8,7

Recensioni su Saren Indah Hotel 3 stelle

Jalan Nyuh Bojog No. 30, Nyuh Kuning Village Mas Ubud, 80571 Ubud, Indonesia

  • Zoia

    Data recensione: 30 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    La posizione fantastica, molto tranquilla e vicina al centro Colazione molto buona e abbondante

    Risposta della struttura:

    Dear Zoia, Warm greetings from Saren Indah Hotel. Thank you so much for sharing your kind words. We are truly delighted to know that you enjoyed our quiet location close to the center, as well as the breakfast that our team lovingly prepares each morning. Your appreciation brings great joy to our small, family-run hotel, where every detail is done with sincerity and heart. Our concept is not about luxury, but about offering a simple and authentic Balinese experience—surrounded by nature, traditional architecture, and the warmth of people who genuinely care for your comfort. Feedback like yours encourages us to continue preserving this spirit and to welcome each guest as part of our extended family. It was an honor to have you with us, and we sincerely hope to welcome you back one day for another peaceful stay. With heartfelt gratitude, Ary Saren Owner – Saren Indah Hotel

    Dear Zoia, Warm greetings from Saren Indah Hotel. Thank you so much for sharing your kind words. We are truly delighted to know that you enjoyed our quiet location close to the center, as well as the breakfast that our team lovingly prepare… Mostra altro

    Saren Indah Hotel
    31 agosto 2025
  • Silvia

    Data recensione: 29 agosto 2025 · Soggiorno nel mese di agosto 2025

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  • Carola

    Data recensione: 25 agosto 2025 · Soggiorno nel mese di agosto 2025

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  • Francesco

    Data recensione: 20 agosto 2025 · Soggiorno nel mese di agosto 2025

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    Staff gentilissimo e bella la posizione accanto alla monkey forest, anche se la sera non ci era possibile rientrare a piedi dal centro, perché la stradina pedonale molto buia. Abbiamo apprezzato la colazione a sacco!

    La struttura in generale purtroppo manca di manutenzione. L'igiene delle stanze è molto scarsa, le tende del bagno e le zanzariere del letto sono assolutamente da sostituire.

    Risposta della struttura:

    Dear Francesco, Warm greetings from Saren Indah Hotel. Thank you very much for sharing your experience with us. We are delighted to hear that you enjoyed our beautiful location next to the Monkey Forest, as well as the friendliness of our staff and the packed lunch prepared for you. Your kind words truly mean a lot to our small team. At the same time, we sincerely apologize for the shortcomings you encountered regarding the room maintenance and cleanliness, including the bathroom curtains and mosquito nets. Your feedback is very important to us, and we are already taking steps to improve these areas to ensure better comfort for our future guests. We also understand your concern about the pedestrian street being dark in the evening. While this area is outside of our direct control, we truly appreciate you bringing it to our attention, and we will continue to share such feedback with the local community for improvement. Once again, thank you for staying with us and for your honest comments, which help us to grow and improve. We truly hope to have the chance to welcome you back in the future with a more comfortable and refreshed experience. With warm regards, Ary Saren Owner – Saren Indah Hotel

    Dear Francesco, Warm greetings from Saren Indah Hotel. Thank you very much for sharing your experience with us. We are delighted to hear that you enjoyed our beautiful location next to the Monkey Forest, as well as the friendliness of our s… Mostra altro

    Saren Indah Hotel
    21 agosto 2025
  • Anonimo

    Data recensione: 16 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    Mi è piaciuta la posizione vicina a ristoranti tranquilli Il personale era gentile Ci siamo trovati bene e sono stati disponibilissimi

    La notte c’era molto rumore causato dalle rane ma sono stati gentilissimi segnalando rumori legati alla costruzione di nuovi edifici nei dintorni ma non essendo stati presenti di giorno non li abbiamo avvertiti

    Risposta della struttura:

    Dear Valued Guest, Thank you for sharing your experience with us. We are glad to know that you enjoyed our quiet location, nearby restaurants, and the friendliness of our staff. It is wonderful to hear that our team was helpful and made your stay pleasant. We also appreciate your understanding regarding the natural night sounds, such as frogs, as well as the temporary construction in the surrounding area. Fortunately, the construction activities take place during the day and are not present at night, so many of our guests can still enjoy a peaceful rest. We are happy you had a good time with us, and we look forward to welcoming you back for another enjoyable stay in Ubud. Warm regards, Ary Saren_owner

    Dear Valued Guest, Thank you for sharing your experience with us. We are glad to know that you enjoyed our quiet location, nearby restaurants, and the friendliness of our staff. It is wonderful to hear that our team was helpful and made yo… Mostra altro

    Saren Indah Hotel
    19 agosto 2025
  • Agent4u

    Data recensione: 11 agosto 2025 · Soggiorno nel mese di giugno 2025

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  • Chiara

    Data recensione: 8 agosto 2025 · Soggiorno nel mese di agosto 2025

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  • Salvo

    Data recensione: 5 agosto 2025 · Soggiorno nel mese di luglio 2025

    Recensione verificata

    La zona piscina molto carina e la colazione essenziale ma ben fatta.

    Le camere poco pulite e un po' umide.

    Risposta della struttura:

    Dear Salvo Gambadoro, Thank you for sharing your feedback. We’re happy to hear you enjoyed our pool area and that you found the breakfast simple yet well-prepared. We sincerely apologize for the shortcomings in room cleanliness and the dampness you experienced. Unfortunately, during your stay, the assigned staff member was new and temporarily replacing our main housekeeping staff. This, however, should not have affected the quality of your room, and we regret that we fell short of our usual standards. We truly appreciate your understanding, and we will ensure better supervision and training so this does not happen again. We hope to have the opportunity to welcome you back and provide a much-improved experience. Warm regards, Ary Saren_owner

    Dear Salvo Gambadoro, Thank you for sharing your feedback. We’re happy to hear you enjoyed our pool area and that you found the breakfast simple yet well-prepared. We sincerely apologize for the shortcomings in room cleanliness and the dam… Mostra altro

    Saren Indah Hotel
    13 agosto 2025
  • Vittoria

    Data recensione: 30 luglio 2025 · Soggiorno nel mese di luglio 2025

    Recensione verificata

    Struttura carina, piscina aperta H24, colazione buona, personale gentile. Immerso nel verde e lontano dal caos, ma comodo per raggiungere il centro di ubud.

    Il materasso non era comodissimo, mancanza di doccia.

    Risposta della struttura:

    Dear Vittoria, Thank you very much for your feedback and for choosing to stay with us at Saren Indah. We’re glad you enjoyed the peaceful setting, our 24-hour pool, good breakfast, and the friendliness of our staff. Your note about the mattress and shower is appreciated and will be shared with our team to help us improve. We hope to have the opportunity to welcome you again in the future. Warm regards, Ary Saren Owner – Saren Indah Hotel

    Dear Vittoria, Thank you very much for your feedback and for choosing to stay with us at Saren Indah. We’re glad you enjoyed the peaceful setting, our 24-hour pool, good breakfast, and the friendliness of our staff. Your note about the m… Mostra altro

    Saren Indah Hotel
    31 luglio 2025
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  • Piero

    Data recensione: 8 giugno 2025 · Soggiorno nel mese di giugno 2025

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  • Noemi

    Data recensione: 3 giugno 2025 · Soggiorno nel mese di giugno 2025

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  • Manuela

    Data recensione: 5 maggio 2025 · Soggiorno nel mese di aprile 2025

    Recensione verificata

    Silenzio e privacy della stanza. Contesto tipico tra piccole risaie. Piscina aperta 24h. Vicinanza a molteplici ristoranti e noleggi scooter.

    Menu’ del ristorante non competitivo con l’ampia scelta di ristoranti limitrofi. Piscina ok ma zone comuni niente di eccezionale.

    Risposta della struttura:

    Dear Manuela, Warm greetings from Saren Indah Hotel. Thank you very much for taking the time to share your impressions. We’re delighted to know that you enjoyed the peaceful atmosphere, the privacy of your room, and our unique location surrounded by rice fields a true slice of traditional Ubud. We're also happy that the 24-hour pool access and proximity to restaurants and scooter rentals added convenience to your stay. We appreciate your constructive feedback regarding our restaurant menu and common areas. As a small, family-run hotel rooted in Balinese tradition, we strive to offer an authentic and natural environment, but we also recognize the importance of comfort and variety. Your comments help us identify where we can enhance the guest experience, and we will certainly take them into consideration for future improvements. Thank you once again for choosing to stay with us. We hope to welcome you back for an even better experience on your next visit to Ubud. Warm regards, Ary Saren Owner, Saren Indah Hotel

    Dear Manuela, Warm greetings from Saren Indah Hotel. Thank you very much for taking the time to share your impressions. We’re delighted to know that you enjoyed the peaceful atmosphere, the privacy of your room, and our unique location su… Mostra altro

    Saren Indah Hotel
    7 maggio 2025
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  • Elena

    Data recensione: 29 aprile 2025 · Soggiorno nel mese di aprile 2025

    Recensione verificata

    La nostra camera era spaziosa, pulita , il posto era molto curato. Si respirava aria indonesiana 😊. Colazione buona . Piscina molto bella.

    Niente

    Risposta della struttura:

    Dear Elena, Warmest greetings from all of us at Saren Indah Hotel. Thank you so much for your kind words and for sharing your positive experience. We’re truly delighted to hear that you enjoyed the spacious and clean room, the well-kept surroundings, our refreshing pool, and the good breakfast — and that you could truly breathe in the Indonesian air with peace and joy. Your appreciation means the world to us. As a small, family-run hotel, every guest’s satisfaction brings warmth and encouragement to our entire team. We are so happy that your stay was enjoyable in every way. We look forward to welcoming you back again in the future for another peaceful and relaxing getaway in the heart of Ubud. With heartfelt gratitude, Ary Saren Owner, Saren Indah Hotel

    Dear Elena, Warmest greetings from all of us at Saren Indah Hotel. Thank you so much for your kind words and for sharing your positive experience. We’re truly delighted to hear that you enjoyed the spacious and clean room, the well-kept s… Mostra altro

    Saren Indah Hotel
    30 aprile 2025
  • Tamara

    Data recensione: 5 febbraio 2025 · Soggiorno nel mese di febbraio 2025

    Recensione verificata

    Tutto. Bellissima struttura immersa nel verde. Un oasi di pace. Stanze molto grandi e bellissima piscina. Personale gentile. A pochi passi da Monkey Forest ma anche da vari restoranti e centri massaggi

    Sanitari un pò datati.

    Risposta della struttura:

    Dear Tamara, Thank you for your wonderful review. We're thrilled that you enjoyed the beautiful surroundings, peaceful atmosphere, spacious rooms, and our lovely pool. It’s also great to hear that our location was convenient for you. We appreciate your feedback regarding the toilets and will take it into consideration for future improvements. We hope to welcome you back for another relaxing stay. Warm Regards, Ary Saren_owner

    Dear Tamara, Thank you for your wonderful review. We're thrilled that you enjoyed the beautiful surroundings, peaceful atmosphere, spacious rooms, and our lovely pool. It’s also great to hear that our location was convenient for you. We… Mostra altro

    Saren Indah Hotel
    7 febbraio 2025
  • Edoardo

    Data recensione: 17 gennaio 2025 · Soggiorno nel mese di dicembre 2024

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  • Alessandro

    Data recensione: 26 novembre 2024 · Soggiorno nel mese di novembre 2024

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  • Daniele

    Data recensione: 31 ottobre 2024 · Soggiorno nel mese di agosto 2024

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  • Michela

    Data recensione: 30 settembre 2024 · Soggiorno nel mese di settembre 2024

    Recensione verificata

    Ho amato l'atmosfera del posto, perfettamente in stile indonesiano. Gli spazi comuni della struttura sono molto puliti e pieni di vegetazione, c'è la piscina e la possibilità di fare lezioni di cucina e yoga. La camera è spaziosa e pulita, con zanzariere sul letto. Purtroppo abbiamo fatto solo una notte e volevamo estendere ma ormai era occupata. Consigliatissimo!! ⭐⭐⭐⭐⭐

    Risposta della struttura:

    Dear Michela, Thank you so much for your wonderful review and recommendation. We're delighted to hear that you enjoyed the local atmosphere and appreciated the cleanliness and greenery of our property. It’s great to know that you found the room comfortable and enjoyed the added touches like the mosquito nets. We’re sorry that you couldn’t extend your stay, but we hope to welcome you back for a longer visit in the future so you can enjoy more of our amenities, including the cooking and yoga classes. Warm regards, Ary Saren_owner

    Dear Michela, Thank you so much for your wonderful review and recommendation. We're delighted to hear that you enjoyed the local atmosphere and appreciated the cleanliness and greenery of our property. It’s great to know that you found the… Mostra altro

    Saren Indah Hotel
    1 ottobre 2024
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  • Laura

    Data recensione: 17 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata

    La vista dalla nostra camera era davvero meravigliosa! Camera molto spaziosa e pulita.

    Per arrivare in centro bisogna fare una passeggiata di 20 minuti passando accanto alla foresta delle scimmie.

    Risposta della struttura:

    Dear Laura E Andrea, Thank you for your kind words! We’re thrilled to hear that you enjoyed the wonderful views from your room and found it spacious and clean. We understand that the 20-minute walk to the center past the Monkey Forest might be a bit of a trek, but we hope the beautiful surroundings and unique experience made it worthwhile. For future visits, we’re always happy to assist with transportation options if needed. We appreciate you staying with us and hope to welcome you back soon. Warm regards, Ary Saren_owner

    Dear Laura E Andrea, Thank you for your kind words! We’re thrilled to hear that you enjoyed the wonderful views from your room and found it spacious and clean. We understand that the 20-minute walk to the center past the Monkey Forest mig… Mostra altro

    Saren Indah Hotel
    18 agosto 2024
  • Gioia

    Data recensione: 8 maggio 2024 · Soggiorno nel mese di aprile 2024

    Recensione verificata
  • Domenico

    Data recensione: 5 maggio 2024 · Soggiorno nel mese di maggio 2024

    Recensione verificata

    Assolutamente un alloggio da evitare . Molto trascurato

    Alloggio completamente vecchio con poca manutenzione e scarsa pulizia. Giardini trascurati e piscina con acqua poco limpida. Colazione da evitare . Le foto inserite su booking non considerano l'effettiva condizione della struttura molto trascurata

    Risposta della struttura:

    Dear Domenico, We apologize for any inconvenience you experienced during your stay. We did inquire during your check-out if you had any complaints during your stay at our hotel, and you responded negatively, for which we thank you. Your feedback is invaluable to us, and we take it very seriously. We will promptly address the issues you mentioned regarding maintenance, cleanliness, and the condition of our facilities. We would like to inform you that the concept of our hotel is traditional Balinese, where buildings, plants, and rice fields are arranged in such a way as not to overly expose them, to create a more natural and serene ambiance. We do not emphasize a modern impression in the layout of the hotel area, but the facilities we provide are adequate. Our rice fields were undergoing harvesting last week, hence they may appear as remnants of paddy fields. We need several days to process the fields and plant new rice seeds. Additionally, during your stay, we were conducting a pool water cleaning which requires several days. This is a routine program we conduct every three months to maintain the quality of the pool water. We are committed to providing a comfortable and enjoyable experience for all our guests, and we regret that we did not meet your expectations on this occasion. We will take immediate steps to address the issues you highlighted, including improving maintenance procedures, updating facilities, and ensuring thorough cleanliness throughout the property. Since the pandemic, our restaurant has been open for breakfast service, but we have maintained proper cleaning and arrangement. Regarding breakfast, we understand the importance of providing a satisfying dining experience, and we will review and improve our breakfast offerings to better meet the expectations of our guests. We serve fresh food such as fruit and juices. We appreciate your feedback and the opportunity to make improvements. We hope you will give us another chance to provide a more positive experience in the future. If you would like to discuss further or provide additional feedback, please do not hesitate to contact us directly. Thank you for your attention to this matter. Warm Regards, Ary Saren_owner

    Dear Domenico, We apologize for any inconvenience you experienced during your stay. We did inquire during your check-out if you had any complaints during your stay at our hotel, and you responded negatively, for which we thank you. Your fe… Mostra altro

    Saren Indah Hotel
    6 maggio 2024
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  • Gessica

    Data recensione: 3 maggio 2024 · Soggiorno nel mese di maggio 2024

    Recensione verificata

    La struttura è incantevole

    Risposta della struttura:

    Dear Gessica, We're delighted to hear that you found our facility lovely. Creating a warm and inviting atmosphere for our guests is our utmost priority. Your positive feedback reaffirms our commitment to providing exceptional hospitality. We appreciate your kind words and look forward to welcoming you back for another delightful stay soon. Warm Regards, Ary Saren_owner

    Dear Gessica, We're delighted to hear that you found our facility lovely. Creating a warm and inviting atmosphere for our guests is our utmost priority. Your positive feedback reaffirms our commitment to providing exceptional hospitalit… Mostra altro

    Saren Indah Hotel
    4 maggio 2024
  • Dmg-999

    Data recensione: 4 febbraio 2024 · Soggiorno nel mese di febbraio 2024

    Recensione verificata

    Struttura molto bella e immersa nel verde, accanto alla foresta delle scimmie di Ubud. Camere molto ampie e confortevoli. Personale strepitosamente gentile. Assolutamente da consigliare!

  • Alessandro

    Data recensione: 14 gennaio 2024 · Soggiorno nel mese di gennaio 2024

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