Cleaning standards are not up to the mark.

Staff members are very helpful

Stayed in December 2024

The pool did not look good at all. In fact it was completely deserted.

Decent 4 star property for a couple of nights.

Stayed in October 2024

Not much soundproof. The noodle station server need more train of how to make noodle al dente (during my stay they were soggy) Each room should have 2 keycards as a minimum International hotel standard and no need deposit (actually this is first time I experienced that I had to put deposit to add the 2nd keycard).

Room is good but maybe not really soundproof. Breakfast is inconsistent with the taste but variation is good. Pool looks ok I did not have chance to have a swim unfortunately so can't rate it. Location though is really good, plenty food and shops around. Krishna shop only across the road and plenty well known nice restaurant also close by.

Stayed in June 2024

None

Cleanliness, comfort, and location

Stayed in May 2024

Breakfast was too costly

Gym, pool , water dispenser, room

Stayed in May 2024

Staff did not understand English....was difficult to communicate...some of the services were not working...no good tv facility.

Location

Stayed in March 2024

Small washroom Water clogging in wash basin

Location

Stayed in July 2023

Dirty dirty

nothing too much dirty

Stayed in July 2023

Old furniture

price

Stayed in June 2023

The noise! Housekeeping seems to start very early and there was a lot of noise in the corridors. Which was a little disruptive when trying to get over jetlag!

The staff were just incredible! Aya especially - wow that girl is special. I felt like the staff made you feel like part of their family and they would do anything for you.

Stayed in June 2023

a little bit old, can see abit of the worn out shower facilities but still good enough and great price point

close to all shops and convenient

Stayed in June 2023

Very noisy hotel that takes in school trips, WiFi was a little bit slow. Breakfast was really expensive.Room was smaller than expected, especially the bathroom. You need to close the bathroom door in order to get into the shower, very squished

Nice rooftop pool, great location with good food choices about the area. Hotel rooms were clean.

Stayed in May 2023

1. Free drinking water was not delicious so we went and bought water from outside. 2. Tap water for shower n mouth wash was hard water and was a big disappointment as every morning after brushing, I had to use rinse as my mouth had a bad taste of water. 3. Noisy as you could here people's chatter outside most of the time walking pass by your room here not very private. 4. Level 1 pool more like a pond and never seen anyone using that as looked bit rundown. Because of the hard water, I will not prefer to stay here again. Rest issues are manageable.

Room, Location, Facilities, Gym, Staff so good for a hotel. Staff service was quick.

Stayed in April 2023

The 500,000 idr deal very confusing. Confirmation said in 6th out 7th then on arrival find out an extra 200,000 idr if more than 8 hours. Very confusing.

Air con tv cable pool parking and central location.

Stayed in March 2023

a bit dated, needs to update the toilet and shower.

good location and big gym.

Stayed in February 2023

None

Location is accessible to transport ad it is in theain busy street. Friendly and helpful staff Value for money

Stayed in December 2022

They wouldn’t even resolve a partial refund request. Directed me to booking.com and then booking.com told me to go to Ramada and then Ramada told me to go to booking.com

It was good. The shower was a bit dirty. Fridge didn’t work at first.

Stayed in August 2025

The air conditioning broke at 2am and was leaking water all over the floor and into our luggage. Was woken up multiple times from 10pm-5am from loud noise and talking in the corridor. Initially booked in for the Gym and pool however it was closed while we stayed and there was no prior notice that that would be the case.

The rooftop pool was nice and the lobby of the hotel is also very nice and clean.

Stayed in August 2025

This hotel was genuinely awful! No way is it 4*! The rooms were dirty, with broken floor tiles, mould and multiple cracked and broken surfaces. The bathroom didn’t look like it had been cleaned at all. The bed sheets were dirty. There was no space in the room at all to even open up a suitcase- it was tiny! The location is on the busiest road ever- it takes at least 5-10 minute's of stand still traffic just to get out of the hotel. The room was SO noisy.

Very little other than friendly staff.

Stayed in August 2025

Location is accessible to many tourist places, staff services & facilities are good.

Stayed in August 2025

Place

Stayed in July 2025

The rooms were clean but it looks to have some water damage and also they said they had a spa but it wasn't open it was closed for maintenance why didn't they put that on the site and also they need to be clearer on villa's/rooms is it a room or villa? And for the price I dont really think it was worth it

The pool was great and so was the staff food was good aswell

Stayed in July 2025

The staff are friendly and accommodating. The area is not so busy, peefect for relaxation

Stayed in June 2025

Nothing to be disliked

Nice place

Stayed in March 2025

The pool was dirty and unusable both the roof top and level 1, the bar was closed. The construction ment the breakfast area was moved, location was awful. Our air con leaked on the floor. The staff were lovely and kind. The rooms are run down, the gym floor was completely uneven and dangerous, only 1 aircon worked and with the heat, it was difficult to use. Unfortunately it is outdated.

The staff

Stayed in February 2025