Reviews of Hanaka Riverside Ubud
Jalan Raya Andong, 80571 Ubud, Indonesia

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified review- the friendliest staff - the pool - free drinking water - walkable distance to city center & supermarkets
- like some other reviews have mentioned at ight the way to the hotel is pitch black and there are street dogs barking at you. This can be quite scary especially if you are alone. However the hotel offers to pick you up on the main street to help with the dogs so it’s all good :)
thankyou so much for your feedback 🙏😇
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewSecluded oasis 2km walk/taxi/motorbike from town. Lovely to return to and enjoy the beautiful pool after busy (but delightful) Ubud. Comfortable beds, powerful hot shower, strong AC. And finally wonderful team looking after us who couldn’t do enough to help and make us welcome, feel at home - thank you 🙏
Nothing!
thankyou so much for your feedback 🙏😇
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe rooms were clean and staff were great
A little far from the main centre but very nice quiet location
thankyou so much for your feedback 🙏😇
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThank you for providing an overall excellent service! All the staff was super friendly, helpful and welcoming. Whatever you need, they are happy to help and right at hand! The communication was super easy via WhatsApp and the facilities are beautifully maintained and in a peaceful and relaxing setting.
The walk back to hotel at the narrow side street is safe, but can be a little intimidating for a solo female at night. better come home with a scooter taxi, they will bring you right to the gate.
thankyou so much for your feedback😇🙏
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewWe had an amazing stay here. Thanks to Dewa & all the staff! Cafe & restaurants within walking distance & only a short ride into ubud centre. The place was really clean & had a lovely pool. Would highly recommend!
thankyou so much for your feedback 🙏😇
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewThe place is amazing, it's like a piece of heaven. I don't regret putting my money in it. If you are looking for comfort, I advise you. The staff is good, the people are kind, the manager is great, and the hotel's ideas are out of the box. Also, everything in the room is very developed, modern, civilized, very clean, and beautiful. I want to return to this place on every vacation. I fell in love with the place.
No thing
thankyou so much for your feedback😇🙏
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThe service was great, the view is amazing and it is a very relaxing place.
//
thankyou so much for your feedback🙏😇
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewFriendly and welcoming staff. Great outdoor space, a clean pool with a nice view. The bedroom had a refrigerator and A/C.
The cleanliness was not great. Bedsheets and towels were changed on a daily basis, but almost always contained stains. The bathroom was small and inconvenient, as the shower made the entire floor wet (which stayed wet for hours) and thus also caused mold.
thankyou so much for your feedback🙏😇
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewEverything was great in this homestay, staff was very nice and helpful, took time to chat about our visits everyday and give us recommandations. The view was beautiful, and you could hear the water and birds from the river from the balcony. The swiming pool very clean, and a pleasure to dive into after a long day. Gordon was the cutest dog. AC week-end well, hot water as well Location was great, about a 30 min walk, 10min drive from Ubud center, but far from the busy streets.
Stray dogs on the road before the entrance were a bit scary but never a problem, they were not agressive nor coming to close to us. Balcony is private but there is no limit with the rest of the hotel floor which is surprising but not disturbing the quietness of the room
thankyou so much for your feedback 🙏😇
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewI had a perfect stay at Hanaka Riverside in Ubud! The place is peaceful and beautiful, with a wide pool where you can actually swim — not just get refreshed in the hot day 😂. And everything is spotless clean. The traditional breakfast was delicious in the morning. A special thank you to Gusde, who was always helpful, kind, and made the stay even better. Highly recommend this place if you’re looking for a relaxing time in Ubud!
thankyou so much for your feedback 🙏😇
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewWhat a dream! I absolutely loved my stay at Hanaka Riverside Ubud. The canopy of jungle on the other side of the river was stunning, and the perfect, relaxing backdrop from room or pool. I upgraded to Room 2, on the upper level, as it had it's own private balcony (with desk, coffee table and chairs), ideal for a spot of morning yoga, and received lots of natural light from the additional windows! The communal kitchen (with free drinking water!) and dining area offers a unique and special touch, giving guests additional spaces from which to enjoy the view and magical ambience. The pool and gazebo were also gorgeous and inviting!
As other reviewers have mentioned, larger people, or people with mobility issues might struggle with the smaller bathroom, however I would emphasise that it was clean and well equipped, with lovely hot water. The trade off for the serenity, is a 5-10min scooter to down town Ubud, but Grabs/Gojeks are very cheap and convenient for trips in and out, so don't consider this a significant 'con' - but worth keeping on your radar :)
thankyou so much for your feedback 🙏😇
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewA little sanctuary quiet. The staff were very helpful walking us past the street dogs and came out to meet us on our return home to walk us past the dogs.
Thankyou so much for your feedback🙏😇
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewWe loved the atmosphere of the property, in the heart of the jungle💕 also the pool area and the garden was really nice and the staff was always really kind to us! It totally meets our expectations.
Only the location was a bit strange, it was hard to find for the first time and had to walk in the dark at night in small streets to reach it.
thankyou so much for your feedback 🙏😇
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewthankyou for your feedback 🙏😇
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewThe staff are so friendly and welcoming made our stay really nice, helped us with our luggage too. Room was perfect and very clean the maid does a great job. It's on a quiet street so very peaceful, pool was beautiful too. Bike rental was great too no issues. Would definitely stay again when we are back in ubud!
Some reviews do mention stray dogs in a nearby property, the dogs are fine to walk past they just bark but if you are unsure/uncomfortable the staff will help you enter/exit, so no real issue at all!
thankyou so much for your feedback 🙏😇
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewMy stay here was lovely! The staff were so friendly and helpful. They cleaned my room every day and were really kind. I would 100% recommend. The location is really handy, because you can get into central Ubud easily or the other direction to the rice fields. I came here as a solo traveller and felt very safe.
thankyou so much for your feedback 🙏😇
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewBeautiful property. Very clean and well kept. Staff were wonderful
Great for me. About a mile to central Ubud. Away from noise. Set back away from road. All pluses for me, but maybe not for some. Staircase stairs are higher than most. Could be challenging for older or impaired people
thankyou so much for your feedback 🙏😇
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewThe staff were incredible, extremely responsible and helpful with everything we needed. Even when the dogs outside made us nervous the staff came out to help us. Thank you Dewa for all your help! They had scooters available to rent at the property and do the proper checks I.e you driving license and make sure you take photos of the wcooter before you head off with it. The facilities were perfect for us, swimming pool was amazing and the view great too. Room was cleaned everyday.
The property was a little difficult to find as it’s off of the main road down an alley, but once you know where it is there isn’t a problem. The staff came out to great us and help with the bags.
thankyou so much for your feedback 🙏😇
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewThe most wonderful отель🙏🏻 A place you don't want to leave🥹 The most caring, the best, the most wonderful staff ✨ 🩷 A place of love and wonderful energy🩷
thankyou so much for your feedback 🙏😇
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewHanaka Riverside Ubud is fabulous! The host Dewa responds very quickly and is very accommodating to any requests. The rooms are beautiful, just as the picture shows. It is extremely clean & modern with Balinese decor. And I could not have asked for a better location. The entire staff here is so kind and welcoming & happy to help. The area is safe and secure. It is such a wonderful place, I decided to extend my stay here. I highly recommend.
I wish I could stay longer😆.
Thank you so much for your feedback 😇 🙏
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewGreat place,magnificent view,really clean !Nice staff
Thank you so much for your feedback 🙏🙏