This was written by ChatGpt but with my inputs. I recently stayed at this hotel for 8 days and was truly impressed by the level of hospitality. The staff here are absolutely wonderful — friendly, attentive, and always going above and beyond to make sure guests feel welcome. During my stay, I had an issue with the air conditioning in my first room not getting cold. Without hesitation, the team quickly moved me to another room where the AC worked perfectly. This kind of prompt, no-questions-asked service really stood out and made me feel valued as a guest. The rooms themselves were very spacious and comfortable, making it easy to relax after a long day. While the hotel is visually appealing and well-designed, up close you can see signs of age such as small chips and cracks. Additionally, the shower head in my room had some calcium buildup, which caused the spray to go in a few odd directions. These are minor issues and in no way overshadowed my overall experience. All in all, I thoroughly enjoyed my stay and would gladly return. Between the amazing staff, great service, and comfortable rooms, I can easily recommend this hotel. Rating: 9.5/10

Stayed in August 2025

the carpets wasn´t clean and looks pretty used

breakfast was good, but it could be a bit more - but it was delicious the frontdesk lady was realy symatic and helpfuly

Stayed in January 2025

Location is far from the city

Room is.spacious and beautiful

Stayed in December 2024

Carpet and bleach stains. Stains were just a sign of age, but it might be beneficial for them to do some refurnishing

It was fine. nothing to complain about, nothing to write home

Stayed in August 2024

However, it wasn't as clean as expected, and the toilet was leaking. Additionally, the interior and equipment showed signs of poor maintenance, with noticeable scratches and stains that made it look dirty.

The room is spacious and comfortable, and I love the interior design.

Stayed in July 2024

My second stay , my breakfast stale food ( i cant eat ) My banket was torn .

The room big and luxury

Stayed in April 2024

Pool is small and their breakfast isn't have many options.

The room is superb! Staff are helpful and fast response.

Stayed in January 2024

“This is a nice hotel with a clean and superb design. It’s also eco-friendly. There’s a coffee machine in the room, which is great for coffee enthusiasts. I love it!”

Stayed in October 2023

N/A

“This is a nice hotel with a clean and superb design. It’s also eco-friendly. There’s a coffee machine in the room, which is great for coffee enthusiasts. I love it!”

Stayed in October 2023

Hear the rouster in the morning No Netflix on tv

The room was very big

Stayed in September 2023

The bedding was dirty, it was impossible to tell if someone had slept in it or if it was just washed at a low temperature. It was strange because the towels were clean and fluffy. Overall, even the glass surfaces everywhere in the hotel were poorly cleaned. It's a shame because otherwise the hotel is really very nice and the staff are nice, including the cleaning boys. The second problem with this hotel is the inconsistent quality of the food. On the first evening, the dinner was good, but the cheese was forgotten in the Greek salad, which was brought to us in a small bowl and grated into a fine powder after warning. Perhaps it would be better not to offer this salad to Europeans and not get into this situation. Less is sometimes more. The next day at dinner the food was significantly worse and the cesar salad contained a thigh including the bone instead of chicken breast and was also undercooked. Again, we would recommend that you skip Western dishes altogether if you don't know how to prepare them. The last thing we don't understand is why does it always take so incredibly long to be served in a totally empty restaurant? And why did you always only have 3 coca colas and then they ran out. Maybe you don't know that the store is right behind the hotel, so it might be worth running out for coca cola or buying more to stock up, it won't spoil.

A wonderful hotel, really tastefully decorated. Large rooms and bathrooms, balconies with a view of the volcano and the greenery, from where the birds are calling. Comfortable bed. Large swimming pool.

Stayed in July 2023

Location very far and hard to find

Nice room, clean, good breakfast

Stayed in July 2023

I paid for a room with a balcony so I could smoke outside of my room. Only on arrival were we advised no smoking, even on the outdoor balcony.

Good food, very comfortable bed, great shower, friendly staff.

Stayed in July 2023

Water heater was not really sure if it's working or not - the water in bathroom not hot.

Room design is very good. It's big space of room, bed was comfort. Overall hotel design is excellent

Stayed in June 2023

It's only a minor thing actually not a big deal. It's still acceptable. The coordination among staff should be solid.

I love everything about this hotel and the friendliness of the staff. Mas Bayu is an amazing GM, My husband and I are impressed with his communication skills and for sure, he can be nominated to be one of the best staff ever. I recommend you to visit this Hotel for its uniqueness, its tasty breakfast, and all dine-in menus. It's a little pricy but you will not be disappointed with the high-class and elegant services. I definitely will come back to this Sofia Boutique Residence when I visit Yogyakarta.

Stayed in March 2023

A lot of stain in the carpet. The decoration and the furniture placement make the room dark, with poor lightning, even the bathroom is dark. Booked this hotel to attend a wedding party, ended up i couldn’t do my makeup properly.

Spacious room

Stayed in August 2024

The rooms are not so cleaned, they have to make an effort to change some furnitures (some are broken), the sheets are note very clean, the carpet in the room was dirty as well as the armchair.

The staff is very professional and kind. The hotel well designed, you will feel yourself in a castle.

Stayed in June 2024

Nothing to dislike.

We were there to celebrate our 25th Wedding anniversary, looks like it's a new hotel as the surroundings were empty. Room was fantastic much to our liking. Staffs were friendly and nice.

Stayed in July 2023

Nothing

Cozy room and beautiful design

Stayed in June 2023

Everything spesial the room

Stayed in November 2022

At first the room we’ve been given the aircon wasn’t working properly and the technical staff weren’t able to fix it so we had to move to another room. However this room was full of dust, we were coughing a lot and eventually ended up wearing our face mask during sleeping.

The spacious, luxurious unique room and the swimming pool

Stayed in November 2022

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in April 2024