There nothings to complain about all good in my expectations and satisfy 😌

Very good 👍 and the staffs friendly 👌 environment 👌 I will recommend to my family and friends.

Stayed in August 2025

Nil

The hotel location is a walking distance from the ferry terminal (about 7-10 minutes). Smooth check in, staffs are polite. The atmosphere near the lift lobby and throughout the walkway towards my hotel room on the 10th floor smells pleasant. I'm glad that my request for non smoking room and higher floor was accommodated. Room is clean, aircond is working well, bed and pillows are very comfortable. Wide menus of breakfast spread. Will definitely come back again to HS for my next trip to Batam!

Stayed in August 2025

Environment awesome & good services..

Stayed in August 2025

Breakfast option not much, but food was nice with good environment.

Location is near to Ferry Terminal Batam Center. Hotel are very clean and staff are very friendly and helpful. Bed was very comfortable and clean.

Stayed in August 2025

Nothing

Good

Stayed in August 2025

Bedelinen need to replace new . Room stuffy Aircond takes long time to cool

Close to Batam Ferry Terminal .

Stayed in August 2025

A bit bland. Abandoned building close next door meant unpleasant view from our window and the pool. New building works immediately behind means the park-like view depicted in the photos on booking.com does not exist. Also the work and subsequent noise started early both days of the weekend.

Super clean, BUT the bathroom strangely smelt of cigarette smoke on the second day. Is there a way it's filtering in from another toilet and a sneaky smoker? Breakfast good local food, western limited. Great views from the restaurant.

Stayed in August 2025

I sty at lvl 7 room 718 & 719 we cannot sleep for tht 2 night the room was creepy And we also go disturb They something outside the window knocking And we hear someone crying We wanted to chnge room but no more room are avaible We did know if they aware of tht

Stayed in August 2025

The hot water would sometimes fluctuate and become cold.

Very good hotel for 3 stars, feels like 5 stars honestly. Staff were friendly, breakfast was good and room was spacious. Relatively convenient and easy to get taxi whether car or moto, aircon was cold, water was hot. Overall 10//10

Stayed in August 2025

Nothing

Had one of the best experience at Hotel Santika. Staff are very accommodating, place is so clean, very accessible, food are also great. nothing bad to say . I love my stay there. 💯 recommendable🌸

Stayed in July 2025

Clothes hanger not well placed. We might get hurt.

Rooms are worth the money

Stayed in June 2025

non

near to the ferry terminal, mall. clean

Stayed in June 2025

The food , i wouldnt say terrible cause the staff was nice but overall i would rate 1/10 as the waiting time for food was bad and theres only me and my husband there but the food is late and even the food taste also not very nice

The Service room clealiness was VERYY NICE !! I would come again next time !!!

Stayed in July 2025

Nothing.

Great hotel to stay in as it is walking distance to the Batam Centre ferry terminal and the Megamall. The reception staff, Artha was great and pleasant. The staff are friendly and really like how the doorman dressed in local traditional costume. Room was just nice and large windows make the view even nicer. The water heater is also good. Rather consistent temperature. Pillows though was too soft. Breakfast was also minimal but still okay.

Stayed in July 2025

Nothing!

Everything! Checking in & out was very smooth! Room service was fast! Staff was very polite! Room was upgraded & requested for connecting room was fulfilled! Room was spacious & bed very comfortable! Love everything abt Hotel Santika Batam! Will definitely come bck!❤️

Stayed in June 2025

SUPER NOISY. Need to soundproof the windows.

Location.

Stayed in May 2025

None.

Good and nice.

Stayed in June 2025

the breakfast doesn't have many options.

Everything was good. love the hospitality and the food. ordered a room service for dinner and the food was delicious. didn't expect it since it's a budget hotel.

Stayed in June 2025

NA

Room and toilet facilities very clean

Stayed in June 2025

Unfortunately,the lift has a smell was totally off.It smells like they've used a mop that has been used to clean a toilet...

Value for money The comfy bed n cosy room lighting that really makes u relax n calm.... Will be spoiled with choices during the breakfast buffet that has an outdoor sitting with the morning view of the coast..

Stayed in June 2025

Nothing

I liked everything

Stayed in May 2025

Nothing can be improved. All was good for me.

Great location. All the facilities I needed. Comfortable bed and good bathroom. Breakfast was amazing too. Lovely pool and gym facilities too. Nothing to complain about.

Stayed in April 2025

No comment.

Satisfied with the breakfast. Location near to Batam Centre Ferry Terminal.

Stayed in May 2025

Room 811 is noisy and warm, noise came from traffic and aircon compressor. Breakfast refill and response is slow. Not so friendly and must be able to speak basic English.

Clean and near ferry terminal

Stayed in May 2025