Service was sometimes a little slow

I like that the complex had everything from pools restaurant spa and fitness centre

Stayed in August 2025

Bathroom was not clean, stains on the floor. One of the bed sheets had stains as well. Coffee has a special taste, it would be better to have regular coffee instead of herbal or anything. Also the paid coffee (latte, cappuccino,..) was not very good.

Sima hotel has 2 buildings, one seems to be older and another one more recent. There are 2 swimming pools with bar. For breakfast there’s a lot of choice: pastries, fresh fruit, yoghurt, bread, cheese, honey, nasi and other local dishes. Also pancakes & waffles, eggs any style. The hotel is located in a central place, with some noise from the street but this will be the case for all hotels in this area I guess. Also prayers around 5am. Many restaurants nearby, I recommend La Cuna restaurant 🤩 The rooms are pretty large and have a balcony with drying rack. The rooms have a fridge and airco.

Stayed in August 2025

Quite

Fair

Stayed in August 2025

Nothing.

The property had all the amenities required and the atmosphere was extremely relaxing. The hotel helps you organize private trips to any of the places to see in Lombok. The staff were all lovely and welcoming. In particular we have to mention a great experience with Wildan, a guide with whom we had an amazing day at Pink Beach.

Stayed in August 2025

Room servicing kept coming at the end of the day when we were ready to shower and relax in our room.

Great location close to a huge selection of restaurants within walking distance. Local beach not great so we rented bikes to go to a surfing beach. The pools were smaller than we thought but lovely setting and clean.

Stayed in July 2025

Difficult to get to top floor rooms not enough lifts, breakfast room not big enough and food quality low.

Excellent room top floor, great location

Stayed in July 2025

Could improve reception , it lets down the hotel which is really nice. The doors in the restaurant to the outside terrace need to be fixed, as you cant get through them if you have your hands full. Pillows on bed need to be thinner/ softer - woke with a crook neck.

Great Hotel. Great area, lovely pools and restaurant is excellent / Staff were great, especially the pool bar guy / Clean rooms.

Stayed in August 2025

Towels are often stained. ( so I didnt use those) And you can actually hear other floors in the same block via toilet (its not fully enclosed), had been hearing other floor's party music at night but its 100% soundproof if you close the toilet door. It will be good if they put the towel standing rack in the balcony instead of toilet. It will be more convenient for guests to dry their swimwear after activities.

Locations is good - easily accessible and right on the main streets. Good restaurants/ cafe / marts are all within walkable distance. The breakfast buffet was good - with quite a few options ( more than I had expected actuallly). And they just opened the new restaurant with much bigger space. Spa is also pretty good. Pre- booking is recommended.

Stayed in August 2025

Overall, the hotel offers decent value for money, but it’s clearly showing its age. The rooms and furnishings are not quite up to the standard of other hotels in the same category. Room service during our stay was rather underwhelming — toilet paper was sometimes forgotten, towels were occasionally missing, and once the towels had a strong smell of smoke, so we had to request replacements. Breakfast focuses more on variety than on quality. It’s fine, but nothing special. The pool area, especially the one at the back, is very quiet and enjoyable. The location is excellent — everything can be reached easily on foot.

Stayed in August 2025

Location

Stayed in August 2025

Everything

Stayed in July 2025

This hotel was amazing! Right in the centre of Kuta, but so much space. There are two pools to relax by during the day and a pool side bar. The room was great, we had the top floor and a balcony which was great. The hotel offer airport transportation for a fee which was handy.

Stayed in July 2025

We couldn’t take the pool towels out of the hotel even thought they had our room number. Which made it difficult if you’re going on a tour or to the beach.

Breakfast was a good selection of food and the egg station was good. Happy hour at the pool was a nice touch. Lovely garden

Stayed in July 2025

The shower gel, shampoo, and conditioner seemed to be mixed up in the bottles—what was labelled as conditioner felt more like body wash, and there didn’t seem to be actual conditioner available, so a bit more attention to detail there would help. Breakfast, while tasty, can get quite busy, and because solo diners are sometimes seated at large tables, it can lead to a wait for seating even when tables appear available.

We stayed for two nights for our honeymoon and had a lovely time. The room was clean, well-equipped, and had a really nice open-air style wet room with a shower that felt outdoors but was still very private. Plenty of towels and thoughtful amenities. The location is perfect—right in the middle of Kuta, easy to walk to everything, and lots of cafes and restaurants nearby. The staff were super friendly and accommodating throughout our stay. The on-site spa is amazing—highly recommend the Lombok massage. There are two swimming pools: one with a shallow and deeper area, and another consistent-depth pool with a swim-up bar, which was a great place to relax. Breakfast had a good variety, including both Western and Indonesian options.

Stayed in July 2025

If you’re after a good nights sleep or have young kids please be weary of the call to prayer wake up at 5am every morning.

Staff were extremely friendly and helpful. The beds in the rooms were the comfiest I have ever slept in. There is work going on at the hotel we were made aware of prior to booking, but it will only make the hotel facilities better in extending the restaurant size.

Stayed in July 2025

Very small issue but the pool needed a little TLC (broken parts around the edges). Could be an issue for small children.

Fabulous location, beautiful room, very clean and comfortable. Pool was lovely and hotel staff were excellent and extremely helpful. Great breakfast.

Stayed in July 2025

Great hotel, friendly staff. Great location for a few days visiting beaches of this area.

Stayed in July 2025

Breakfast had few savoury options, and it seemed quite a good amount of the savoury was the previous evenings leftovers. Not enough tables for everyone, so had to wait or be very early to get one for breakfast. But.... Worth it. Don't be put off, it was a great stay!

Fantastic location right in the center of town. Very friendly and helpful staff. Room was good, comfy and clean with a great view of the hills. Lovely pool areas and we'll priced pool bar.

Stayed in July 2025

The gym was a bit too small especially as the hotel got busier. Also there needs to be a few more sun loungers with so much grass space lots more could be put in.

The rooms were very nice, we stayed in the new building and the rooms were nicely decorated with a very comfortable bed. The location was perfect on Kuta main street close to lots of nice restaurants and cafes. We also really enjoyed the pool area, and spa. Breakfast was a good buffet selection

Stayed in July 2025

The buffet breakfast had a range of options with some change each day but the food itself was fairly average. There was an egg cooking station though, which was good. The daily room clean was just making the bed so the floors were quite sandy after a few days. A few times we had to ask for fresh towels as they forgot to replace the ones they took. But they were very quick to respond when this happened.

The two swimming pools were lovely and the location of the hotel is excellent. So many fantastic restaurants right outside. The massage at the hotel spa was really nice. Rooms quite spacious and the balconies were nice to sit out on. Not overly noisy despite central location.

Stayed in July 2025

Shower was cold, they tried to fix it but couldn't and said once we leave they will do some maintenance on it, not very good for us. We asked for a partial refund but they said they couldn't because we booked with booking.com

The location for us was perfect, set back off the road so very quiet, clean property, close to all restaurants and cafe's, breakfast was average.

Stayed in July 2025

Some of the receptionists speak little English. The rooms are a bit dated

Perfect location in the center of Kuta, wide choice of places to eat or drink while listening to music around the hotel. Two excellent swimming pools open until ten o'clock in the evening. Rich and varied breakfast buffet. Possibility to rent a scooter directly at the hotel.

Stayed in June 2025

The toilet kept flushing, there was a lot of external noise, the bathroom door locked us in so we had to jam it open, the windows didnt work properly, the breakfast was ok, but the bed was comfortable and staff were friendly

The bed and pillows was very comfy.

Stayed in July 2025

The shower head in our room sprayed water all over the bathroom.

Great location and service. I'd like to single out Fernando at the front desk for all his helpful advice and willingness to drive my son and I to our surf beach at the last minute.

Stayed in June 2025