Reviews of Sara Residence by Nakula 3 stars

Spacious family apartment at a reasonable price point. The beds were very comfortable, nice fresh clean linen. Attentive smiley staff.

Breakfast could use a bit more options. The pool temperature was very cold and lots of chlorine, turning blond hair green.

The staff and that is all.

The staff were so friendly and helpful.

Location was good

Toilet bathroom and kitchen was lots of stains and dirty even after cleaning and the towels were never white lots of stains look like very very old and the terrace were never cleaned but the staff are very kind . WiFi was a disaster most of the time not working the kitchen was never fully equipped

Good apartment with plenty of space.

Traffic noise was terrible.

We all fit in quite comfortably, staff were amazing and very helpful when we needed. There was a laundry service across the road, rooms serviced daily.

It was more dated than the photos let on.

Beds were amazingly comfortable. Staff were exceptionally friendly and helpful

Was an excellent stay and rooms were really nice. Staff were polite and breakfast was amazing. Don't understand some of the bad reviews I read the place was awesome

Nothing location maybe could be better but close to McDonald's and burger king as well as supermarket

Staff were very nice and accommodating. Breakfast was cooked fresh and was amazing.

Everthing was great no complaints

Staff were brilliant! Breakfast very good Nice pool

All our bed sheets were full of stains and looked like they had not been cleaned. The living room floor rug was very dirty. My daughter got bitten by bed bugs really badly and they refused to refund us for our last night. They offered us another apartment but we could not take the chance that we all would be bitten by bed bugs. The mattresses did not have any mattress covers and the mattresses were very dirty. We did stay two nights and we did see the manager and showed our daughters bites but after she discussed with the sales team they refused to give us any refund. They did offer us a free ride to the airport...but I don't know why as we were leaving the next day and we stayed somewhere else the last night. I can't believe we did not get any refund. Not good.

Sraff were friendly and there was an abundance of pool towels available

The pool area smelled like a septic farm more often than not. The beds and pillows provided were so uncomfortable they were better off being used in an olden days torture chamber. We requested to extend our stay by one night on arrival and were promptly charged almost half the cost of our total for the previously booked 3 nights that included breakfast. Dont be fooled by the pool either. It may look nice but after only 3 swims my daughters scalp developed a blue rash and the ends of hair resembled a smurf smoothie.Shortly after that discovery my son broke out in some weird hives like skin irritation that plagued him for the following 6 days. We honestly regretted our choice of accommodation more than Prince Andrew did in agreeing to his last televised live interview. On the morning of our checkout we were quickly ushered out of the dining area as we were informed that breakfast was not included in our overpriced night extension. And for one final kick to the rbs, they then attempted to make us pay for the first three nights a second time statig that their was no evidence of our payment in their system. I would rather sleep with the street dogs than siep foot in this place ever again. Oh yeah and lastly if you attempt to take a number 2 in the toilet within your motel room (not a villa),you will have to weave your hand through the hordes of flying toilet bugs that suddenly appear from beneath the rim. I like.....NOT

The staff were amazing. The space in the villa was suitable for 6 people .

There was a leak in one of the bedrooms so our stuff got wet .

Easy check in/check out. Beds are comfortable and clean. Breakfast was nice with a correct menu to choose from.

Our experience at Sara Residence was underwhelming. It is located in a busy street. The cleanliness was barely acceptable, and the overall maintenance of the property was poor—our room had curtains half hanging down, full of mosquitoes, walls are stained with coffee (or else?...) which made it feel neglected. The A/C remote controls have no working battery. The second bedroom has no window. The staff struggled with English, making communication a bit complicated. Additionally, the pool was unappealing and did not match our expectations based on the photos. Overall, we were not impressed and would not stay here again.

Great location great staff and value for money

Comfortable accomodation with lots of space. It included breakfast and the food, coffee and service were excellent.

Location was a bit further out to what I’m used to but there’s still everything available close to the residence.

I think the stand out of this hotel are the staff. Always ready to welcome you with a smile and ask how your day was… and they were super friendly with our 2 year old girl. We really enjoyed the pool area, as it has different depths and always a part of it in the shade which is perfect with a baby. We booked to stay here as it has 2 bedrooms, so we could put our daughter in her own room. Small kitchenette is handy for food prep. And the Sensatia amenities are top notch.

Maybe because we checked in late at night, we got the last room available.. but one of the bedroom doors wouldn’t close, the bathroom door didn’t open all the way, the a/c in the bedrooms didn’t seem particularly cold, and the living area was always super warm as it only had a fan. It would’ve been handy to have had some dish soap in the kitchen to wash dishes and baby bottles with, but we bought some anyways… and there is only the option to have breakfast and lunch in the hotel, no dinner option.. which would’ve been handy for the evenings we stayed in with the baby.

Helpful front desk staff and concierge. Spacious, clean and modern. Near to convenience stores and cafes. Near to airport.

Garbage smell from outside dumpster if you stand at the balcony. Cooking appliances too limited (only 1 small frying pan and 1 small pot) , not suitable for penthouse for family of 5.