Skip to main content
  1. Hotel reviews homepage
  2. Indonesia hotel reviews
  3. Jakarta Province hotel reviews
  4. Jakarta hotel reviews
  5. Reviews of Rivoli Hotel Jakarta

Reviews of Rivoli Hotel Jakarta 3 stars

Jl. Kramat Raya No. 41 Kelurahan Kramat, Kecamatan Senen, 10450 Jakarta, Indonesia

#369 of 549 hotels in Jakarta

Guests' Choice

Review score

Based on 54 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.0

  • Location

    7.5

  • Facilities

    6.4

  • Staff

    8.2

  • Value for money

    6.7

  • Free WiFi

    6.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 1 September 2025

    7.0
    I enjoyed my stay, and the staff was friendly.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Overall, the stay was pleasant, but I noticed that the water tap was a bit rusty. It would be great if this could be improved for better comfort.

    All good

    Stayed in July 2025

  • Reviewed: 9 December 2024

    5.0
    Passable
    • Business trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    I extremely love all the staff, they were really accommodating and helpful, i was already late for my flight and they helped us find a taxi on a short notice and gave the best advise, 5 stars on the staffs, all staff. I wish i had more cash to tip everyone but in serious note, i see potential for this hotel to be 4 stars however the hygiene for the hotel is really bad. My sheets and colleague had blood stains and the toilet smells when we first enter, the floor was full of dust but i did ask the manager to help figure out on what could be better but even though the staff cleaned and changed our sheets, there were still blood stains so they need to change the laundry they send to, also they really need to deep clean their rooms and toilet because there were molds and leakage in the toilet which was very unpleasant. Even their kettle wasnt clean. I was not comfortable staying because a 3 star hotel should atleast be comfortable and cozy to stay in. Nevertheless, all of the staff made my stay pleasant.

    Stayed in December 2024

  • Reviewed: 24 September 2024

    7.0
    Overall ok.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    the toilet not so cleans. hopefully have improvement on this area.

    overall all ok.

    Stayed in September 2024

  • Reviewed: 28 July 2024

    5.0
    Passable
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Please repair your aircond, water heater, water tap and change your carpet. It was nasty. However, the price is good.

    Please improve.

    Stayed in July 2024

  • Reviewed: 21 June 2023

    6.0
    Room everything required except no very clean
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Good property could be really great except room cleaning not up to the standard to make this hotel great

    Location

    Stayed in June 2023

  • Reviewed: 11 April 2023

    7.0
    Price value only for the location, no more.
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There's no body will assist your luggage upon the check in, only one reception stand by in the lobby, room quite enough for standard size, but cleanliness and maintenence should be improve, starting from the corridor was dirty, even I was found hair on the bed and floor is dirty, also mold smell on the bathroom, and the other thing, I was requesting breakfast during the check in, reception said their staff will be deliver your breakfast into your room, but nobody was delivering my breakfast, overall this hotel rate will be match just for the location, but their service should be improve

    Great location, friendly staff, and quick check in process

    Stayed in April 2023

  • Reviewed: 25 February 2023

    5.0
    Passable
    • Business trip
    • People with friends
    • Superior Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Room 306 is lousy. Room floor is old and need to be replaced. Sink cabinet in bathroom needs to be repaired Plenty of small cochcroaches in the room. Curtain needs to be repaired. Towel doesn't soak up water well. Kettle and bathroom taps are dirty. Need to clean with the right chemical / cleanser. Road from maingate to lobby is lousy, not properly tarred. Small stones everywhere. Smoky despite sign that says No Smoking on this floor.

    Location near to office. Price is good. Staff is friendly.

    Stayed in February 2023

  • Reviewed: 19 January 2023

    5.0
    Passable
    • Business trip
    • Couple
    • Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The water inside bathroom so smelly like junk and not clean to have a bath... Air Condition also not well maintain.

    Stayed in January 2023

  • Reviewed: 27 July 2025

    3.0
    overall the hotel looks old and need to be re fresh.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the room need to be re fresh. the floor is nasty. AC rails are dirty, bath room seal are black spot look nasty. when we check in the bed sheet were dirty, many hair from previous guests.

    nothing special, staff are polite. Corridor are wide.

    Stayed in July 2025

  • Reviewed: 15 March 2025

    10
    WORTH FOR PAYING MONEY
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything are good

    The Staff are good & The room are nice and beautiful

    Stayed in February 2025

  • Reviewed: 16 February 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff very friendly and the bed was good

    Stayed in February 2025

  • Reviewed: 10 February 2025

    8.0
    Very good place for its price and it is front of the bus station
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 8 nights
    • Submitted via mobile

    There was no hand soap in bathroom

    The staff is very friendly

    Stayed in February 2025

  • Reviewed: 15 December 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Service, breakfast

    Stayed in December 2024

  • Reviewed: 10 November 2024

    1.0
    Very bad
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There are cockroaches, the cleanliness is poor, the furniture is very bad, and the sheets and pillows are dirty.

    There are cockroaches, the cleanliness is poor, the furniture is very bad, and the sheets and pillows are dirty.

    Stayed in November 2024

  • Reviewed: 7 October 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    The room in the shower area was not clean. the bed sheets were dirty, there was also a hair on the bed . I even found two cockroachs in the room.

    Not clean

    Stayed in October 2024

  • Reviewed: 24 March 2024

    4.0
    I would never stay there again.
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    1. The Towel hasn’t absorb any kind of liquid 2. Cockroaches were found in the bathroom 3. I requested a hairdryer, bath mat, and iron until i checked out it wasn’t delivered. I requested 2 times. 4. There’s no frige 5. The food was bad. The milk on the cereal stand tasted like water. 6. The water from the shower and toilet stinks. 7. You cannot borrow any utensils, bowls, or plates after the restaurant closed.

    The price and the location were good

    Stayed in March 2024

  • Reviewed: 15 January 2024

    4.0
    Need improvement on room condition
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I'm pretty disappointed by the room condition. It was dirty especially the toilet,, dust everywhere, the wall is moldy, pillowcase was torn and AC doesn't work properly so the room was super hot.

    The staff was nice and friendly. Location is good, easy to get around and finding food around the hotel also pretty easy.

    Stayed in January 2024

  • Reviewed: 10 December 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Toilet is very dirty and mouldy, need a fresh bed sheet and blanket. Need to clean more everything when the customers check out. Just need to refresh with the room and toilet.

    Stayed in December 2023

  • Reviewed: 27 November 2023

    1.0
    POOR
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    i dont even like the property at all . the staff were very bad . i asked for a room cleaning but they just ignored . i paid for 2 days . i checked in earlier in the morning .

    i dont even like the property at all . the staff were very bad .

    Stayed in November 2023

  • Reviewed: 19 November 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Honestly Bathroom bad and when you shower water stays. Bedroom smells

    Staff

    Stayed in October 2023

  • Reviewed: 21 September 2023

    1.0
    The description and photos on Booking must not be believed!
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 2 nights

    This is a typical example of a hotel run by an owner who takes whatever money he can from it and NEVER reinvests in the upkeep or the staff. I estimate it was built around 1974 and it hasn't been maintained since it was built. The fixtures and fittings were tired and decades of grime were apparent everywhere. Furthermore, I was told the owner rarely visits, does not respond to direct contact (I tried) and leaves his under skilled staff to deal with the complaints, which they cannot as they don't hold the purse strings. Wasted breath trying.

    Absolutely nothing!

    Stayed in September 2023

  • Reviewed: 9 September 2023

    8.0
    I love the hotel, good place. With good price!
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    There is no shortcut to the convenient store behind the hotel hahaahah

    The position. Located by the road side. The bus stop is just right in front of the hotel. The train station is 5 minutes away (by car). Many food stalls by the roadside to choose from. Spacious family room. Friendly staffs.

    Stayed in September 2023

  • Reviewed: 27 August 2023

    9.0
    worth for the money.
    • Business trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    The WIFI was bad, the signal was only at the lobby. Spoken English was poor.

    The hotel was in its building and ground. Very quiet surroundings. Good security, and responsive staff. Very clean place.

    Stayed in July 2023

  • Reviewed: 16 July 2023

    4.0
    Very cheap hotel, maybe good for one night but not more.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was awful. There was toast, expired butter, slime-like jam, „fresh milk“ which was really just water with milk powder. And then they had 3 big pots with plain rice, one with old tasting fried chicken and one pot with some lettuce soup. That was it. The bathroom wasn’t clean at all. The „high speed WiFi“ disconnected by itself all the time and we had to wait until we could connect again. The bedsheets had holes in it and were unclean. There was supposed to be a spa area but there just wasn’t. The gym was a really small room with two broken weight machines and a treadmill, nothing more.

    The price was good but that’s all

    Stayed in July 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!