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Reviews of Samata Village Gili Air 4 stars

Jalan Dusun Gili Air, Pemenang, 83352 Gili Air, Indonesia

#80 of 92 hotels in Gili Air

Guests' Choice

Review score

Based on 49 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.3

  • Facilities

    7.7

  • Staff

    8.3

  • Value for money

    7.1

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 2 September 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • One-Bedroom with Pool View
    • Stayed 1 night

    Gili Air in general has become too expensive.

    "The the room was super comfortable and impeccably clean. The staff works tirelessly, always taking great care of the garden and surroundings. And a special mention to the manager that really helpt me when I needed it.

    Stayed in August 2025

  • Reviewed: 2 September 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Big and clean room. Staff very friendly. Good breakfast. Excellent location near the beach and restaurants.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    7.0
    Good stay
    • Leisure trip
    • Couple
    • Suite Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Had some nights where it was quite noisy outside.

    Staff were very welcoming on arrival. Room was very spacious, and well kept. Clean. Good facilities. Pool area nice.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom with Pool View
    • Stayed 2 nights

    Great bungalow with a special open-air bathroom. The staff were warm and friendly, the manager a lovely guy.

    Stayed in August 2025

  • Reviewed: 11 July 2025

    7.0
    Good location, nice rooms and lovely pool.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Pool View
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was average.

    Nice pool and pool area. Close walk to beach and Main Street. Nice rooms with balcony. The house cat was friendly and cute.

    Stayed in July 2025

  • Reviewed: 17 August 2024

    8.0
    Good location with lovely pool. Best location to the beach you can see the turtles swim.
    • Leisure trip
    • Family with young children
    • One-Bedroom with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Regular times for cleaning the room and a knock on your door when they do come in and cleaning your room.

    Cute houses with a lovely pool in the middle. Enjoyed our stay. If you see how the island is and there is no or little comfort. People are very poor and have nothing you really go back in time. It’s no luxery island. Restaurants have the perfect breakfast bowls and coffee :)

    Stayed in August 2024

  • Reviewed: 4 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Hot water had some issues

    Everything that you need in an accomodation.at Gili air. Great location,.clean and well.maintained rooms, nice pool and garden.

    Stayed in June 2024

  • Reviewed: 26 August 2023

    9.0
    A breath of fresh air and a peaceful escape
    • Leisure trip
    • Solo traveller
    • One-Bedroom with Pool View
    • Stayed 3 nights

    N/A

    A peaceful and relaxing resort a few minutes walk from the beach and restaurants / bars. Nice pool and loungers to enjoy the tranquility. Ideally located slightly away from the beach so you can really believe you are in your own private getaway. Staff are all friendly and service was great. Had one of the best omelette I have had for years for breakfast there . Would go back anytime

    Stayed in August 2023

  • Reviewed: 2 July 2023

    8.0
    Very nice location, cute little cottage
    • Leisure trip
    • Couple
    • One-Bedroom with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Clean, good location, secluded and nice pool

    Stayed in June 2023

  • Reviewed: 29 May 2023

    7.0
    Good location, cold showers every morning
    • Leisure trip
    • Group
    • Two-Bedroom Pool View
    • Stayed 3 nights

    There was no hot water in the morning for showers. At night time the hot water worked fine for the showers. But every morning I used to have a completely cold shower, and there were a couple of days where the water was almost turned off and just a dribble in the morning. They provided water in a bottle on the first day, but because there isn't daily room service, the bottle never gets refilled. We hate constantly having to buy plastic bottles, so we used to have to ask to refill our bottles at the end of the night - and they were always accommodating, but it would be nice if the water is refillable because we use it for everything, including brushing our teeth and cleaning our tooth brush with it

    Good location, easily able to walk to all the main parts of the island

    Stayed in May 2023

  • Reviewed: 14 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    breakfast take 30-40 minutes to get food as only two persons are in the kitchen. Dirty cups and plates at breakfast, overall hygiene could be on higher level

    very nice bungalows and swimming pool, peaceful place, ok location, good value for money, they have bikes to rent

    Stayed in April 2023

  • Reviewed: 12 May 2023

    9.0
    lovely accomodation in the perfect location
    • Leisure trip
    • People with friends
    • Two-Bedroom Pool View
    • Stayed 1 night
    • Submitted via mobile

    n/a

    lovely location right next to both the port and beach. there were plenty of towels provided and I loved the open roof In the shower

    Stayed in May 2023

  • Reviewed: 6 April 2023

    9.0
    wonderful stay, fab location, lovely people. worth a revisit.
    • Leisure trip
    • Family with young children
    • One-Bedroom with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    sort the coffee out!

    great location, fabulous pool, nice staff, lovely beds and room. plenty of mineral water in the rooms. we went snorkelling in the bay on the coral reef every day and swam with turtles. great food only 100m away on the beach. barefoot blondies near the port is a fabulous breakfast.

    Stayed in April 2023

  • Reviewed: 16 September 2022

    9.0
    great hotel close to a beautiful beach
    • Leisure trip
    • Couple
    • One-Bedroom with Pool View
    • Stayed 5 nights
    • Submitted via mobile

    - breakfast was not tasty (value for money is not right here) :-( - mosquito net would be great

    - nice room with open air shower - air conditioning - beautiful and clean pool - close to the beach - quiet

    Stayed in September 2022

  • Reviewed: 4 September 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Pool View
    • Stayed 1 night
    • Submitted via mobile

    nothing

    calm and relaxing ambience loved the pool breakfast was good and tasty room spacious

    Stayed in September 2022

  • Reviewed: 12 July 2025

    10
    Samata Village Resort in July
    • Leisure trip
    • Couple
    • Suite Pool View
    • Stayed 6 nights
    • Submitted via mobile

    There was absolutely nothing to complain about!

    The staff were extremely helpful and service was always with a smile. Samata is set back about 70m from the coast path so is very tranquil. It's a convenient location with only a short walk to all amenities and restaurants.

    Stayed in July 2025

  • Reviewed: 23 September 2024

    2.0
    Don’t waste your money or time here
    • Leisure trip
    • Family with young children
    • One-Bedroom with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    The staff is non-existent and not helpful at all. Apparently it is low season because we were the only guests at the hotel while the other hotels nearby seemed to be lively. The property needs extra lighting throughout and some major landscaping. There is a large gap between the bottom of the door for mosquitos to get into the room and if you don’t close the bathroom door, the mosquitos can get into the room as well. It would be nice for a net around the bed. In the breakfast area, there are also lots of mosquitos and it just makes it uncomfortable to eat. As i was checking out, i informed one of the staff about the blind wand not working to let light into the room. It didn’t bother me during my stay but i wanted to show it to them so they can fix for it the next guest. Instead he started to raise his voice about how i should have told the staff about the complaint instead of checking-out. As i tried to tell him it wasn’t a big deal, he continued to talk over me. It was incredibly rude. Honestly, this place has so much potential but it’s just a bit run down. The property looks a lot nicer in photos than the place itself. For the price you pay, i suggest just staying somewhere else.

    The room was spacious, lovely outdoor shower, location is close to the harbor within 10-15 minute walk and the breakfast is decent. Also, really good Wi-Fi!

    Stayed in September 2024

  • Reviewed: 12 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • One-Bedroom with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Staff did not really speak English. There was no bar and kitchen was closed a lot.

    The pool and location

    Stayed in August 2024

  • Reviewed: 17 August 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • One-Bedroom with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Staff was rude, unorganized, and unprofessional. Facilities were dirty at best.

    Barely anything. It was definitely not at par with the pictures displayed on Booking. Location is good and pool is fine - although not very clean

    Stayed in August 2024

  • Reviewed: 12 August 2024

    6.0
    Good value and great location but could do with a little TLC
    • Leisure trip
    • Couple
    • One-Bedroom with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    There was a reception area but often no staff around which meant we waited a while to check in and check out. The breakfast was very basic and the rooms were a little bit shabby for example we had stained towels, rusty toilet bin, really wonky tap and main door that was a struggle to close as one of the handles was really loose.

    Great location, close to beach and also main strip of restaurants. The pool area was nice and the beds in the room were really comfortable. Good value for the price you pay and when we checked in the staff were really helpful and gave us lots of tips about the island.

    Stayed in August 2024

  • Reviewed: 9 August 2024

    6.0
    Great location but can do better.
    • Leisure trip
    • People with friends
    • Suite Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Staff never available for check in, bike hire or general enquiries. Staff are lovely, just not around most of day, only 1 or 2 hours. As there is no staff, no way to manage late night pool parties. All rooms face the pool so don’t expect any sleep when guests drink and play ball games in the pool late at night.

    Rooms are nice and beautiful pool

    Stayed in August 2024

  • Reviewed: 5 February 2024

    5.0
    Inexpensive stay but inconvenient location and lacking hygiene
    • Leisure trip
    • Family with young children
    • One-Bedroom with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Dirty bed sheets, overall hygiene was lacking everywhere from the kitchen to the rooms and the pool, located off the Main Street/ Road connected by a dirt road, if it rains you will be walking in massive pools of mud and sewage to reach the main road. Giant spiders in the room due to open roof bathroom. Bugs in the bathroom. Saltwater running in showers. Felt like the team managing the property is really trying hard but don’t have enough manpower and resources.

    Not too far from the best snorkelling spots on the island. Inexpensive stay.

    Stayed in January 2024

  • Reviewed: 28 August 2023

    10
    Great place to spend few days in Gili Air and relax
    • Leisure trip
    • Couple
    • One-Bedroom with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Wi-Fi working intermittently. There were a bit of Mosquitos, especially in the garden and breakfast area, like most places on the island.

    Really liked the facilities. Large room, well equipped. Air conditioning functioning well Nice pool, well sized, quiet and with nice views of the garden Great breakfast, with several options and freshly made food. Staff super kind

    Stayed in August 2023

  • Reviewed: 17 August 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • One-Bedroom with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    The room, the bathroom, towels and bed linen dirty. Pool water wasn’t clean either, blurred water.

    Harry at the front desk / reception is TOP! He is super helpful and provided solutions to all our needs. Arranged for us anything we needed whiçe being in Gili Air: bike rentals, boat transfer, snorkeling tour …

    Stayed in August 2023

Showing 1 – 25

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