Jalan Dusun Gili Air, Pemenang, 83352 Gili Air, Indonesia
#80 of 92 hotels in Gili Air
Guests' ChoiceBased on 49 hotel reviews
7.8Cleanliness
8.0
Comfort
8.0
Location
8.3
Facilities
7.7
Staff
8.3
Value for money
7.1
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 2 September 2025
Leticia
SpainGili Air in general has become too expensive.
"The the room was super comfortable and impeccably clean. The staff works tirelessly, always taking great care of the garden and surroundings. And a special mention to the manager that really helpt me when I needed it.
Stayed in August 2025
Reviewed: 2 September 2025
Santiago
ArgentinaBig and clean room. Staff very friendly. Good breakfast. Excellent location near the beach and restaurants.
Stayed in August 2025
Reviewed: 24 August 2025
Paddy
United KingdomHad some nights where it was quite noisy outside.
Staff were very welcoming on arrival. Room was very spacious, and well kept. Clean. Good facilities. Pool area nice.
Stayed in August 2025
Reviewed: 10 August 2025
Frank
AustraliaGreat bungalow with a special open-air bathroom. The staff were warm and friendly, the manager a lovely guy.
Stayed in August 2025
Reviewed: 11 July 2025
Sarah
AustraliaThe breakfast was average.
Nice pool and pool area. Close walk to beach and Main Street. Nice rooms with balcony. The house cat was friendly and cute.
Stayed in July 2025
Reviewed: 17 August 2024
Tanja
NetherlandsRegular times for cleaning the room and a knock on your door when they do come in and cleaning your room.
Cute houses with a lovely pool in the middle. Enjoyed our stay. If you see how the island is and there is no or little comfort. People are very poor and have nothing you really go back in time. It’s no luxery island. Restaurants have the perfect breakfast bowls and coffee :)
Stayed in August 2024
Reviewed: 4 July 2024
Akos32
IndonesiaHot water had some issues
Everything that you need in an accomodation.at Gili air. Great location,.clean and well.maintained rooms, nice pool and garden.
Stayed in June 2024
Reviewed: 26 August 2023
Andrew
MalaysiaN/A
A peaceful and relaxing resort a few minutes walk from the beach and restaurants / bars. Nice pool and loungers to enjoy the tranquility. Ideally located slightly away from the beach so you can really believe you are in your own private getaway. Staff are all friendly and service was great. Had one of the best omelette I have had for years for breakfast there . Would go back anytime
Stayed in August 2023
Reviewed: 2 July 2023
Josephine
NetherlandsNothing
Clean, good location, secluded and nice pool
Stayed in June 2023
Reviewed: 29 May 2023
Karishma
AustraliaThere was no hot water in the morning for showers. At night time the hot water worked fine for the showers. But every morning I used to have a completely cold shower, and there were a couple of days where the water was almost turned off and just a dribble in the morning. They provided water in a bottle on the first day, but because there isn't daily room service, the bottle never gets refilled. We hate constantly having to buy plastic bottles, so we used to have to ask to refill our bottles at the end of the night - and they were always accommodating, but it would be nice if the water is refillable because we use it for everything, including brushing our teeth and cleaning our tooth brush with it
Good location, easily able to walk to all the main parts of the island
Stayed in May 2023
Reviewed: 14 May 2023
Samo
Sloveniabreakfast take 30-40 minutes to get food as only two persons are in the kitchen. Dirty cups and plates at breakfast, overall hygiene could be on higher level
very nice bungalows and swimming pool, peaceful place, ok location, good value for money, they have bikes to rent
Stayed in April 2023
Reviewed: 12 May 2023
Zara
United Kingdomn/a
lovely location right next to both the port and beach. there were plenty of towels provided and I loved the open roof In the shower
Stayed in May 2023
Reviewed: 6 April 2023
Antonia
United Kingdomsort the coffee out!
great location, fabulous pool, nice staff, lovely beds and room. plenty of mineral water in the rooms. we went snorkelling in the bay on the coral reef every day and swam with turtles. great food only 100m away on the beach. barefoot blondies near the port is a fabulous breakfast.
Stayed in April 2023
Reviewed: 16 September 2022
Julia
Germany- breakfast was not tasty (value for money is not right here) :-( - mosquito net would be great
- nice room with open air shower - air conditioning - beautiful and clean pool - close to the beach - quiet
Stayed in September 2022
Reviewed: 4 September 2022
Hanis
Malaysianothing
calm and relaxing ambience loved the pool breakfast was good and tasty room spacious
Stayed in September 2022
Reviewed: 12 July 2025
Richard
AustraliaThere was absolutely nothing to complain about!
The staff were extremely helpful and service was always with a smile. Samata is set back about 70m from the coast path so is very tranquil. It's a convenient location with only a short walk to all amenities and restaurants.
Stayed in July 2025
Reviewed: 23 September 2024
Shalley
United StatesThe staff is non-existent and not helpful at all. Apparently it is low season because we were the only guests at the hotel while the other hotels nearby seemed to be lively. The property needs extra lighting throughout and some major landscaping. There is a large gap between the bottom of the door for mosquitos to get into the room and if you don’t close the bathroom door, the mosquitos can get into the room as well. It would be nice for a net around the bed. In the breakfast area, there are also lots of mosquitos and it just makes it uncomfortable to eat. As i was checking out, i informed one of the staff about the blind wand not working to let light into the room. It didn’t bother me during my stay but i wanted to show it to them so they can fix for it the next guest. Instead he started to raise his voice about how i should have told the staff about the complaint instead of checking-out. As i tried to tell him it wasn’t a big deal, he continued to talk over me. It was incredibly rude. Honestly, this place has so much potential but it’s just a bit run down. The property looks a lot nicer in photos than the place itself. For the price you pay, i suggest just staying somewhere else.
The room was spacious, lovely outdoor shower, location is close to the harbor within 10-15 minute walk and the breakfast is decent. Also, really good Wi-Fi!
Stayed in September 2024
Reviewed: 12 September 2024
Ben
AustraliaStaff did not really speak English. There was no bar and kitchen was closed a lot.
The pool and location
Stayed in August 2024
Reviewed: 17 August 2024
Pietro
ItalyStaff was rude, unorganized, and unprofessional. Facilities were dirty at best.
Barely anything. It was definitely not at par with the pictures displayed on Booking. Location is good and pool is fine - although not very clean
Stayed in August 2024
Reviewed: 12 August 2024
Emma
United KingdomThere was a reception area but often no staff around which meant we waited a while to check in and check out. The breakfast was very basic and the rooms were a little bit shabby for example we had stained towels, rusty toilet bin, really wonky tap and main door that was a struggle to close as one of the handles was really loose.
Great location, close to beach and also main strip of restaurants. The pool area was nice and the beds in the room were really comfortable. Good value for the price you pay and when we checked in the staff were really helpful and gave us lots of tips about the island.
Stayed in August 2024
Reviewed: 9 August 2024
Ali
AustraliaStaff never available for check in, bike hire or general enquiries. Staff are lovely, just not around most of day, only 1 or 2 hours. As there is no staff, no way to manage late night pool parties. All rooms face the pool so don’t expect any sleep when guests drink and play ball games in the pool late at night.
Rooms are nice and beautiful pool
Stayed in August 2024
Reviewed: 5 February 2024
Yuriy
Hong KongDirty bed sheets, overall hygiene was lacking everywhere from the kitchen to the rooms and the pool, located off the Main Street/ Road connected by a dirt road, if it rains you will be walking in massive pools of mud and sewage to reach the main road. Giant spiders in the room due to open roof bathroom. Bugs in the bathroom. Saltwater running in showers. Felt like the team managing the property is really trying hard but don’t have enough manpower and resources.
Not too far from the best snorkelling spots on the island. Inexpensive stay.
Stayed in January 2024
Reviewed: 28 August 2023
Daniele
ItalyWi-Fi working intermittently. There were a bit of Mosquitos, especially in the garden and breakfast area, like most places on the island.
Really liked the facilities. Large room, well equipped. Air conditioning functioning well Nice pool, well sized, quiet and with nice views of the garden Great breakfast, with several options and freshly made food. Staff super kind
Stayed in August 2023
Reviewed: 17 August 2023
Xavier
SpainThe room, the bathroom, towels and bed linen dirty. Pool water wasn’t clean either, blurred water.
Harry at the front desk / reception is TOP! He is super helpful and provided solutions to all our needs. Arranged for us anything we needed whiçe being in Gili Air: bike rentals, boat transfer, snorkeling tour …
Stayed in August 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content