Reviews of Somerset Sudirman Jakarta
Jl. Karet Pasar Baru Barat V No.92, RW.4, Bend. Hilir, Jakarta, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10250, 10250 Jakarta, Indonesia

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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe hotel staff were so kind and accommodating. They go above and beyond to ensure your stay is comfortable. Thank you to all of them!
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewI had a wonderful stay at Somerset Sudirman Jakarta. The location is extremely central, making it very convenient to explore the city. The staff were always helpful and attentive, ensuring a comfortable stay. The breakfast was delicious and offered a good variety of options. One of the highlights was the pool, which boasts an incredible view of the city — perfect for relaxing after a long day. I would definitely recommend this hotel to anyone visiting Jakarta.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewNice location and ambience
Breakfast variety was limited
Greetings from Somerset Sudirman Jakarta! Dear Moses, my, Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here. We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Jakarta. We do hope that you enjoyed your stay when staying with us as it was truly a pleasure for us to serve you. It is with regret to learn that you had to go through an unpleasant experience that you found . We do appologize for the inconvience caused. Please accept our sincere apology and allow us to consider this matter seriously to improve our service in the future. We do hope you understand that it was certainly not the standards which we normaly aim at Somerset Sudirman Jakarta. I personally thank you for taking the time bringing this matter in to our attention and we surely hope to have the opportunity of providing a better service to you whenever travels bring you back to Jakarta Stay safe and Healthy Best Regards, Natasia Laras Revenue Executive
Greetings from Somerset Sudirman Jakarta! Dear Moses, my, Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here. We would like to convey our sincere appreciation and gratitude … Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewLoved the bed—super comfortable and the mattress was perfectly bouncy! The washer and dryer made my vacation so much easier. Great stay overall!
Pillow a little soft. Toilet floor tends to get dirty easily.
Greetings from Somerset Sudirman Jakarta! Dear Suhaila, sg, Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here. We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Jakarta. We do hope that you enjoyed your stay when staying with us as it was truly a pleasure for us to serve you. It is with regret to learn that you had to go through an unpleasant experience that you found . We do appologize for the inconvience caused. Please accept our sincere apology and allow us to consider this matter seriously to improve our service in the future. We do hope you understand that it was certainly not the standards which we normaly aim at Somerset Sudirman Jakarta. I personally thank you for taking the time bringing this matter in to our attention and we surely hope to have the opportunity of providing a better service to you whenever travels bring you back to Jakarta Stay safe and Healthy Best Regards, Natasia Laras Revenue Executive
Greetings from Somerset Sudirman Jakarta! Dear Suhaila, sg, Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here. We would like to convey our sincere appreciation and gratitude… Show more
Reviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 July 2025 · Stayed in May 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewGenerally all was good
The rooms or windows need to be sound proof as the prayer calls are very loud and numerous.
Greetings from Somerset Sudirman Jakarta! Dear Moses Balagopal,, We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Jakarta It is with regret to learn that you had to go through an unpleasant experience that you found . We do appologize for the inconvience caused. Please accept our sincere apology and allow us to consider this matter seriously to improve our service in the future. We do hope you understand that it was certainly not the standards which we normaly aim at Somerset Sudirman Jakarta. I personally thank you for taking the time bringing this matter in to our attention and we surely hope to have the opportunity of providing a better service to you whenever travels bring you back to Jakarta Stay safe and Healthy Best Regards, Natasia Laras Revenue Executive
Greetings from Somerset Sudirman Jakarta! Dear Moses Balagopal,, We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Jakarta It is with regret to … Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewlocation
pricey
Greetings from Somerset Sudirman Jakarta! Dear Arsy, id, Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here. We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Jakarta. We do hope that you enjoyed your stay when staying with us as it was truly a pleasure for us to serve you. It is with regret to learn that you had to go through an unpleasant experience that you found . We do appologize for the inconvience caused. Please accept our sincere apology and allow us to consider this matter seriously to improve our service in the future. We do hope you understand that it was certainly not the standards which we normaly aim at Somerset Sudirman Jakarta. I personally thank you for taking the time bringing this matter in to our attention and we surely hope to have the opportunity of providing a better service to you whenever travels bring you back to Jakarta Stay safe and Healthy Best Regards, Natasia Laras Revenue Executive
Greetings from Somerset Sudirman Jakarta! Dear Arsy, id, Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here. We would like to convey our sincere appreciation and gratitude fo… Show more
Reviewed: 5 June 2025 · Stayed in May 2025
Verified reviewClean, comfortable
Greetings from Somerset Sudirman Jakarta! Dear Kurnia Widyaningsih, id, Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here. We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Jakarta We do hope that you enjoyed your stay when staying with us as it was trully a pleasure for us to serve you. If there anything we can do for you on your next visit to make your stay become more comfort. Please do not hesitate to let us know. It is very important for us that our guest experience. Once again thank you very much for choosing Somerset Sudirman Jakarta and we will always looking forward to welcome you back yo our hotel. Stay safe and healthy. Best Regards, Natasia Laras Revenue Executive
Greetings from Somerset Sudirman Jakarta! Dear Kurnia Widyaningsih, id, Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here. We would like to convey our sincere appreciation a… Show more
Reviewed: 2 June 2025 · Stayed in March 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewRoom is a good size. We got a free upgrade and it came with a kitchen and water dispenser-- super useful in this humid country. Breakfast buffet is not the best for vegans like myself but they have a good selection. The place itself is good but the location I'm not so sure. I wouldn't feel comfortable walking the streets at night.
The room is not soundproof. Be prepared to wake up around sunrise. There's no way of turning the lights around the wardrobe off.
Greetings from Somerset Sudirman Jakarta! Dear Valued Guest, We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Jakarta It is with regret to learn that you had to go through an unpleasant experience that you found . We do appologize for the inconvience caused. Please accept our sincere apology and allow us to consider this matter seriously to improve our service in the future. We do hope you understand that it was certainly not the standards which we normaly aim at Somerset Sudirman Jakarta. I personally thank you for taking the time bringing this matter in to our attention and we surely hope to have the opportunity of providing a better service to you whenever travels bring you back to Jakarta Stay safe and Healthy Best Regards, Natasia Laras Revenue Executive
Greetings from Somerset Sudirman Jakarta! Dear Valued Guest, We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Jakarta It is with regret to lear… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in April 2025
Verified reviewNice comfortable hotel, also enjoyed swimming pool with a view. The staff was friendly
Windows have no soundproofing at all and you hear all the noise from outside
Greetings from Somerset Sudirman Jakarta! Dear Sviatlana, de, Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here. We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Jakarta. We do hope that you enjoyed your stay when staying with us as it was truly a pleasure for us to serve you. It is with regret to learn that you had to go through an unpleasant experience that you found . We do appologize for the inconvience caused. Please accept our sincere apology and allow us to consider this matter seriously to improve our service in the future. We do hope you understand that it was certainly not the standards which we normaly aim at Somerset Sudirman Jakarta. I personally thank you for taking the time bringing this matter in to our attention and we surely hope to have the opportunity of providing a better service to you whenever travels bring you back to Jakarta Stay safe and Healthy Best Regards, Natasia Laras Revenue Executive
Greetings from Somerset Sudirman Jakarta! Dear Sviatlana, de, Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here. We would like to convey our sincere appreciation and gratitu… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewgreat place, close to everything, staff was excellent
Greetings from Somerset Sudirman Jakarta! DearJoseph, au Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here. We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Jakarta We do hope that you enjoyed your stay when staying with us as it was trully a pleasure for us to serve you. If there anything we can do for you on your next visit to make your stay become more comfort. Please do not hesitate to let us know. It is very important for us that our guest experience. Once again thank you very much for choosing Somerset Sudirman Jakarta and we will always looking forward to welcome you back yo our hotel. Stay safe and healthy. Best Regards, Natasia Laras Revenue Executive
Greetings from Somerset Sudirman Jakarta! DearJoseph, au Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here. We would like to convey our sincere appreciation and gratitude fo… Show more
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewComfortable room, good mattress and pillows, good water pressure in the shower, good ac, clean, amazing stuff. The receptionist also managed to check us in earlier so we could rest after a long trip
Not really hotel related but Jakarta is a very noisy city with a very loud call for pray at 04:30 so maybe better sound isolation
Greetings from Somerset Sudirman Jakarta! Dear Svitlana, pt, Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here. We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Jakarta. We do hope that you enjoyed your stay when staying with us as it was truly a pleasure for us to serve you. It is with regret to learn that you had to go through an unpleasant experience that you found . We do appologize for the inconvience caused. Please accept our sincere apology and allow us to consider this matter seriously to improve our service in the future. We do hope you understand that it was certainly not the standards which we normaly aim at Somerset Sudirman Jakarta. I personally thank you for taking the time bringing this matter in to our attention and we surely hope to have the opportunity of providing a better service to you whenever travels bring you back to Jakarta Stay safe and Healthy Best Regards, Natasia Laras Revenue Executive
Greetings from Somerset Sudirman Jakarta! Dear Svitlana, pt, Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here. We would like to convey our sincere appreciation and gratitud… Show more
Reviewed: 8 May 2025 · Stayed in April 2025
Verified review