Reviews of Ruby Nusa Dua Bali

The apartment was fantastic (it's from a private host). It's a private residence in the hotel, but you can use all amenities of the hotel (but there is no/limited room service - just a towel change I think). The host/ owner was super friendly/ generous and also quickly replied in case of a question.

This is completely out of the control of the owner of the residence, which was great and deserves the top rating. However, we still would like to raise the following issues we experienced: unfortunately, the Novotel service was below par this year (we have stayed here several times before across the years). Examples: We could only get a key to the apartment on day 2 because the keying machine wasn't working (they let us into the room with a Masterkey - we had to request access every time we wanted to leave and get back to the room). Several times they ran out of towels at the pool in the afternoon (so you had to get your own or couldn't use the pool) and for the whole week, there was just 1 item of a whole list available at the beach bar. These things can happen of course, but not every day (and for a hotel that charges premium prices especially not). Service at the beach could also be improved in general. The rather disappointing service for the price class seems to reflected in the Novotel rating too (not the private residence one, the hotel one), which has a rating below 8 now and is lower than that from all adjacent hotels.

The location within the resort was great, really close to the pool and the restaurant. The room has 2 balconies overlooking the pool, it’s a beautiful view with lovely afternoon sun. 2 huge bedrooms and bathrooms and a large living room with a smart TV with Netflix etc. The air con was amazing and was zoned in the living room and bedrooms which was great.

inside the novotel complex so they have all the facilities which we can use. the appartment is clean. Good value for money.

Such a perfect way to end our holiday, this was a huge well equipped apartment. Great value for money in a self contained apartment nestled into the Novotel Nusa Dua. I didn’t know what to expect when we booked and was very pleasantly surprised.

Great pool for kids and close to beach

Shower didn't drain

As part of the Novotel complex, lot of good facilities

House keeping was once in 3 days. Did not know of that before hand.

Amazingly spacious and beautiful apartment

Nothing

It's an excellent property and value for money. Beautiful resort with private beach and shuttles. Kids club was fab. The residence is huge, if you're a family with kids this should be the place to chill. The pool was right opposite the residence and the restaurant and bar. Good housekeeping and room service. We would definitely stay here again.

Lots of space Access to all of the Novotel facilities Well maintained grounds of Novotel Pool was excellent

Quite close to restaurant so of an evening it was a little loud Bathrooms could use an upgrade

This place is a great option if you want space for a small family without the massive price tag. It's tucked within the Novotel resort with free shuttles to the beach and it has a nice big pool. We found a nice (and much cheaper) restaurant just a short 5 minute walk from the Novotel beach club, that's great for dinner on the beach (Yasa Segara Bengiat Restoran). Also if you head out the back entrance of the Novotel resort there is a coffee shop called Pause Cafe (part of Novotel) that does great coffee and pastries for breakfast. A short walk up the road from there is a supermarket also. Enjoy!

Spacious unit

From the room we can hear the party noise very loud probably from the swimming pool or elsewhere until 1 am, we can not rest properly.

It was absolutely amazing stay in this large and airy apartment! You can use all facilities of Novotel as swimming pool, table tennis, kids club and so on. Highly recommend!

Everything

Nothing

What a fantastic place, and affordable. Over looking the pool, it is a fabulous apartment, we travelled with our son, and he had his own bedroom. Cool water provided. Amazing value. Access to Novotels beach club. Great resort. Thankyou very much to the host. We will definitely be back 😊

Everything was perfect