Reviews of Surawan Bisma Ubud 3 stars
Jalan Bisma, 80571 Ubud, Indonesia

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewPeople amazing. Breakfast great. Grounds beautiful.
Bathroom could be a little better ventilated
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLoved the host , he was lovely remembered all our names greeting us every time we saw him. The breakfast was great more coffee if we wanted, the location was just amazing
Not much at all
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLocation, staff, excellent breakfast
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewBreakfast great,fresh,simple . Location peaceful yet walking distance to lots of shops,restaurants, things to do. Staff helpful and very friendly. Very clean. Would stay again.
No complaints very affordable with top class staff and cleanliness.
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewThe location is fabulous - easy walking distance to everywhere I wanted to go around central Ubud - and because it is back off the road it is very quiet and peaceful. Staff were all friendly and helpful. Everyone supported my efforts at speaking Bahasa Indonesian 🤣
Nothing, it was all great.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewSpotless, beautiful staff and super relaxing
Nothing
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewSmall and friendly, off the beaten track.
Difficult to find if arriving late in the dark.
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewIt was in the city centre. The staff were helpful and friendly. Very close to a super little coffee shop and a gorgeous hidden gem warung.
Bathrooms were very clean but old and could be updated and this would make this hotel so much more comfortable.
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewGood breakfast, hot water although it wasnt a good showerhead, good ac, big bed but on the harder side, soap and fridge. Good breakfast
Shower head could be better
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewStaff was really friendly and kind.
Sometimes bugs in the bed
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewThe team were brilliant, the swimming pool was relaxing. The location was beautiful with rice paddies on the way, but close to the centre. The room was a good size and had enough storage options. Breakfast was fantastic with a choice of tea or coffee, eggs or pancakes and a plate of fresh fruit.
As my room faced reception it didn't feel very private and every night there would be people booking in between 12 and 1 am. I asked if I could change my room and then extend my stay but was informed that everything was full, however someone booked in later that afternoon to a more quiet room and at 1.30 am someone again woke me when booking in. Also the bathroom didn't smell very fresh, it looked clean and was OK if the window was kept open. I would come again if I could stay in a room near the swimming pool or on the first floor as the rest was perfect.
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewGreat spot, comfy room, super friendly and helpful staff — honestly, everything was just right. You can't beat the value for money. We'll definitely be back!
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewGreat location down a quiet lane in central Ubud. Well maintained pool and good breakfast. The staff were very friendly and welcoming and the breakfast was lovely.
Free beer? No everything was great.
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewVery peaceful location a short walk from a great location in the town. The staff so friendly and helpful for booking activities through the reception desk
Nothing to fault, we really enjoyed our stay
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewexcellent location, lovely helpful staff.
nothing
Reviewed: 16 June 2025 · Stayed in May 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewLovely little guest house tucked away in a quiet location. Very welcoming staff made our stay a real pleasure with old school Balinese hospitality. Pool was great after a long day navigating the chaos of Ubud. Breakfast was good too.
Nothing.
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewSuper centrally located and beautiful property
Nothing
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewAmazing and friendly staff, very good breakfast very clean and quiete. In the centre of Ubud, all the main streets are walking distance.
Reviewed: 6 June 2025 · Stayed in June 2025
Verified review