9.2

Reviews of Sanna Ubud A Pramana Experience 5 stars

Jalan Raya Tegalalang, Banjar Tengah ,Tegalalang Gianyar - Bali, 80561 Ubud, Indonesia

  • Julia

    Reviewed: 2 September 2025 · Stayed in September 2025

    Verified review

    Every aspect of this hotel was executed flawlessly. The grounds were impeccably maintained, the staff was incredibly friendly and helpful. The breakfast was one of the best hotel breakfasts we’ve had and in a stunning setting. This was the perfect hotel for our honeymoon in Ubud, and we hope to visit again soon!

  • Imogen

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Jennifer

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Beautiful and serene.

    Property response:

    Dear Jennifer, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you for sharing your kind words. We are delighted to hear that you enjoyed the serene surroundings and that our team’s service made your stay so special. Your appreciation means a lot to us, and we look forward to welcoming you back for another beautiful experience in Ubud. Best Regard, Sañña Ubud – A Pramana Experience Family

    Dear Jennifer, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you for sharing your kind words. We are delighted to hear that you enjoyed the serene surroundings and that our team’s service m… Show more

    Sanna Ubud A Pramana Experience
    1 September 2025
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  • Martins

    Reviewed: 26 August 2025 · Stayed in July 2025

    Verified review

    We chose the hotel because of the proximity of the nature and we did enjoy that! Lovely place, well planned hotel, secluded villas, excellent Balinese food, helpful staff, free shuttle to the city.

    Property response:

    Dear Martins, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you very much for choosing to stay with us and for sharing your wonderful review. We are delighted to know that you enjoyed the natural surroundings, the comfort of our villas, the authentic Balinese cuisine, and the attentive service from our team. It is also a pleasure to hear that our shuttle service added convenience to your stay. We truly appreciate your recommendation and look forward to welcoming you back for another relaxing experience amidst nature. Best Regard, Sañña Ubud – A Pramana Experience Family

    Dear Martins, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you very much for choosing to stay with us and for sharing your wonderful review. We are delighted to know that you enjoyed the n… Show more

    Sanna Ubud A Pramana Experience
    1 September 2025
  • Heaven

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    This property was truly beautiful and had so many wonderful amenities. Including an incredible restaurant. The chef was so kind and cooked us a special lunch on our last day.

    Everything was perfect

    Property response:

    Dear Heaven, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you very much for sharing your kind words. We are delighted to know that you enjoyed the beauty of our property and the many amenities we provide. It brings us joy to hear that our chef could make your last day even more memorable with a special lunch. We truly appreciate your feedback and look forward to welcoming you back for another wonderful stay with us. Best Regard, Sañña Ubud – A Pramana Experience Family

    Dear Heaven, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you very much for sharing your kind words. We are delighted to know that you enjoyed the beauty of our property and the many amen… Show more

    Sanna Ubud A Pramana Experience
    1 September 2025
  • Dimitrios

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
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  • Anonymous

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
    Property response:

    Dear Lovely Guest, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you for your excellent feedback and recommendation. We are truly delighted to hear that you enjoyed your stay with us. Your kind words mean so much to our entire team. We look forward to welcoming you back for another wonderful experience in Ubud. Warm regards, Sañña Ubud – A Pramana Experience Family

    Dear Lovely Guest, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you for your excellent feedback and recommendation. We are truly delighted to hear that you enjoyed your stay with us. Your … Show more

    Sanna Ubud A Pramana Experience
    26 August 2025
  • Ajam

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    The property is magnificent and well maintained. The people are great and level of service outstanding. It was an amazing experience. The Spa is great as well.

    Property response:

    Dear Ajam, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you very much for sharing such a wonderful review. We are delighted to know that our team’s personalized service, the beauty of our property, and the spa experience all contributed to making your stay truly memorable. Your kind words mean a lot to us, and we will gladly share your compliments with our entire team. We look forward to welcoming you back for another incredible stay in the heart of Ubud. Warm regards, Sañña Ubud – A Pramana Experience Family

    Dear Ajam, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you very much for sharing such a wonderful review. We are delighted to know that our team’s personalized service, the beauty of our … Show more

    Sanna Ubud A Pramana Experience
    26 August 2025
  • Vlasis

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
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  • Saud

    Reviewed: 18 August 2025 · Stayed in July 2025

    Verified review
  • Sabrina

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Where do I start?! The property is green, gorgeous and lush. You are welcomed and made to feel relaxed right away. The room was incredible, so private and peaceful. The food at the restaurant was incredible too, breakfast and dinner were delicious. The staff are super lovely and helpful. Also I highly recommend visiting the spa for a massage whilst listening to the river below. Really hope to visit Sanna again soon, it’s a very special place.

    Nothing!

    Property response:

    Dear Sabrina, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you for sharing such a beautiful review of your stay with us. We are delighted to know you enjoyed the lush surroundings, the privacy of your villa, and the culinary experiences at our restaurant. It’s also wonderful to hear that your spa visit, with the calming sounds of the river, added to your relaxation. Most of all, we are grateful for your kind words about our team, they will be so happy to know they made your stay feel special. We truly look forward to welcoming you back for another tranquil escape at Sanna Ubud. Warm regards, Sañña Ubud – A Pramana Experience Family

    Dear Sabrina, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you for sharing such a beautiful review of your stay with us. We are delighted to know you enjoyed the lush surroundings, the p… Show more

    Sanna Ubud A Pramana Experience
    19 August 2025
  • Walid

    Reviewed: 16 August 2025 · Stayed in July 2025

    Verified review

    Sanna Ubud completely stole our hearts. We have stayed in beautiful places around the world, but nothing compares. The incredible team – Ari, Melati, Jakka, Yupik, Leyonk, and Diah – made our stay unforgettable with their warmth, care, and flawless service. The property is pure magic, perfectly nestled in nature with stunning design and serene energy. Everything was spotless. The butler service anticipated our every need, the food was fresh and full of bold Balinese flavors, and the spa was the best we have ever experienced. Sanna is not just a resort, it is a sanctuary. We left feeling renewed, grateful, and certain we will be back.

    Property response:

    Dear Walid, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Reading your heartfelt words truly fills us with joy. On behalf of our entire team, and especially Ari, Melati, Jakka, Yupik, Leyonk, and Diah, thank you for recognizing their dedication and care. It is wonderful to know that Sanna Ubud felt like more than just a resort, but a sanctuary where you could truly relax, reconnect, and feel renewed. Your kind compliments about our design, butler service, cuisine, and spa mean so much to us. We are deeply grateful that you chose Sanna Ubud for your stay, and we cannot wait to welcome you back to your home in the heart of Ubud. Warm regards, Sañña Ubud – A Pramana Experience Family

    Dear Walid, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Reading your heartfelt words truly fills us with joy. On behalf of our entire team, and especially Ari, Melati, Jakka, Yupik, Leyonk, and… Show more

    Sanna Ubud A Pramana Experience
    18 August 2025
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  • Eva

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    everything, but the spa really is exceptional!

    Property response:

    Dear Eva, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. It was truly a pleasure to welcome you back to Sanna Ubud. We’re delighted to know you enjoyed your stay once again, and especially that our spa left such a memorable impression. We look forward to your next visit for another relaxing escape in the jungle. Warm regards, Sañña Ubud – A Pramana Experience Family

    Dear Eva, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. It was truly a pleasure to welcome you back to Sanna Ubud. We’re delighted to know you enjoyed your stay once again, and especially that ou… Show more

    Sanna Ubud A Pramana Experience
    18 August 2025
  • Patrick

    Reviewed: 12 August 2025 · Stayed in July 2025

    Verified review

    The best stay at a BEAUTIFUL hotel! This was our favourite hotel on our recent honeymoon in Bali. We loved how secluded and private the whole place is, especially our villa. We booked a butler villa and it was the best choice as the butlers are so accommodating, caring to our every need making the experience even more relaxed and easy. The people were so friendly and accommodating. Our luggage was delayed by the airline and the Sanna staff put in so much effort to help us retrieve these, constantly calling Bali airport and really helped us to get our luggage back which we were so very grateful for. The food was lovely, a great variety and the cocktails were a firm favourite! The spa is next level, the building is extraordinary and being surrounded by nature, hearing the waterfall below and having a massage in the open jungle was a once in a lifetime experience! 😊

    Property response:

    Dear Patrick, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you so much for your wonderful review and for choosing Sanna Ubud as part of your honeymoon journey. We are truly honored to know that we were your favorite hotel during your time in Bali. It brings us great joy to hear how much you loved the privacy of your villa, the attentive care from our butlers, and the support our team provided in assisting with your luggage. Your kind words about our staff’s dedication mean so much to us, as creating a seamless and memorable experience is always our priority. We’re also delighted you enjoyed the variety of our cuisine, our signature cocktails, and especially the spa experience amidst the jungle setting, something we are very proud to share with our guests. On behalf of the entire Sanna Ubud family, we thank you for your trust and kind words. We look forward to welcoming you back one day to relive these special memories or perhaps to create even more. Warm regards, Sañña Ubud – A Pramana Experience Family

    Dear Patrick, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you so much for your wonderful review and for choosing Sanna Ubud as part of your honeymoon journey. We are truly honored to know… Show more

    Sanna Ubud A Pramana Experience
    18 August 2025
  • 7.0 Good
    Elena

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Very good spa and view from main restaurant

    Water in the pool is very cold. You cannot use pool and staff cannot do anything with water temperature. We were disappointed as we booked villa firstly for pool with view. We did not experience this issue in other hotels in Ubud.

    Property response:

    Dear Elena, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our spa and the view from our main restaurant. However, I sincerely regret to learn that the pool temperature did not meet your expectations and caused disappointment during your stay. As our pools are designed as natural-style infinity pools surrounded by the jungle, they are not temperature-controlled and may feel cooler depending on the weather and shade. We understand how important the pool experience is, especially when booking a villa with a view, and we truly value your feedback. It will certainly be taken into consideration as we continue improving our guest experience. We hope to have the opportunity to welcome you back again, and we will do our best to ensure your next stay is more enjoyable in every way. Warm regards, Sañña Ubud – A Pramana Experience Family

    Dear Elena, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our spa and the view from our m… Show more

    Sanna Ubud A Pramana Experience
    18 August 2025
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  • Andi

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review

    The hotel is absolutely beautiful and so well done. The rooms blend indoor and outdoor living seamlessly. the staff was so friendly and the spa was so unique in it's architecture. I was so impressed by this hotel. The pool is also very beautiful. Everything about the hotel was beautiful.

    literally the only "complaint" I have was the the pools are chilly and it was kind of cloudy while we we're there so we didn't get in our pool unfortunately. But it was still nice to look at lol

    Property response:

    Dear Andi, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you so much for sharing your wonderful review. We are delighted to hear that you enjoyed the beauty of our hotel, the unique architecture of our spa, and the warm hospitality from our team. It’s also lovely to know that you appreciated the seamless design of our rooms and our pools, even if the weather didn’t fully allow you to enjoy them this time. We truly hope the sunshine will greet you on your next visit so you can fully experience every detail of Sanna Ubud. We look forward to welcoming you back soon for another beautiful stay. Warm regards, Sañña Ubud – A Pramana Experience Family

    Dear Andi, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you so much for sharing your wonderful review. We are delighted to hear that you enjoyed the beauty of our hotel, the unique archite… Show more

    Sanna Ubud A Pramana Experience
    18 August 2025
  • Salvatore

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Amazing experience. Everything was just perfect. The resort in the middle of the jungle takes you to a different world. The attention to every detail is incredible going from design to service. The food and spa experience are also luxurious

    Nothing

    Property response:

    Dear Salvatore, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you so much for your wonderful feedback. We're thrilled to hear that your experience at Sanna Ubud was nothing short of amazing. It brings us great joy to know that the tranquil jungle setting, thoughtful design, attentive service, and luxurious food and spa experiences all came together to create a memorable stay for you. Your kind words mean a lot to our entire team, and we truly appreciate you taking the time to share them. We hope to welcome you back soon for another escape into nature and relaxation. Best Regards, Sañña Ubud – A Pramana Experience Family

    Dear Salvatore, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you so much for your wonderful feedback. We're thrilled to hear that your experience at Sanna Ubud was nothing short of a… Show more

    Sanna Ubud A Pramana Experience
    7 August 2025
  • Hend

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    Everything! It was perfect. I will definitely be back!

    Property response:

    Dear Hend, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you so much for your kind words. We’re absolutely thrilled to hear that everything was perfect during your stay that means the world to our entire team. Knowing you plan to return is the greatest compliment we could receive. We can’t wait to welcome you back to Sanna Ubud for another unforgettable stay in the heart of nature. Warmest regards, Sañña Ubud – A Pramana Experience Family

    Dear Hend, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you so much for your kind words. We’re absolutely thrilled to hear that everything was perfect during your stay that means the wo… Show more

    Sanna Ubud A Pramana Experience
    5 August 2025
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  • Gustavo

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    My wife and I stayed at Sanna Ubud for a week to celebrate our honeymoon, and we couldn’t have asked for a more magical experience. From start to finish, everything was smooth, relaxing, and incredibly well taken care of. Before we even arrived, the resort helped us organize a ride and a driver, which made getting there so easy and stress-free. When we arrived, we were warmly greeted by the friendly staff and welcomed with a refreshing drink. The check-in process was simple and quick, which we really appreciated after the journey. We were immediately impressed by how beautifully maintained the resort is. The landscaping is absolutely stunning – lush greenery everywhere, perfectly trimmed, and everything was spotlessly clean. Big compliments to the maintenance team – they’re clearly doing an outstanding job! One unique and fun part of the experience was the inclinator that takes you down into the valley. It’s such a cool feature and made it really easy to move around the property without having to walk up and down hills. It was one of those thoughtful touches that made the stay even more comfortable. Our villa was spacious, spotless, and very private, with breathtaking views of the jungle all around. We felt completely immersed in nature, yet had all the comforts of luxury. Waking up to the sounds of the jungle was pure bliss. The infinity pool was a highlight – we spent hours there soaking in the peace and enjoying the view. On our first morning, we had breakfast served by the pool, which was just perfect. The Varana Restaurant staff were exceptional – warm, polite, and very well trained. They made every meal feel special. My wife follows a gluten-free diet, and the team went out of their way to make sure her needs were met with ease and care. Every staff member knew our names, which added a really personal touch and made us feel so welcome throughout our stay.

    Property response:

    Dear Gustavo, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you so much for sharing this heartfelt and detailed review of your honeymoon stay with us at Sanna Ubud. We’re incredibly honored that you chose our sanctuary to celebrate such a meaningful occasion, and even more grateful to hear that every aspect of your experience from the smooth arrival and warm welcome, to the serenity of your villa and the care of our team made your stay truly unforgettable. It brings us joy to know the jungle views, infinity pool, and thoughtful touches like the inclinator and gluten-free dining helped create a peaceful and personalized experience for you both. Your kind words are a beautiful reflection of everything we strive to offer. We’ve shared your compliments with the entire team especially our maintenance crew and Vanara staff and they’re all deeply touched by your recognition. From all of us at Sanna Ubud, thank you again, and we hope to welcome you back one day to relive the magic perhaps for an anniversary. Warmest regards, Sañña Ubud – A Pramana Experience Family

    Dear Gustavo, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you so much for sharing this heartfelt and detailed review of your honeymoon stay with us at Sanna Ubud. We’re incredibly hon… Show more

    Sanna Ubud A Pramana Experience
    5 August 2025
  • Arsalan

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Omg where should I start the door man he was so welcoming I got the great vibe from him that’s it I am on a right place then entering the lobby all the explanation done by lady and they escort us directly to room and the room BOOM 💥 my mind it was mesmerizing that feeling was so surreal, the food at VANNA was so amazing everthing is just great love every stop love the view location everything

    Nothing simply nothing

    Property response:

    Dear Arsalan, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. what a joy to read your message. From the very first moment with our doorman to your experience at the lobby and that BOOM moment in your room, we’re so glad every detail made you feel welcomed and amazed. Thank you for your kind words about our team, the food at VANARA, the views, and every stop along the way. It truly warms our hearts to know that your experience felt so special and surreal. We can’t wait to welcome you back to Sanna Ubud again soon for more magical moments. With gratitude, Sañña Ubud – A Pramana Experience Family

    Dear Arsalan, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. what a joy to read your message. From the very first moment with our doorman to your experience at the lobby and that BOOM moment in … Show more

    Sanna Ubud A Pramana Experience
    4 August 2025
  • Raza

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    Our experience was amazing! We stayed for five nights and had a beautiful, relaxing time. The service was outstanding — the staff went above and beyond to make us feel at home. They greeted us with “welcome home” every time we returned and even took the time to learn our names, which made the stay feel very personal and warm. It truly felt like being at home, just with excellent service. The property itself is absolutely gorgeous. The villas are stunning, the facilities are well-maintained, and the restaurant served delicious food every day. I would wholeheartedly recommend this place to anyone looking for a luxurious and welcoming getaway.

    The only downside was the pool temperature — the water in both the shared and private pools was a bit too cold, so we didn’t use them as much as we would have liked. However, when we mentioned this to the manager, he let us know that they are planning to install heaters soon, which will definitely make a big difference.

    Property response:

    Dear Raza, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you so much for your wonderful and heartfelt review. We’re truly honored that you chose to spend five nights with us, and even more grateful to hear that your experience felt like a true home away from home. It means a great deal to know that our team’s effort to create a warm, personal connection made your stay so special. Being greeted with “welcome home” is more than just a gesture for us, it reflects the care and sincerity we aim to offer every guest. We’re also delighted that you enjoyed the beauty of the property, your villa, the facilities, and the food prepared by our restaurant team. Your kind recommendation is the highest compliment we could receive. Thank you as well for your honest feedback about the pool temperature. We’re happy to share that, as you mentioned, pool heating solutions are currently in development and will be implemented soon to enhance our guest experience even further. It was a true pleasure having you with us, and we look forward to welcoming you home again soon at Sanna Ubud. With sincere gratitude, Sañña Ubud – A Pramana Experience Family

    Dear Raza, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you so much for your wonderful and heartfelt review. We’re truly honored that you chose to spend five nights with us, and even mor… Show more

    Sanna Ubud A Pramana Experience
    30 July 2025
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  • Tolga

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    The facility was fantastic. I really liked to stay in such amazing room. View was incredible. Staffs were so kind and genial.

    Property response:

    Dear Tolga, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you so much for your kind words. We’re truly delighted to hear that you enjoyed your stay with us and that the room, the view, and the overall atmosphere made such a positive impression. Your compliments about our team’s kindness and friendliness mean a lot, it’s always our goal to make every guest feel genuinely welcome and cared for. We hope to have the pleasure of welcoming you back to Sanna Ubud again soon for another unforgettable experience. With sincere gratitude, Sañña Ubud – A Pramana Experience Family

    Dear Tolga, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you so much for your kind words. We’re truly delighted to hear that you enjoyed your stay with us and that the room, the view, an… Show more

    Sanna Ubud A Pramana Experience
    29 July 2025
  • Ross

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    The hotel is set on the side of a valley, so each room down the valley is reached via a lift that's more of a funicular. The rooms are wide and open to the valley with a plunge pool in front. This is really beautiful, as is the design of, and planting around, the hotel. The room seemed new and was beautiful. The staff are really friendly and nice. The butler (which is actually just a WhatsApp group) was always helpful.

    The pool comes to the doors of the room, and there is no outside space other than this and the outdoor bath. Obviously it's difficult on the side of a hill, but some outside space would have been really lovely. The cost of the hotel is very high for Bali, and at this price you might be expecting 5 star service. Every member of staff was absolutely lovely to us but don't expect your name to be known, needs anticipated or problems solved without asking. I understand the need to monetise shared space, but the spa area at the bottom of the valley was incredible and seemed under-used.

    Property response:

    Dear Ross, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you for taking the time to share such a detailed and thoughtful review. We’re very happy to hear that you enjoyed the natural beauty of our location, the unique design of our resort, and the warm hospitality from our team. Your kind words about the room, landscaping, and friendly service mean a great deal to all of us. We also sincerely appreciate your constructive feedback. While the hillside setting does limit the amount of private outdoor space, we understand how important that can be for a truly relaxed experience, and we will take your comments into consideration for future improvements. Regarding service, we aim to provide a balance of privacy and attentiveness, and your input is a helpful reminder of how we can refine that balance, particularly at a luxury level. We’re currently working on enhancing our training and personalization, so that each guest feels even more recognized and cared for throughout their stay. We're also grateful for your mention of the spa area. It’s one of the most peaceful spots on the property, and your observation about its underuse is noted, we’ll certainly explore how to make it more accessible and inviting to our guests. Thank you once again for staying with us and for your honest reflections. We hope to have the chance to welcome you back and provide an even more seamless experience in the future. With sincere gratitude, Angga Putra Sañña Ubud – A Pramana Experience Family

    Dear Ross, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you for taking the time to share such a detailed and thoughtful review. We’re very happy to hear that you enjoyed the natural beau… Show more

    Sanna Ubud A Pramana Experience
    29 July 2025
  • Anas

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review
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  • Melanie

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    We had a wonderful stay at this hotel. Everything was excellent – the rooms were clean and comfortable, the atmosphere relaxing, and the service truly outstanding. The staff was incredibly friendly, attentive, and always willing to help with a smile. The food was also a highlight: fresh, beautifully presented, and very delicious. We felt well taken care of throughout our stay and would definitely come back. Highly recommended!

    Property response:

    Dear Melanie, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you so much for your wonderful review. We’re truly grateful for your kind words and delighted to hear that your stay with us was such a positive experience. It’s heartwarming to know that you enjoyed the comfort of the room, the relaxing atmosphere, and the service provided by our team. Your compliments about the food and presentation are also greatly appreciated, our culinary team will be thrilled to hear it. Knowing you felt well taken care of is the best reward for us, and we can’t wait to welcome you back to Sanna Ubud for another memorable stay. With sincere gratitude, Angga Putra Sañña Ubud – A Pramana Experience Family

    Dear Melanie, Om Swastiastu, Warmest greeting from Sanna Ubud A Pramana Experience, An Ubud Heritage. Thank you so much for your wonderful review. We’re truly grateful for your kind words and delighted to hear that your stay with us … Show more

    Sanna Ubud A Pramana Experience
    23 July 2025
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