Reviews of Hotel O Jaya Kusuma 2 stars
2-3, Kebondalem Kidul, Prambanan, Klaten, Jawa Tengah, Jawa, Indonesia, Yogyakarta, 57454 Prambanan, Indonesia
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Reviewed: 24 January 2025 · Stayed in January 2025
Verified reviewClose to Prambanan.
Despite having our booking confirmed and payment paid, the receptionist said he didn’t have our booking on his app. We eventually found our booking, but we were marked as a ‘no show’ despite arriving at 3 pm. We had to argue with him for a while before he kindly agreed to accept our booking. This is the second time we’ve had difficulties with an Oyo affiliated hotel and it will definitely be out last.
Dear, Prithvi! Sorry for the inconvenience. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Kistanto!
Dear, Prithvi! Sorry for the inconvenience. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards… Show more
Reviewed: 5 September 2024 · Stayed in August 2024
Verified reviewReviewed: 21 March 2024 · Stayed in March 2024
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 12 January 2024 · Stayed in November 2023
Verified reviewPeople friendly
I didn't use the bathroom. Literally was scared.
Hi, Aneta! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.