Reviews of Sini Vie Luxury Resort & Spa Seminyak by Ini Vie Hospitality 5 stars
Jl. Dewi Saraswati No.88A, 80361 Seminyak, Indonesia
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewCheck in was smooth, the staff are very friendly and helpful. They were kind enough to store our luggage with them for a couple of weeks whilst we explored other areas travelling lighter. Which was amazing!
We stayed in the pool villa and also one of the grand smart suites - the grand smart suites, although the cheaper room, was more spacious, and had been updated more recently, and had a lovely view over the fields and the local village. The pool villa felt a little cramped and tired in comparison. Not a huge amount of space to chill outside.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewI am really disappointed with this hotel, which is supposed to be a "5-star" hotel. The building is very beautiful and welcoming, especially the pool area, which is very nice. Their Shichirin restaurant is fantastic, delicious and reasonably priced.
On the other hand, there are many, perhaps too many, negative aspects: first of all, the staff. I don't understand how a hotel like this can have 5 stars with such incompetent staff. In fact, during our stay, they made dozens of blunders and misunderstandings about the prices of the services offered, giving us incorrect prices several times (the room service staff did not even speak English well, which is absurd in a five-star hotel). What's more, the most serious incident occurred in the spa. We booked a 90-minute couples massage, which lasted 65 minutes, and when we pointed this out at check-out, they did absolutely nothing except offer us ONE Coca-Cola taken from the minibar as compensation (which is slightly less expensive than a 90-minute massage...). In addition, the room minibar was practically empty, without even bottled water, but only a tank of 'drinking water' (completely absurd in a 5-star hotel), and when we asked for water for the room, they charged us at the restaurant with its relative prices instead of applying the minibar price, which I did not find at all fair. It was also inconvenient to have to pay immediately for any extras, even water or room service, despite being guests at the hotel. As for the room, which is very nice, unfortunately it is not 90 square metres as stated in the description, but perhaps 60 square metres if you include the outdoor area. This was another very serious issue for me because I did not have the space I had imagined. Another rather absurd thing is that on all the days when the room was cleaned, we were only provided with one shower towel each, without any other towels for our hands or faces. Furthermore, I found several worms on the ground during my stay. In addition, the concierge service via WhatsApp is too intrusive and often suffocating with messages about the various services offered almost every hour, daily good morning and good night messages, etc.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewPerfect stay, and excellent hospitality.
Om Swastiastu, Dear Mr/s. Shamjeth, Thank you for sharing your kind feedback. We are delighted to know that you appreciated the cleanliness of our property and the warm hospitality of our team. It is wonderful to hear that our staff could assist you in organizing your days and making your stay more enjoyable. We truly look forward to welcoming you back for another pleasant and memorable experience. Warm regards, Gede Satrya Resort Manager
Om Swastiastu, Dear Mr/s. Shamjeth, Thank you for sharing your kind feedback. We are delighted to know that you appreciated the cleanliness of our property and the warm hospitality of our team. It is wonderful to hear that our staff co… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe peacefulness and isolation away from the busy streets of Seminyak Centre is what gives Sini Vie Luxury resort that one up on other hotels. The friendly staff makes it comforting with a smile every time you pass one of them.
I didn't like that my holiday had come to an end.
Om Swastiastu, Dear Mr/s. Eric Thank you for your kind words and for sharing your experience with us. We are delighted to know that you enjoyed the peaceful atmosphere of our resort and the warm hospitality of our staff, which made your stay more comforting and memorable. At Sini Vie, each villa is designed with a romantic concept in mind, offering privacy and a serene ambiance to create an intimate escape away from the busy streets of Seminyak. We are truly pleased that this tranquility added to your holiday experience. It was a great pleasure to host you, and although we understand that every wonderful holiday must eventually come to an end, we sincerely hope to welcome you back again soon for another romantic and relaxing stay. Warm regards, Gede Satrya Resort Manager
Om Swastiastu, Dear Mr/s. Eric Thank you for your kind words and for sharing your experience with us. We are delighted to know that you enjoyed the peaceful atmosphere of our resort and the warm hospitality of our staff, which made you… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewAll of staff were really nice and helpful, nice and clean villa. I like the simple buffet breakfast which I more prefer healthy breakfast instead of big breakfast, but if you like big breakfast you still have much choices for your breakfast. The suttle bus to the shopping center was really helpful. Spa was excellent. We got mosquitoes at the first night and they took care of it and all was good.
The jacuzzi bath was bit dirty when we arrived. Should be clean as we just checked in and someone must have been clean the villa ready for us.
Om Swastiastu Dear Mr/s. Anonymous Thank you for sharing your detailed feedback with us. We are delighted to know that you appreciated the warm hospitality of our staff, the cleanliness of the villa, the healthy breakfast options, our shuttle service, and the excellent spa experience. It is also good to hear that our team was able to promptly address the mosquito issue, ensuring your comfort during your stay. We sincerely apologize for the inconvenience you experienced with the jacuzzi bath upon arrival. Your comments have been shared with our housekeeping team to ensure extra attention to detail in preparing the villa for our guests. Please kindly note that our villa design follows a romantic concept, with features created to enhance intimacy and provide a memorable experience for couples. While this style is part of our signature concept, we also highly value your constructive feedback and will take it into consideration for continuous improvement. It was a pleasure to host you, and we truly look forward to welcoming you back for another enjoyable and romantic stay. Warm Rregards, Gede Satrya Resort Manager
Om Swastiastu Dear Mr/s. Anonymous Thank you for sharing your detailed feedback with us. We are delighted to know that you appreciated the warm hospitality of our staff, the cleanliness of the villa, the healthy breakfast options, our … Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe clean rooms
They had a bath tub in the living room. The problem is that father was no seperate roomnfor bath and senior citizens may find it difficult to step on and step out . The restaurant for buffet was good but thenapproach was a little bit narrow
Om Swastiastu, Dear Mr/s. Rengarajan Thank you very much for sharing your feedback with us. We are delighted to know that you enjoyed the cleanliness of our rooms and the quality of our buffet restaurant. Regarding your comment about the bathtub placement and bathroom layout, we sincerely appreciate your observation. Please kindly note that our room design is intentionally created with a honeymoon concept in mind, focusing on open and romantic spaces for couples. We understand that this design may not be ideal for senior guests, and we truly value your input as it helps us to better inform our future guests about the concept of our accommodations. We also appreciate your note about the restaurant access, and we will keep this in mind as we continue to enhance our guest experience. Once again, thank you for your thoughtful review, and we hope to have the pleasure of welcoming you back for another stay. Warm regards, Gede Satrya Resort Manager
Om Swastiastu, Dear Mr/s. Rengarajan Thank you very much for sharing your feedback with us. We are delighted to know that you enjoyed the cleanliness of our rooms and the quality of our buffet restaurant. Regarding your comment about … Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewI was so impressed by the service and hospitality at this resort. Staff were so amazing, friendly and service is beyond measure. In fact, the staff absolutely made my stay memorable.
Nothing to fault, perfect.
Om Swastiastu, Dear Mr/s. Kara Thank you very much for your kind review. We are truly delighted to know that our team’s hospitality made your stay memorable. Your appreciation means a lot to us, and it is always our greatest reward to hear that our guests leave with such wonderful impressions. We are so pleased that everything was perfect for you, and we sincerely look forward to welcoming you back for another memorable stay in the future. Warm regards, Gede Satrya Resort Manager
Om Swastiastu, Dear Mr/s. Kara Thank you very much for your kind review. We are truly delighted to know that our team’s hospitality made your stay memorable. Your appreciation means a lot to us, and it is always our greatest reward to … Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewFirstly, the staffs. From reception to house keeping, breakfast staffs, spa staffs, restaurants chefs and the gentlemen’s outside the driveway, everyone was just lovely. Personalised service, communication, words cant do enough of what I had received throughout my stay for 4 nights. I wish I could have stayed more. Facilities were beautiful, I would definitely be back if I return back to Seminyak! Oh! I highly, highly recommend the Spa service!! Best of the best. Thank you so much for your hospitality❤️ Terima kasih🙏🏻
Nothing, everything was beautiful!
Om Swastiastu, Dear Mr/s. Anonymous, Thank you so much for your kind words and for taking the time to share your wonderful experience with us. We are truly delighted to hear that you enjoyed your stay, especially the warm service from our team and the relaxing spa experience. Your appreciation means a lot to all of us, from the reception to housekeeping, dining, and spa teams—it is truly rewarding to know that our efforts made your stay memorable. We are also very happy to know that you found our facilities beautiful and that you would love to return. It was a pleasure having you with us, and we sincerely look forward to welcoming you back to Seminyak for another unforgettable stay. Warm regards, Gede Satrya Resort Manager
Om Swastiastu, Dear Mr/s. Anonymous, Thank you so much for your kind words and for taking the time to share your wonderful experience with us. We are truly delighted to hear that you enjoyed your stay, especially the warm service from … Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewFrom the time we arrived to the time we left the service was fantastic. Rian and putra were brilliant they learnt our names and made us feel very welcomed. The Japanese restaurant is very high class. All of the staff the waiters the waitress the bar tenders the groundsman were so friendly. Now to the spa we had 3 massages each as good as the other very clean relaxing and professional. Highly recommend this resort.
N/a
Om Swastiastu, Dear Mr/s. Mark Thank you very much for your wonderful review and for sharing such kind words about your stay with us. We are truly delighted to hear that you experienced fantastic service from the moment you arrived until your departure. Your special mention of Rian and Putra will certainly be shared with them, as we know they will be thrilled to know they made your stay more memorable. We are also pleased that you enjoyed the high-class experience at our Japanese restaurant, the friendliness of all our team members, and the relaxing professionalism of our spa treatments. Your generous recommendation means a great deal to us, and it inspires our team to continue delivering exceptional experiences to every guest. We look forward to welcoming you back for another relaxing and memorable stay in the future. Warm regards, Gede Satrya Resort Manager
Om Swastiastu, Dear Mr/s. Mark Thank you very much for your wonderful review and for sharing such kind words about your stay with us. We are truly delighted to hear that you experienced fantastic service from the moment you arrived unt… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewClean & very nice with green plants
No lift
Om Swastyastu, Dear Mr/s. Anonymous Thank you for sharing your feedback with us. We are pleased to know that you appreciated the cleanliness of our property and the green, natural surroundings. We also take note of your comment regarding the absence of a lift, and we truly appreciate your understanding as our design concept focuses on maintaining a low-rise structure to complement the natural environment. We hope to have the pleasure of welcoming you back for another pleasant stay. Warm regards, Gede Satrya Resort Manager
Om Swastyastu, Dear Mr/s. Anonymous Thank you for sharing your feedback with us. We are pleased to know that you appreciated the cleanliness of our property and the green, natural surroundings. We also take note of your comment regard… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewAmbience and bali concept
Nothing
Om Swastyastu, Dear Mr/s. Nur Nabilah Thank you so much for your wonderful rating! We truly appreciate your kind support and are delighted to know that you enjoyed your experience with us. Your positive feedback motivates our team to keep delivering the best service possible. Warm Regards, Gede Satrya Resort Manager
Om Swastyastu, Dear Mr/s. Nur Nabilah Thank you so much for your wonderful rating! We truly appreciate your kind support and are delighted to know that you enjoyed your experience with us. Your positive feedback motivates our team to k… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe staff were by far the best part of our stay! All were so welcoming and kind. The pool and restaurant were always clean and the breakfast has a decent array of options. Our room was spacious and they even went above and beyond decorating it for my partners birthday with individual post it notes from all the staff! I can understand why people would think the location is a bit out of the way, but honestly it's peaceful and if you got the resort shuttle (which goes every two hours into the centre) it is pretty convenient. Or you can get staff to order you a bike/car, which will cost you peanuts!
Honestly this is so minor, but they would often forget to give us hand towels when they cleaned our room so we had to keep asking. Also every breakfast we would get approached by who we can only assume is the manager with promotions on their services (massage, dinner etc.) It was fine at first but after every breakfast it can become tedious. Otherwise excellent experience, would come again for sure!
Om Swastyastu, Dear Mr/s. Maddie Thank you very much for taking the time to share your detailed and thoughtful review. We are truly delighted to hear that our team’s warmth and hospitality were the highlight of your stay, and we are glad you enjoyed the cleanliness of our pool and restaurant, the variety of our breakfast, and the spacious comfort of your room. It was our pleasure to create a special birthday surprise for your partner, and we are happy that it added to your memorable experience. We also appreciate your kind words regarding the peaceful location and the convenience of our shuttle and transportation arrangements. Your constructive feedback about the hand towels and the breakfast promotions is equally valuable to us, and we will certainly review these points with our team to ensure an even more comfortable and seamless experience for our future guests. It was an absolute pleasure to have you with us, and we look forward to welcoming you back for another enjoyable and memorable stay. Warm regards, Gede Satrya Resort Manager
Om Swastyastu, Dear Mr/s. Maddie Thank you very much for taking the time to share your detailed and thoughtful review. We are truly delighted to hear that our team’s warmth and hospitality were the highlight of your stay, and we are gl… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewComfortable property. Nice rooms with decent pool and jacuzzi/jetbath! Very good breakfast, pool snacks very good and Japanese restaurant was excellent! Staff were amazing and couldn’t do enough for you.
The tiniest point, you had to ask for pool towels, they weren’t automatically given but that’s no major issue!!
Om Swastiastu, Dear Mr/s. Tracy, Thank you for taking the time to share such a wonderful review of your stay with us. We are delighted to hear that you enjoyed the comfort of our property, the quality of our rooms, and the relaxing pool and jacuzzi. It is also a pleasure to know that you appreciated our breakfast, pool snacks, and Japanese restaurant, and that our team’s dedication left such a positive impression on you. We also value your kind feedback regarding the pool towels. Please be assured that we will review this with our team to ensure an even smoother experience for our future guests. It was a true pleasure to have you with us, and we look forward to welcoming you back for another memorable stay. Warm regards, Gede Satrya Resort Manager
Om Swastiastu, Dear Mr/s. Tracy, Thank you for taking the time to share such a wonderful review of your stay with us. We are delighted to hear that you enjoyed the comfort of our property, the quality of our rooms, and the relaxing poo… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewWe loved our stay here. Very friendly staff and very helpful with anything we needed. Food was great too.
Some shaded area by the common pool would be nice. But other than that, everything was great!
Om Swastiastu, Dear Mr/s. Anonymous Thank you very much for sharing your kind review and for choosing to stay with us. We are delighted to know that you loved your stay and that our friendly and helpful team, as well as the quality of our food, made your experience enjoyable. We also appreciate your thoughtful suggestion regarding shaded areas by the common pool. Please be assured that we will share this feedback with our management team as we continuously strive to enhance our guests’ comfort. It was a pleasure having you with us, and we look forward to welcoming you back for another wonderful stay in the future. Warm regards, Gede Satrya Resort Manager
Om Swastiastu, Dear Mr/s. Anonymous Thank you very much for sharing your kind review and for choosing to stay with us. We are delighted to know that you loved your stay and that our friendly and helpful team, as well as the quality of … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe Japanese restaurant is exceptional, especially the teppanyaki experience. The overall staff is so friendly and kind. The pool staff is very entertaining and professional. The shuttle bus was a real blast, stretched golf buggy to town very convenient.
Nothing all positive
Om Swastiastu, Dear Mr/s. Samuel Preston, Thank you very much for your wonderful review and for sharing your delightful experience with us. We are truly pleased to know that you enjoyed our Japanese restaurant, especially the teppanyaki experience, and that our team’s friendliness and professionalism made a positive impression. It is also wonderful to hear that you found our pool staff both entertaining and professional, and that our shuttle service added convenience and fun to your stay. Your kind words are a great motivation for our entire team to continue delivering memorable experiences for our guests. We sincerely look forward to welcoming you back for another enjoyable visit in the near future. Warm regards, Gede Satrya Resort Manager
Om Swastiastu, Dear Mr/s. Samuel Preston, Thank you very much for your wonderful review and for sharing your delightful experience with us. We are truly pleased to know that you enjoyed our Japanese restaurant, especially the teppanyak… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified review