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Reviews of Surga Homestay

142 Jalan Pantai Balangan l. Pantai Balangan No.142, Jimbaran, Kec. Kuta Sel., Kabupaten Badung, Bali 80361, 80361 Jimbaran, Indonesia

#37 of 66 hotels in Jimbaran

Guests' Choice

Review score

Based on 57 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.1

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    8.4

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 13 August 2025

    7.0
    really enjoyed the fact that it felt almost like a big house and had a communtity feel
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    lovely spot in itself but a little too close to the road for my liking - i tend to like really quiet, and the roads are busier now. cant do much about that.

    Stayed in July 2025

  • Reviewed: 23 April 2025

    8.0
    Very relaxed and nice place
    • Leisure trip
    • Solo traveller
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was very friendly and helpful. The rooms are very nice and the whole accommodation has lots of details.

    Stayed in April 2025

  • Reviewed: 25 October 2024

    8.0
    Good stay
    • Leisure trip
    • Couple
    • Standard Bungalow
    • Stayed 5 nights
    • Submitted via mobile

    -location abit far out- need a bike

    - good size clean rooms -breakfast was basic but ok -Italian restaurant on site is really good -rented a bike from hotel easily and had no issues -rooms cleaned daily -friendly and helpful staff -nice pool

    Stayed in October 2024

  • Reviewed: 23 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Surga suites is strategically located close to all the surf famous beaches, it's an ideal location for exploring Uluwatu. Our family room was comfortable for 4 people, well decorated and a step from the tropical garden. Great bonus point it is the Italian restaurant inside the surga suites, on the best I've tried in Bali. Super recommend!

    Stayed in September 2024

  • Reviewed: 20 July 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    The owners need to train the front of house probably, make sure food is excellent quality all the time and staff are attentive all the tine. Just need to be a little more professional.

    Nice place with good sized rooms. Staff very friendly and helpful. Great value for money.

    Stayed in July 2024

  • Reviewed: 17 June 2024

    8.0
    Overall it was good but can be better.
    • Leisure trip
    • Solo traveller
    • Standard Bungalow
    • Stayed 14 nights
    • Submitted via mobile

    Toiletries. The bedroom flooring.

    The bedroom and toilet were spacious. The shower was nice. The whole environment was good.

    Stayed in June 2024

  • Reviewed: 26 April 2024

    9.0
    Beautiful setting in secluded calm area
    • Leisure trip
    • Couple
    • Deluxe Bungalow
    • Stayed 1 night
    • Submitted via mobile

    Distance to restaurants

    Cosy, clean, comfortable, silent

    Stayed in April 2024

  • Reviewed: 28 January 2024

    7.0
    You will love the place!
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 8 nights
    • Submitted via mobile

    This time they accommodate me in a room next to the boiler room or something. And at night, the sounds of some kind of communications can be heard loudly. Maybe a water column or something. I don't know, the sound is unpleasant, but I have earplugs, I slept fine.

    Actually so nice view. In every guesthouses or homestays you could just viewing another doors. Here is mountains just a bit but you don't feel you are in hotel. You feel like you're in a country house. Boho style decor everywhere. More lovely than in the photos! So cozy. Friendly staff. That's a second time I've stayed here. Just thought "oh where I want to stay in bukit on this trip? Sure, Surga Homestay) My coffee cup is still here 🤍

    Stayed in January 2024

  • Reviewed: 27 January 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    nice rooms and pool. good kitchen. pretty garden

    Stayed in January 2024

  • Reviewed: 27 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Clean nice room, also very nice to have public kitchen to use.

    Stayed in August 2023

  • Reviewed: 29 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    It can be good or bad depending on what you looking for. Location is not perfect if you looking to spend time in the restaurant or any more lively area as you will need to go with a scooter for aprox 10-15min.

    It’s like a hidden gem. Super quiet and clean. All small decorations and seating outside looks very beautiful. Everything feels very cozy and welcoming.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    8.0
    Happy with my stay
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 29 nights

    The location is not the best. You will have to go everywhere by scooter. Really everywhere, there is no way around it. Restaurants and other amenities around are scarce. I've spent quite a long time here and if you're sensitive to sounds, this is probably not the best place for you. In daytime, there were 3 simultaneous sources of noise during the entire time I've stayed here. There is a construction site right next to this property (constant angle grinders and hammers), there is a car workshop across the street (loud base music, angle grinders) and there is also aluminum roof / window construction being built directly at the home stay. To be fair, there are no issues with noise at night - so no issues with sleeping. Good luck with taking some quiet rest during the day, though. Some of the houses have issues with mold and poor air quality, some have no issues. It's really about luck. If you have the chance to have a look and choose which house you're gonna stay in, use that opportunity and look at the walls.

    This place has a nice atmosphere to it, it's quiet at night. There is well equipped kitchen for cooking. I appreciated free water at your disposal 24/7. There is a pool. The decoration is nice and the place is generally clean. Overall I was pretty happy with my stay.

    Stayed in July 2023

  • Reviewed: 1 August 2023

    8.0
    Good. Relaxing. A good value for your money. I recommend it.
    • Leisure trip
    • Couple
    • Standard Bungalow
    • Stayed 1 night
    • Submitted via mobile

    Shower was a bit impractical and had a hole in the roof above the shower. But that didn’t feel like a problem. We checked in late (10pm) struggled to find someone and the phone number wasn’t picking up but they were very welcoming once we did get a hold of someone.

    Scene was really nice with comfortable common spaces and pretty decorations. Nice pool. Bedroom was spacious and really good value for money.

    Stayed in July 2023

  • Reviewed: 1 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Construction was a bit noisy but was fine

    Such a lovely room. Really enjoyed our time there.

    Stayed in June 2023

  • Reviewed: 25 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    There were some renovations so very loud during the day. Should be finished in the next couple of days (End of May).

    Nice outdoor space, kept clean. Rooms were clean and spacious. Hosts were nice, staff was always around.

    Stayed in May 2023

  • Reviewed: 13 April 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Bungalow
    • Stayed 2 nights
    • Submitted via mobile

    it felt like home, the staff was really friendly and helpful and the outside area is really great

    Stayed in April 2023

  • Reviewed: 22 February 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Bungalow
    • Stayed 3 nights
    • Submitted via mobile

    Clean with good staff and facilities

    Stayed in February 2023

  • Reviewed: 31 July 2025

    10
    My internet connection wasn’t very fast in room, but it was enough for important things.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Good atmosphere, very pleasant stay. Friendly and helpful staff. Good water pressure, it was always enough hot water for me, big and clean kitchen. Easy to find this place, but not too noisy at night. I am fully satisfied with my stay here👍🏼

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Bungalow
    • Stayed 3 nights
    • Submitted via mobile

    I had a fantastic stay at Surga! The rooms were spacious and very well decorated. It felt like home as soon as I arrived. Thanks guys! Will

    Stayed in June 2025

  • Reviewed: 1 July 2025

    10
    Great place!
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Great vibes, nice rooms, very kind and helpful staff. Only thing is that it is a bit too far, not too bad tho with a scooter it’s just fine. Nice share kitchen, well equipped and everything super clean. Everybody is super kind and helpful 10/10 people. We extend our stay because we were more than good over there.

    Stayed in June 2025

  • Reviewed: 24 June 2025

    4.0
    Not healthy
    • Leisure trip
    • Solo traveller
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Visible mould on the walls inside, smell of the mould. You should not advertise this type of places for rent until it’s renovated. How to expect people to be satisfied? It’s just unfair for the people to pay the price and sleep in this kind of unhealthy environment. You can change my room to another one, thank you, but you are wasting my time that I have to come and even worry about this.

    Great music, great outside area

    Stayed in June 2025

  • Reviewed: 2 May 2025

    1.0
    First things first—the hotel was downright creepy! Terrible customer service
    • Leisure trip
    • Group
    • Standard Bungalow
    • Stayed 2 nights

    Firstly, my experience at the hotel was deeply disappointing from the moment I checked in to the moment I tried to check out—which, frankly, felt non-existent. The staff were noticeably unwelcoming and unhelpful throughout the stay. I raised concerns about the room feeling unsettling—particularly due to the excessive mirrors everywhere—but nothing was done. The bedding was dusty and uncomfortable, adding to the unease. My friend and I couldn’t sleep all night, dogs were barking at 3am, and decided to raise our concerns the following morning, requesting an early check-out. Again, we were met with indifference. The staff showed little initiative, and the manager merely suggested we seek a refund via Booking.com. Even then, no real action was taken. With no time to waste and no resolution in sight, we decided to leave that very morning. Also would like to flag that the cleanliness of the room was a major concern, unsure when was the last time they aired as it was dusty , and mouldy.

    The photos look great - but that's about it.

    Stayed in April 2025

  • Reviewed: 20 April 2025

    10
    Quiet and very friendly
    • Leisure trip
    • Solo traveller
    • Standard Bungalow
    • Stayed 6 nights
    • Submitted via mobile

    It is an absolute jewel! The owner has an exquisite taste and everything is beautiful in this guesthouse!

    Stayed in April 2025

  • Reviewed: 2 February 2025

    10
    Lovely stay, clean room, beautiful garden
    • Leisure trip
    • Couple
    • Deluxe Bungalow
    • Stayed 1 night
    • Submitted via mobile

    We couldn’t manage to turn on the hot water, but it wasn’t a big issue for us.

    The spacious room, the garden and the lovely details like wall paintings

    Stayed in February 2025

Showing 1 – 25

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