The hotel staff were so kind and accommodating. They go above and beyond to ensure your stay is comfortable. Thank you to all of them!

Stayed in August 2025

I had a wonderful stay at Somerset Sudirman Jakarta. The location is extremely central, making it very convenient to explore the city. The staff were always helpful and attentive, ensuring a comfortable stay. The breakfast was delicious and offered a good variety of options. One of the highlights was the pool, which boasts an incredible view of the city — perfect for relaxing after a long day. I would definitely recommend this hotel to anyone visiting Jakarta.

Stayed in August 2025

Breakfast variety was limited

Nice location and ambience

Stayed in August 2025

Pillow a little soft. Toilet floor tends to get dirty easily.

Loved the bed—super comfortable and the mattress was perfectly bouncy! The washer and dryer made my vacation so much easier. Great stay overall!

Stayed in July 2025

The rooms or windows need to be sound proof as the prayer calls are very loud and numerous.

Generally all was good

Stayed in July 2025

pricey

location

Stayed in June 2025

Clean, comfortable

Stayed in May 2025

Windows have no soundproofing at all and you hear all the noise from outside

Nice comfortable hotel, also enjoyed swimming pool with a view. The staff was friendly

Stayed in April 2025

great place, close to everything, staff was excellent

Stayed in May 2025

Not really hotel related but Jakarta is a very noisy city with a very loud call for pray at 04:30 so maybe better sound isolation

Comfortable room, good mattress and pillows, good water pressure in the shower, good ac, clean, amazing stuff. The receptionist also managed to check us in earlier so we could rest after a long trip

Stayed in May 2025

Friendly and helpfull staff

Stayed in April 2025

There's always something that could exceed your expectations (or didn't meet them) when it comes to the approach of the hotel. Regarding Somerset, it just clicked with my personal taste and needs. - Extremely skilled staff (every time I thanked the hotel manager in my thoughts) - super attentive and empathic, they go extra mile in any thing they do (it's not a joke: when I was hungry on my way to the airport Ana from the reception in 2 minutes fixed it and gifted me with a package of beautiful food; when I confessed that I drink a lot of water the extended amount of water was immediately delivered to my room). - Everything you need to keep up with comfort and healthy lifestyle you have on hand: selection of high quality foods at breakfast, gym, sauna (my personal gratitude to the hotel management), jacuzzi, great long swimming pool with unbelievable city view and even a running track. The selection at the breakfast is very balanced, well cooked and elegantly presented, I was impressed by Bubur Ayam and ingredients for Gado-Gado. For me all is enough, I don't feel lack of anything. I cannot mention just a minor flaw about Somerset Sudirman Hotel.

Stayed in March 2025

As someone without a clearly defined religion, and that appreciates silence, respect, and not disturbing others, the only problem is really all the really loud noise coming from the Mosque speakers. We stayed over the weekend, including the Friday, and apparently that's the day with the most praying/activity. I was travelling around in Indonesia for 1 month when I stayed, so was already used to the 4AM wake up calls, and just slept through it. But trying to enjoy the pool between 11AM and 2PM was literally impossible due to the constant very loud chants. There's not much more that I can complain about, and I'm usually very demanding.

Literally one of the best places I've stayed so far (from hostels and 5 star hotels), in thousands of stays and hundreds of trips around the world. Great friendly and helpful staff. Very good quality of construction, and minimal noise from neighbours or staff. I got a free upgrade to the larger one bedroom unit that was available. Comfy hard bed. Huge areas. 5 or 6 floors of parking. Very long pool and a practical gym with 3 treadmills. I didn't even check the ground floor which had a running track and BBQ facilities. I also didn't try the breakfast/restaurant since it wasn't included in my booking, and we ate outside due to various commitments. The location isn't too bad.

Stayed in February 2025

The location is bad and does not match the quality of the hotel,breakfast menu could be improved

Friendly staff, always helpful, comfortable room and spacious.

Stayed in February 2025

Very good location, good personel.

Stayed in February 2025

Last time we were in the last floor, it was quieter

All very good place, top location

Stayed in January 2025

Hmm maybe the location!

Everything was good , brand new hotel

Stayed in January 2025

new hotel with great location, very comfortable bed! room size is bigger than the picture. great service!

Stayed in December 2024

Everything!

Stayed in December 2024

Very friendly and helpful staff, clean facilities, amazing value for money. Will return to this hotel when we come again

Stayed in December 2024

- located in a busy road

- big spacious room/apartment for families - luxurious but value for money - decent breakfast, not much but sufficient options (local, western, bread) - friendly staff - centrally located

Stayed in November 2024

Good facilities, spacious room

Stayed in November 2024

-

The view

Stayed in October 2024

The breakfast was a little ordinary, with very limited choices. The croissants and pastries were a little stale.

The reception staff were very helpful and pleasant.

Stayed in October 2024