Reviews of Saren Kauh Ubud Palaceॐ

Location was perfect The girl in the reception was very helpful and kind Amazing connection with the internet The room was big nice and clean

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Super nice location, is inside Ubud Palace in the center of Ubud, close to everything. Despite it is in the center is very quiet with a magnificent garden. Komang the girl at the reception is so polite, whatever we asked her she did her best for us!!! Thanks again for everything, we certainly come back to your lovely hote

We had breakfast at the cafe around the corner because the breakfast in the room was cold.

it was lovely.

The lady at reception was wonderful, very accommodating, helping with my suitcase and staying with me until the driver picked me up when I was leaving. The location was great.

No one at reception when l arrived even though they knew roughly what time l was arriving, a man had my key and showed me to my room then just left. I felt like l had been palmed off to anyone. After the shows were finished in the court yard the musicians kept playing till midnight which was very loud so l couldn't go to sleep. The door to my room isn't very safe with just a piece of wood to go through the handles at night.

Very friendly staff and clean

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I have thought about keeping it quiet and this gem to all myself but that would not be fair to the people and staff behind this place. The place is at the heart of Ubud and very convenient to many attractions. It is part of the Ubud royal family residence. Some areas of the palace are open to the public but the accommodation is only accessible for guests. To access, you must pass thru the public area. Once you enter into the guest zone, it is very serene and quiet especially in the mornings. And the preserved architectural elements of the guest rooms is stunning. The rooms inside are clean and cozy. And the staff is very helpful and friendly. There is limited selection of breakfast and food catering ala cafe style which you would need to order in advance. All in all, this is a wonderful and one of the best experience I ever had. And I would definitely come back.

Availability of room is very limited. You must book early.

The people was really friendly and eager to help! The location is superb! The room and the surroundings exceptional! As for the events, since many have complained about the lack of quietness, I totally disagree! The theatrical events were performed between 19:30 & 21:00, were not so loud and didn't cause any disturbance at all.

Their breakfast was poor. When I asked for an extension for my stay, they wanted to charge me 2ble the price I had already paid for a night. I think they need a bit more time to act like professionals

I was so happy when I discovered this room was actually inside the Palace grounds. It was a beautiful and very comfortable room and the location was amazing! Getting a ticket to the evening dance performance was a bonus also. Will definitely stay there again.

Loved everything, it was perfect for my overnight stay.

We loved this so much. Had no idea the room is inside the Ubud Palace, we felt so cool walking in through the grand doors that are off limits to everyone else. There’s a performance here almost every night that’s free for guests and the room was perfect! Honestly think this is Ubud’s most hidden gem. Thank you so much!!

It is a wonderfull place. For me it was a dream come true. The staff went out of their way to be helpful. Big compliment!

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Staff will commence work at 8am and then they place our order (small breakfast (BF)-one item only and one cold or hot beverage) with their service provider, by the time we finish BF it will be 9am.

It is centrally located, which is an excellent location in Ubud. We lived on the Palace grounds which was a surprise to us. It was absolutely beautiful & we had free excess to the palace dances that is held nightly. We needed to leave a day earlier & the host was kind enough to refund us even, which was out of pure kindness.

Location was great , the property is stunning , service was excellent.

We enjoyed our stay here . We would love to come back and stay here . The only issue we had when we gave the address to Grab it took us to some other place . We had to ask around and figure out where our hotel was . After this everything was perfect.

The best is that you can enjoy an empty courtyard out of opening times because you are living there

All was good. Food included

Amazing location inside Ubud palace, came with complimentary access to the nightly events (as entry into the palace requires a ticket then, but as hotel guest you can bypass this). Very peaceful and serene. There are many restaurants near by that are famous like Ibu Oka (for babi Guling). Easy access to the sweet orange walking trail! The iconic location also made it absolutely easy to arrange for taxi and tour pick ups!

The fragrances uses on the bed linen were quite strong, which took a day or 2 to get used. More surfaces to place stuff or hooks to hang clothes would have been great.

Breakfast was wonderful but they won't serve it before 9 am. The location was perfect.

The staff speak very little English. No help with tours and other touristic activities. The breakfast has to be served earlier because the tours start usually at 8 am.

The location is fantastic. You literally living in the palace.

The bed is very soft. Water pressure from the shower is pathetic. There are lots of mosquitoes

Excellent included breakfast choices. Friendly staff. The central Ubud location was perfect for exploring the cultural resources, shopping, and restaurants.