Reviews of Segara Anak Hotel 3 stars

Location is excellent, a short walk from the beach. Breakfast was basic but adequate. Nice landscaped garden, exuding relaxing resorts vibes

Cleanliness is a major issue. Stained bedsheets. Stained bath towels. Plastic shower curtain covered in black mould. Tap/sink mixer covered in scum.

Good location

Feels very dated. We had a huge room right by pool but it was very old and had a funny smell. One of the more expensive hotels we stayed in our trip and probably most disappointing - just needs updating

Although the property isn't brand new and the rooms need some renovation, our stay was pleasant. The location is also perfect, if you want to enjoy the beach (just in front of you) or go for a dinner in the most popular streets, just by few minutes of walking. The staff takes great care of the gardens, the beautiful pool, and the common areas. The rooms are cleaned daily and are quite comfortable and quiet. The restaurant, overlooking the seafront, offers a good breakfast, though not really varied. All the staff are friendly and available for any requests (arranging transfers, scooter rentals, excursions, etc.). Segara Anak Hotel is definitively a good choice in Kuta Lombok.

Perfect location, very centrally situated but just outside the tourist area. Helpful staff! We arrived late from the airport and with one phonecall they kept the kitchen open to provide a lively meal.

Nothing

Excellent location, right in front of the pedestrian area of Mandalika. Staff were friendly, welcoming, and very efficient.

Rooms are old and would benefit from urgent renovation. Cleaning was below the expected standard.

-Very nice poor area and beautiful garden - The rooms are cleaned every day - Location is excellent: close to a beach and the center, but for from the noise

- The rooms are a bit rundown - Breakfast is not very good (but absolutely edible)

The only thing I liked was the location.

Unfortunately, my stay was let down by the cleanliness and maintenance of the room and facilities. The door to my room had to be forced shut, and the room itself needed repainting as water stains were clearly visible. The mirror was smeared with oil marks, and the duvet cover had holes in it. The bathroom was in a particularly poor state. The tiles were visibly dirty, showing they hadn’t been wiped in quite some time. The shower curtain was covered in mould, the shower head didn’t function properly, and there was hair on the shower floor. The extractor fan was filthy and appeared to be falling out of the ceiling. The basin was especially unhygienic—it hadn’t been cleaned and was full of beard shavings, plus it didn’t drain properly. In the restaurant, the freezer where the ice cream was kept was mouldy, which raises further concerns. If basic cleanliness in the bathroom and dining areas is this neglected, it makes one wonder about the hygiene of the bedding, mattress, and kitchen. These are fundamental issues that should be addressed immediately to meet even basic standards of comfort and cleanliness.

Nice pool area. Very quiet. Staff very nice.

Ensuite smell. Breakfast average. Room tired and bed hard and lumpy.

Everything

Nothing

Great location friendly staff nice atmosphere. We all loved the pool!

Some rooms are a bit outdated.

The pool was very nice and the staff friendly and helpful.

Our air conditioner made a loud noise, the bathroom was not so clean (shower curtain appeared to have some mold) and it was very smelly.

Staff are fantastic

Value ? - I paid double on the return leg, unsure why this is ?!?

Staff are lovely, rooms are turned down every day and the towel / flower designs were so cute. Pool area is nice.

Breakfast wasn’t great but the cinnamon rolls I had on the last day were amazing!

The gardens were amazing

For the money the rooms were not great value. Very basic and characterless.

staff were excellent, pool was fantastic.

some wi-fi issues, but this was probably due to the local network and not the hotel. It happens at home too.

Amazing staff. Good location. Very clean and beautiful territory. Best for this price

Location, nice sweet swiming pool, low price, natural vegetation, big rooms. Good performance quality/price.

Breakfast can be better, litle old fashion room and all resort.

Breakfast was delicious

No fridge in room, that's all

Such a pretty property. Felt like an oasis

Bathroom drain smelled a bit.

The hotel is close to the beach and it´s walkable to the centre. The gardens and the pool are well kept and beautiful.

We were expecting more of Segara Anak Hotel but the hotel is quite outdated and there is some lack of care. The room had not been cleaned (dust on the tables and dirty glasses). The restaurant also seems neglected, I never saw anyone having dinner there + the breakfast could be better. It´s a bit too pricey for what they offer.

Gardens and Pool lovely Staff very friendly

Bathroom outdated Bed uncomfortable