Nothing

Location was perfect The girl in the reception was very helpful and kind Amazing connection with the internet The room was big nice and clean

Stayed in August 2025

Super nice location, is inside Ubud Palace in the center of Ubud, close to everything. Despite it is in the center is very quiet with a magnificent garden. Komang the girl at the reception is so polite, whatever we asked her she did her best for us!!! Thanks again for everything, we certainly come back to your lovely hote

Stayed in August 2025

it was lovely.

We had breakfast at the cafe around the corner because the breakfast in the room was cold.

Stayed in July 2025

There was a little bit of noise during the performance inside the palace but we stayed out late for dinner and didn't mind it.

I had an amazing stay in Ubud. The room was spotlessly clean and incredibly well-maintained. The biggest highlight was the location — it’s literally inside Ubud Palace, which made it so easy to explore the area on foot. The staff were extremely polite, helpful, and always available whenever we needed anything. Their warm hospitality really made the experience feel special. Would absolutely recommend this place to anyone visiting Ubud.

Stayed in August 2025

No one at reception when l arrived even though they knew roughly what time l was arriving, a man had my key and showed me to my room then just left. I felt like l had been palmed off to anyone. After the shows were finished in the court yard the musicians kept playing till midnight which was very loud so l couldn't go to sleep. The door to my room isn't very safe with just a piece of wood to go through the handles at night.

The lady at reception was wonderful, very accommodating, helping with my suitcase and staying with me until the driver picked me up when I was leaving. The location was great.

Stayed in July 2025

Nothing

Very friendly staff and clean

Stayed in June 2025

Availability of room is very limited. You must book early.

I have thought about keeping it quiet and this gem to all myself but that would not be fair to the people and staff behind this place. The place is at the heart of Ubud and very convenient to many attractions. It is part of the Ubud royal family residence. Some areas of the palace are open to the public but the accommodation is only accessible for guests. To access, you must pass thru the public area. Once you enter into the guest zone, it is very serene and quiet especially in the mornings. And the preserved architectural elements of the guest rooms is stunning. The rooms inside are clean and cozy. And the staff is very helpful and friendly. There is limited selection of breakfast and food catering ala cafe style which you would need to order in advance. All in all, this is a wonderful and one of the best experience I ever had. And I would definitely come back.

Stayed in June 2025

Their breakfast was poor. When I asked for an extension for my stay, they wanted to charge me 2ble the price I had already paid for a night. I think they need a bit more time to act like professionals

The people was really friendly and eager to help! The location is superb! The room and the surroundings exceptional! As for the events, since many have complained about the lack of quietness, I totally disagree! The theatrical events were performed between 19:30 & 21:00, were not so loud and didn't cause any disturbance at all.

Stayed in May 2025

Loved everything, it was perfect for my overnight stay.

I was so happy when I discovered this room was actually inside the Palace grounds. It was a beautiful and very comfortable room and the location was amazing! Getting a ticket to the evening dance performance was a bonus also. Will definitely stay there again.

Stayed in April 2025

We loved this so much. Had no idea the room is inside the Ubud Palace, we felt so cool walking in through the grand doors that are off limits to everyone else. There’s a performance here almost every night that’s free for guests and the room was perfect! Honestly think this is Ubud’s most hidden gem. Thank you so much!!

Stayed in April 2025

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It is a wonderfull place. For me it was a dream come true. The staff went out of their way to be helpful. Big compliment!

Stayed in March 2025

Staff will commence work at 8am and then they place our order (small breakfast (BF)-one item only and one cold or hot beverage) with their service provider, by the time we finish BF it will be 9am.

Stayed in February 2025

It is centrally located, which is an excellent location in Ubud. We lived on the Palace grounds which was a surprise to us. It was absolutely beautiful & we had free excess to the palace dances that is held nightly. We needed to leave a day earlier & the host was kind enough to refund us even, which was out of pure kindness.

Stayed in January 2025

We enjoyed our stay here . We would love to come back and stay here . The only issue we had when we gave the address to Grab it took us to some other place . We had to ask around and figure out where our hotel was . After this everything was perfect.

Location was great , the property is stunning , service was excellent.

Stayed in January 2025

All was good. Food included

The best is that you can enjoy an empty courtyard out of opening times because you are living there

Stayed in February 2025

The fragrances uses on the bed linen were quite strong, which took a day or 2 to get used. More surfaces to place stuff or hooks to hang clothes would have been great.

Amazing location inside Ubud palace, came with complimentary access to the nightly events (as entry into the palace requires a ticket then, but as hotel guest you can bypass this). Very peaceful and serene. There are many restaurants near by that are famous like Ibu Oka (for babi Guling). Easy access to the sweet orange walking trail! The iconic location also made it absolutely easy to arrange for taxi and tour pick ups!

Stayed in December 2024

The staff speak very little English. No help with tours and other touristic activities. The breakfast has to be served earlier because the tours start usually at 8 am.

Breakfast was wonderful but they won't serve it before 9 am. The location was perfect.

Stayed in November 2024

Excellent included breakfast choices. Friendly staff. The central Ubud location was perfect for exploring the cultural resources, shopping, and restaurants.

Stayed in December 2024

Lizard sounds, thankfully none were inside my room but they were loud outside my room. Toilet wasn’t as clean as expected

You literally live in the palace. Quite the experience!

Stayed in December 2024

For us this didn't bother much ... but there is daily evening show at Ubud palace, also sometimes they host day events as well - this can be a reason of constant sound/ noise coming in room.

Loved the property - It's right inside the Ubud Palace so just few steps away from Shops, Ubud art market, Cafes, Restaurants and SuperMarket. Rooms were very clean and spacious. Liked the sitting area outside room surrounded by lush green lawn. Staff was very polite and helpful. You can see dance show at Ubud palace for free as you stay there.

Stayed in October 2024

Can here noise from traffic.

The experience of staying inside of the palace.

Stayed in October 2024

High steps to get in and out of the accommodation.

Character and convenience. Loved it.

Stayed in July 2024

The hotel is amazing. You literal live inside a palace. The location is the best, you are steps to every tour and every thing you can do in ubud

Stayed in July 2024

Room Could be cleaned a bit better

The owner, the room, the location (the rooms are located inside Ubud Palace and gives you free entry to the night Balinese dances

Stayed in August 2024