Breakfast could use a bit more options. The pool temperature was very cold and lots of chlorine, turning blond hair green.

Spacious family apartment at a reasonable price point. The beds were very comfortable, nice fresh clean linen. Attentive smiley staff.

Stayed in August 2025

The staff were so friendly and helpful.

Stayed in August 2025

Traffic noise was terrible.

Good apartment with plenty of space.

Stayed in June 2025

It was more dated than the photos let on.

We all fit in quite comfortably, staff were amazing and very helpful when we needed. There was a laundry service across the road, rooms serviced daily.

Stayed in May 2025

Beds were amazingly comfortable. Staff were exceptionally friendly and helpful

Stayed in May 2025

There was a leak in one of the bedrooms so our stuff got wet .

The staff were amazing. The space in the villa was suitable for 6 people .

Stayed in February 2025

Our experience at Sara Residence was underwhelming. It is located in a busy street. The cleanliness was barely acceptable, and the overall maintenance of the property was poor—our room had curtains half hanging down, full of mosquitoes, walls are stained with coffee (or else?...) which made it feel neglected. The A/C remote controls have no working battery. The second bedroom has no window. The staff struggled with English, making communication a bit complicated. Additionally, the pool was unappealing and did not match our expectations based on the photos. Overall, we were not impressed and would not stay here again.

Easy check in/check out. Beds are comfortable and clean. Breakfast was nice with a correct menu to choose from.

Stayed in January 2025

Location was a bit further out to what I’m used to but there’s still everything available close to the residence.

Comfortable accomodation with lots of space. It included breakfast and the food, coffee and service were excellent.

Stayed in January 2025

Maybe because we checked in late at night, we got the last room available.. but one of the bedroom doors wouldn’t close, the bathroom door didn’t open all the way, the a/c in the bedrooms didn’t seem particularly cold, and the living area was always super warm as it only had a fan. It would’ve been handy to have had some dish soap in the kitchen to wash dishes and baby bottles with, but we bought some anyways… and there is only the option to have breakfast and lunch in the hotel, no dinner option.. which would’ve been handy for the evenings we stayed in with the baby.

I think the stand out of this hotel are the staff. Always ready to welcome you with a smile and ask how your day was… and they were super friendly with our 2 year old girl. We really enjoyed the pool area, as it has different depths and always a part of it in the shade which is perfect with a baby. We booked to stay here as it has 2 bedrooms, so we could put our daughter in her own room. Small kitchenette is handy for food prep. And the Sensatia amenities are top notch.

Stayed in January 2025

Garbage smell from outside dumpster if you stand at the balcony. Cooking appliances too limited (only 1 small frying pan and 1 small pot) , not suitable for penthouse for family of 5.

Helpful front desk staff and concierge. Spacious, clean and modern. Near to convenience stores and cafes. Near to airport.

Stayed in December 2024

Just stayed at Sara Residence and had a great experience! Friendly service and a comfortable room. Definitely a nice place to relax. Will be back for sure

Stayed in January 2025

Had little ants when we checked in, but told the reception straight away and they sent the house keeping staff to spray it.

It was conveniently located, close to everyday amenities. Has little kitchenette for families with kids.

Stayed in January 2025

We didn’t like the location. Also the pool needs a railing to help you in and out. We didn’t have hot water either.

Staff are very friendly and helpful. The breakfast was amazing and the rooms are large. It’s good for families. Air conditioner was very cold. And it was nice having a fridge and microwave. For the money it is good value.

Stayed in November 2024

A bit noisy because of the car and motorbike most of the time during morning - afternoon.

The property is near to all the tourist attractions places. Plus the property surrounding full with cafes, halal stalls and many other shops. Not only that the staff there are super friendly!!

Stayed in November 2024

The Room was great size for my family of 6.

Stayed in September 2024

The hotel is situated in a busy area so occassionslly the loud motorbikes could be heard at night as they zoomed past but we wanted to be close to everything so it was expected.

The staff were exceptional and so friendly. Erna even took me on her personal scooter when I forgot my phone at a restaurant at Double 6 Beach. Merli had the biggest smile that lit up the room and made us feel so welcome. Indra made breakfast run to perfection, so good at her job and would always have time to talk and answer our questions. Breakfast was so good. Tea, coffee, fresh juice and a fruit platter and then a choice of a full English breakfast, eggs benedict, pancakes, french toast, pastries or traditional fried rice. The apartment was serviced daily and kept so clean and tidy, and the aircon was beautifully cold. The pool, although not huge, was so refreshing, very pretty and never crowded.

Stayed in September 2024

toilet does not flush paper

the warm and caring attitude of the staff

Stayed in October 2024

The room with access to the swimming pool gets all the noise in the morning because of the kids playing.

The location is within short distance to most of the must visit places, bars, and restaurants. The staff is outstanding, they really work to make you feel pleasant. A big shout out to Indra, her work in the kitchen is exceptional. The bed was comfortable and big enough to have a wife, husband, and baby.

Stayed in September 2024

Nothing

Good breakfast. If the customer stay 2 days i think the second day breakfast need to change menu

Stayed in September 2024

The room has 3 beds with 6 people but the bathroom is only 2. We expected 3 bathrooms as well.

One family is together in one place.

Stayed in August 2024

Very noisy , wasn’t prepared for all the traffic outside my room and pool area too shady not enough places sunbake

The room was clean and serviced well, the staff were exceptionally good

Stayed in August 2024

It had everything but would have been even more better if we had laundry.

The staff were awesome and so friendly, helpful and location was close to everything & swimming was a bonus for my boys.

Stayed in August 2024

The pool area is very small and in shade most of the day.

The staff were great, breakfast was excellent. Good location.

Stayed in July 2024

Compared to 2018 food was definitely worse. In 2018 we liked everything so much - frenchtoust, club sendwich and everything was 10/10. Now food is just avarage. In 2018 we liked pool so much. But now pool is just useless because of so many plants - there is no sunlight. And also we booked our stay for month and we got the worst possible room. I complained first day but they pretty much ignored it.

So we were here in 2018 for 3 weeks and now in 2024 for 4 weeks so I can definitely tell many things about this hotel. Staff are amazing. They are kind, sweet and helpful and I love them - especially Indra. The biggest advantage in this hotel are staff because without them it wouldnt be that good.

Stayed in July 2024