Reviews of Sapo Jimbaran Bali
Jalan Uluwatu No 5 Banjar Bhuwana Sari Ungasan, 80361 Jimbaran, Indonesia
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Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewNice swimming pool, room was nice, clean and spacious. Breakfast was eggs(style of your choice), toast, jam, sausage and coffee/tea. Just across a street a SIM card vendor. 3 minutes walk a grocery store.
We came during the night and the staff did not understand english, but called someone who could immediatly. For someone or for longer stay, the breakfast might be boring.
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewdecent price/quality proportion, had a good time
no tooth brush
Reviewed: 26 September 2024 · Stayed in September 2024
Verified reviewstaff is cool and welcoming, bed is comfortable
all towels were dirty and can even find other people hairs or pubes, the rooms scent were moldy and toilet smelled bad, no soap provided
Dear Iyes Kriaa, Thank you for your feedback and for highlighting the friendliness of our staff and the comfort of our beds. We truly appreciate your kind words about our team. 😊 However, we are deeply sorry to hear about the cleanliness issues and unpleasant odors you experienced. This is not the standard we strive for, and we sincerely apologize for any inconvenience caused during your stay. Your feedback is invaluable to us, and we are fully dedicated to making improvements to ensure a much better experience for all our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more pleasant stay next time. Warm regards, Kadek Budi juniantara Sapo Jimbaran Hotel
Dear Iyes Kriaa, Thank you for your feedback and for highlighting the friendliness of our staff and the comfort of our beds. We truly appreciate your kind words about our team. 😊 However, we are deeply sorry to hear about the cleanliness … Show more
Reviewed: 23 September 2024 · Stayed in September 2024
Verified reviewIt is located close to GWK park. Staff was nice. Bed was comfortable. Nice pool view from the balcony.
The building needs some restorations and better cleaning. The room had slightly weird smell and the bed sheets smelled a little bit weird too
Reviewed: 6 September 2024 · Stayed in September 2024
Verified reviewEvery morning I stop by Garuda Park because it is very close, the staff is very friendly and helpful, the room is very Cozy with several facilities such as AC, Smart TV, and a functioning wardrobe, and the Wifi is good, Next, I traveled around the hotel, there were several good restaurants in uluwatu that I visited by renting a scooter at this place, Very happy to be able to stay at this place, according to my expectations, highly recommended
nothing
Dear Audriana Thank you so much for your wonderful review! 😊 We’re delighted to hear that you enjoyed your stay at Sapo Jimbaran and had a great time exploring the nearby Garuda Park and Uluwatu area. It’s heartwarming to know that you appreciated our friendly staff, cozy rooms, and convenient facilities like AC, Smart TV, and reliable Wi-Fi. We’re also glad you found our scooter rental helpful for your travels. Your kind words inspire us to keep providing the best service for our guests. We truly hope to welcome you back soon for another memorable stay! Warm regards, Kadek Budi Juniantara Sapo Jimbaran Hotel
Dear Audriana Thank you so much for your wonderful review! 😊 We’re delighted to hear that you enjoyed your stay at Sapo Jimbaran and had a great time exploring the nearby Garuda Park and Uluwatu area. It’s heartwarming to know that you ap… Show more
Reviewed: 6 September 2024 · Stayed in September 2024
Verified reviewLoved the stay at Sapo Jimbaran. Everything seems to be new and modern, very friendly staff as well as to help with any question. The room was comfortable and spacious enough with a nice private bathroom. I especially enjoyed taking my morning coffee on the little terrace in front of the room just after jumping in the pool to wake up. Free water refill and space in the common fridge to store food. Plenty of food options and a 24 hour supermarket just around the corner of the hotel.
unfortunately I can't expand because the room is always full, You must ask for an extension as soon as possible at the reception at Sapo Jimbaran
Dear Caliista, Thank you so much for your kind and thoughtful review! 😊 We’re thrilled to hear that you had such a pleasant stay at Sapo Jimbaran and enjoyed our modern facilities, friendly staff, and comfortable rooms. Your mornings by the pool with coffee on the terrace sound absolutely delightful, and we’re glad our amenities like complimentary drinking water and shared fridge space added convenience to your stay. We’re sorry to hear that you couldn’t extend your stay due to high occupancy. Your advice about requesting extensions early at reception is spot on, and we truly appreciate your understanding. We hope to welcome you back soon for another relaxing stay in Uluwatu. Thank you for recommending us! Warm regards, Kadek Budi Juniantara Sapo Jimbaran Hotel
Dear Caliista, Thank you so much for your kind and thoughtful review! 😊 We’re thrilled to hear that you had such a pleasant stay at Sapo Jimbaran and enjoyed our modern facilities, friendly staff, and comfortable rooms. Your mornings by t… Show more
Reviewed: 13 August 2024 · Stayed in August 2024
Verified reviewGreat staff. Value for money.
Water ran out for the whole hotel for one day. No soap, shampoo as advertised. Had to remind them to clean the room
Reviewed: 23 July 2024 · Stayed in July 2024
Verified reviewNothing
It was awful. Very unclean very noisy staff not helpful. Stayed a week had to ask daily for toilet paper and fresh toilet, room wasn’t cleaned once on my stay.
We sincerely apologize for the inconveniences you experienced during your stay at our hotel. Your feedback is essential for us to identify areas that require improvement, and we regret that we fell short of your expectations. Thank you for your feedback, and we hope to have the opportunity to regain your trust in the future. Kind regards, The Management
We sincerely apologize for the inconveniences you experienced during your stay at our hotel. Your feedback is essential for us to identify areas that require improvement, and we regret that we fell short of your expectations. Thank you fo… Show more
Reviewed: 22 July 2024 · Stayed in July 2024
Verified reviewReviewed: 8 July 2024 · Stayed in July 2024
Verified reviewReviewed: 27 June 2024 · Stayed in June 2024
Verified reviewThe pool is great, just as in the photos, clean, cool, and can be used 24/7. Bed and bedding is comfortable, air conditioning is working well and easy to set. Hot water is nice, though at some point it starts to cool down with time. Filtered water is provided, very appreciated. The staff was very friendly and helpful at the reception. They were also very open to wait for us after business hours and let us in, as our plane arrived late.
I extended our stay via WhatsApp a few days before arrival, and even received the receipt for it, but it was still not in their system when we arrived, so had to book with them again. This might have been an issue in case they were overbooked, but luckily they weren’t. I would say the biggest disappointment was the damp smell which is most probably caused by the bathroom not being well ventilated and the water not running down to the drain. The other downside was the internet, unfortunately. Half of the time it was nonexistent, while in the rest, it was either ok or slow. As an average, it was just enough to read mails and articles but to work with it as claimed by their logo, I doubt it would be sufficient. For important things we used our own mobile data instead, which is easy to buy in this country with good data package. There are other small things that could be easy to add but would make the experience much more enjoyable, for example: the toilet seat being the same size as the toilet itself, having a hand towel, having a toothbrush holder glass or nicer shampoo/soap if providing such.
Reviewed: 17 June 2024 · Stayed in June 2024
Verified reviewN/A
Bad smell in lobby, like have musty smell/ room dirty/ bath room very dirty seem not cleaning more 1 week. bed and pillow have bad smell (seem never clean pillow).
Reviewed: 2 June 2024 · Stayed in May 2024
Verified reviewThe outside area looked nice
The room didn’t seem like it had been that well cleaned as there was hairs in the sink and no toilet roll had to go and ask but staff were friendly
Reviewed: 16 April 2024 · Stayed in April 2024
Verified reviewReviewed: 2 April 2024 · Stayed in April 2024
Verified reviewReviewed: 3 January 2024 · Stayed in January 2024
Verified review