Opiniones del Royal Kamuela Villas & Suites at Monkey Forest Ubud - Adult Only 5 estrellas

Dear Albert, Thank you very much for your wonderful feedback. We’re truly delighted to hear that you enjoyed your stay with us and found the atmosphere peaceful, our team attentive, and the pool to your liking. Making our guests feel at home is exactly what we strive for, and your kind words mean a great deal to us. We also appreciate your honest feedback regarding breakfast. While we take pride in the quality and presentation of our à la carte menu—ensuring every dish is freshly prepared and delivered with personalized service—we understand your preference for a buffet option. Your input is valuable, and we will certainly take it into consideration as we explore ways to further enhance our guest experience. We hope to have the pleasure of welcoming you back in the near future for another memorable stay in Ubud. Warm regards, Made Citrayasa Front Office Manager

Dear Albert, Thank you very much for your wonderful feedback. We’re truly delighted to hear that you enjoyed your stay with us and found the atmosphere peaceful, our team attentive, and the pool to your liking. Making our guests feel at h… Mostrar más

Dear Jorge, Thank you for taking the time to share your feedback on your recent stay at Royal Kamuela Villas & Suites Ubud. We’re delighted to hear you enjoyed our convenient location, satisfying breakfast, and comfortable rooms. Your kind words mean a great deal to us, and we’re glad to know we could make your stay in Ubud a pleasant one. We look forward to welcoming you back for another memorable experience in the near future. Warm regards, Made Citrayasa Front Office Manager

Dear Jorge, Thank you for taking the time to share your feedback on your recent stay at Royal Kamuela Villas & Suites Ubud. We’re delighted to hear you enjoyed our convenient location, satisfying breakfast, and comfortable rooms. You… Mostrar más

Dear Luis, Thank you very much for taking the time to share your experience of your recent stay with us. We’re delighted to hear that you enjoyed our prime location, the warm hospitality of our team, and the spacious comfort of your private pool villa. We also appreciate your constructive feedback regarding the condition of the air conditioning and refrigerator in your room. Please accept our sincere apologies for any inconvenience this may have caused. We have taken serious steps to refurbish these facilities and will continue to prioritize improvements to ensure a more restful experience for all our future guests. Your comments are invaluable in helping us maintain and elevate the quality of our services. We truly look forward to welcoming you back for an even better stay in the future. Warm regards, Made Citrayasa Front Office Manager

Dear Luis, Thank you very much for taking the time to share your experience of your recent stay with us. We’re delighted to hear that you enjoyed our prime location, the warm hospitality of our team, and the spacious comfort of your priv… Mostrar más

Dear Mr. Jose, Thank you for taking the time to share your feedback regarding your recent stay at Royal Kamuela Ubud. We are deeply sorry to hear about the unfortunate incident you experienced. Guest safety and security are our top priorities, and we understand how distressing this situation must have been for you. While we respect your decision not to file a police report, we want to assure you that we take such matters very seriously. We have conducted an internal investigation and reviewed our security protocols to ensure incidents like this are minimized in the future. Additionally, we are reinforcing our staff training programs and enhancing security measures for guest rooms by implementing video recording during housekeeping room cleaning processes. By filing a police report, we wish to ensure transparency in resolving this issue and resolve this matter effectively. We sent you an email encouraging you to proceed with the report, and we were ready to assist you throughout the process and involve legal authorities, however, our email went unanswered. We believe it is unfair to label our hotel as negative and unprofessional while refusing to file a police report, which is essential for thorough legal investigation. Thank you and best regards Yuni Astari Villa Manager

Dear Mr. Jose, Thank you for taking the time to share your feedback regarding your recent stay at Royal Kamuela Ubud. We are deeply sorry to hear about the unfortunate incident you experienced. Guest safety and security are our top priorit… Mostrar más

Dear Mario, Thank you for your feedback! We’re glad to hear you enjoyed your stay and appreciated our location and warm hospitality from the entire team. We value your suggestion regarding the breakfast menu. We offer an à la carte breakfast with a variety of main course options and will certainly consider your input for future improvements. We hope to welcome you back soon for another enjoyable experience! Warm regards, Made Citrayasa Front Office Manager

Dear Mario, Thank you for your feedback! We’re glad to hear you enjoyed your stay and appreciated our location and warm hospitality from the entire team. We value your suggestion regarding the breakfast menu. We offer an à la carte break… Mostrar más

Dear Ivan,  Thank you for your fantastic review! We’re delighted to hear that you had an unforgettable experience and enjoyed our facilities, location, and particularly our service. It’s wonderful to know that our team, especially the waitresses during your breakfast, made a positive impact on your stay. We apologize for the noise disturbance caused by other guests during dinner time. We take such concerns seriously and will ensure that our staff is more vigilant in managing the environment to respect all guests’ comfort and rest. Your feedback is invaluable and will help us improve. We hope to have the pleasure of welcoming you back for another exceptional stay. Warm regards, Made Citrayasa Front Office Manager 

Dear Ivan,  Thank you for your fantastic review! We’re delighted to hear that you had an unforgettable experience and enjoyed our facilities, location, and particularly our service. It’s wonderful to know that our team, especially the wait… Mostrar más

Dear Francisco, Thank you so much for your wonderful feedback! We are thrilled to hear that you had a perfect experience during your recent stay with us. It's fantastic to know that you found our staff friendly and our resort clean. We strive to create a welcoming and immaculate environment for all our guests, and your kind words validate our efforts. We truly appreciate your recommendation and look forward to welcoming you back for another flawless stay in the future. Warm regards, Made Citrayasa Front Office Manager

Dear Francisco, Thank you so much for your wonderful feedback! We are thrilled to hear that you had a perfect experience during your recent stay with us. It's fantastic to know that you found our staff friendly and our resort clean. … Mostrar más

Dear Joaquin Thank you for your recent stay at our hotel and for taking the time to share your experience with us. We are delighted to hear that you found our room cleanliness, hotel restaurant, and staff exceptional. Your kind words are truly appreciated. However, we sincerely apologize for the inconvenience you experienced regarding the duration of the duration of the spa service. This does not reflect our usual standards, and we regret any disappointment caused. Please rest assured that we have addressed this matter with our spa team to ensure it does not recur. We hope this isolated incident will not deter you from visiting us again in the future. We look forward to welcoming you back for a flawless experience. Warm regards, Made Citrayasa Front Office Manager

Dear Joaquin Thank you for your recent stay at our hotel and for taking the time to share your experience with us. We are delighted to hear that you found our room cleanliness, hotel restaurant, and staff exceptional. Your kind words are t… Mostrar más

Dear Antonio,  Thank you so much for your kind words! We're delighted to hear that you found tranquility during your experience with us. We look forward to welcoming you back for another exceptional experience stay Warm regards,  Made Citrayasa Front Office Manager 

Dear Antonio,  Thank you so much for your kind words! We're delighted to hear that you found tranquility during your experience with us. We look forward to welcoming you back for another exceptional experience stay Warm regards, … Mostrar más

Dear Christina, We highly appreciate your time to share your feedback on your recent stay with us. We are thrilled to know that you had a lovely time with us, and we take great pride in knowing the experiences offered exceeded your expectations and that the team's hospitality and caring captured your heart. Thank you very much for your feedback, and we have taken steps to address the areas highlighted that need improvement. As you may be aware, the hotel is located just next to Monkey Forest. It offers an unique experience where luxury meets nature, and unfortunately, we are sorry to hear that it disturbed a little bit of your experience. We do hope to have another opportunity to welcome you back on your next visit to Bali. Warm regards, Made Citrayasa Front Office Manager

Dear Christina, We highly appreciate your time to share your feedback on your recent stay with us. We are thrilled to know that you had a lovely time with us, and we take great pride in knowing the experiences offered exceeded your expect… Mostrar más

Dear Eva, Thank you very much for taking the time to share such a wonderful experience of your recent stay with us. It was a delight to know that you had a lovely time with us and that you enjoyed everything that Royal Kamuela has to offer, from the exceptional dining experience at our restaurant, Shrida Taste of Ubud, to the genuine warm hospitality service from the entire team, which made your stay truly memorable. We all look forward to welcoming you again for another memorable experience at Royal Kamuela Villas and Suites Ubud. Best regards, Made Citrayasa Front Office Manager

Dear Eva, Thank you very much for taking the time to share such a wonderful experience of your recent stay with us. It was a delight to know that you had a lovely time with us and that you enjoyed everything that Royal Kamuela has to offe… Mostrar más

Dear Alfredo, We highly appreciate your lovely review of your recent stay with us. It was a delight to know that you had a wonderful experience with us. We take great pride in knowing the experiences offered exceeded your expectations and that the team's hospitality and caring captured your heart throughout your stay, which made you always feel warmly welcomed and treated as a king. I’m thrilled to hear that you really enjoyed your dining experience at our restaurant, Shrida Taste of Ubud, and the great hotel facilities. Thank you very much for your constructive feedback on the area highlighted that need improvement. Once again, thank you very much for your valued accommodation, and we look forward to welcoming you back soon on your next visit to Bali at Royal Kamuela Villas and Suites Ubud. Best regards, Made Citrayasa Front Office Manager

Dear Alfredo, We highly appreciate your lovely review of your recent stay with us. It was a delight to know that you had a wonderful experience with us. We take great pride in knowing the experiences offered exceeded your expectations and… Mostrar más