, and when I asked for hand soap I was given a plastic bottle of liquid soap to put on the broken dispenser in the shower. Breakfast is very mediocre. The family owners would come only the eve ings and sit next to the pool in the only swing chairs/loungers - making it a bit uncomfortable for guests wanting to actually use the pool.
Great location right on turtle point - can snorkel right off from the hotel and see turtles. Staff are generally helpful & enthusiastic and the freshly caught fish of day was barbecued to perfection (Tuna steak). Bicycles available on site.
Stayed in January 2025
Reviewed: 22 January 2025
Naomi
BelgiumNice stay at the beach! Perfect snorkelspot in front of the accomodation. Star bar has their own beach bar, were you can also eat & drink & relax. The food menu in simple, but in the evening they do grilled fresh fish also. The bed and bathroom were nice. There is a mosquito-klamboe, which is nice because it is needed ;)
Stayed in January 2025
Reviewed: 30 December 2024
Angel
AustraliaNice area close to the beach :) Very friendly and helpful staff to make my stay more relaxing and comfortable 😊 Basic bungalow with aircon but good enough for a few days relaxing!! Could be better to have some hooks or coat hangers inside the room.. Overall, I'd still recommend this place 👍
Stayed in December 2024
Reviewed: 12 November 2024
Lavery
AustraliaLocation is great ..right on the water with a good reef for snorkelling. Staff are all great and helpful.
Stayed in November 2024
Reviewed: 5 November 2024
Cox
AustraliaNothing
Fabulous location in front of turtle point
Stayed in October 2024
Reviewed: 2 November 2024
Naylor-menhinnitt
AustraliaBed was uncomfortable but I believe the beds are like this throughout whole island.
Liked the area and staff. Property is really good value for money. Right next to the beach. Staff were great.
Stayed in October 2024
Reviewed: 4 October 2024
Morgane
AustraliaA little bit more clean will be perfect
The location is great The staff is also really friendly
Stayed in September 2024
Reviewed: 20 September 2024
Kymina
New ZealandLots of debris from trees fell into pool but the pool was clean
Location. The snorkelling was fantastic and we saw turtles. Staff helped arrange a private boat to transport us to Lombok. Picked up directly from outside accommodation. Rooms were clean. Great selection of food and drinks. Friendly staff and helpful
Stayed in September 2024
Reviewed: 16 September 2024
Fiona
AustraliaThe bed was very hard and the bed squeeked if you moved. Needs a broom in the room to sweep out the sand. The pool was nice but the decking needs some work. All in all it was fine 🙂
The location was fantastic and so was the staff. Boss man, Ujo and everyone was wonderful. The food was quite good.
Stayed in September 2024
Reviewed: 5 September 2024
Nixonmb
Austriathe staff... really annoying and not capable of working.. took always at least 30mins to get the breakfast also If there were no other guests, what wasn't even good, they are always talking to you also if the see you are reading or working in terrace, they interrupt...
Location was ok, room was nice and clean
Stayed in July 2024
Reviewed: 3 August 2024
Desiree
GermanyThe bed was not very comfortable. Shower salty and cold most of the time.
Great location, snorkeling right in front of the restaurant.
Stayed in August 2024
Reviewed: 27 July 2024
Georgia
United KingdomCould’ve been cleaner
Good breakfast and 30 seconds walk from room to the sea
Stayed in June 2024
Reviewed: 9 July 2024
Darren
AustraliaNothing
Location is superb And the staff magnificent
Stayed in July 2024
Antalya, Turkey
Stresa, Italy
Jiading, China
Mandelieu-la-Napoule, France
Jerusalem, Israel
Holmes Beach, USA
Rüber, Germany
Prague, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content