Opiniones del Puri Saraswati Dijiwa Ubud 4 estrellas

Dear Mr. Alberto, Thank you so much for your thoughtful review and for highlighting what made your stay special! We're absolutely delighted that you experienced the closeness and friendliness of our staff - they truly are the heart of our hospitality. And isn't breakfast with a view of the Water Palace (Pura Saraswati) simply magical? There's something so enchanting about starting your day overlooking this beautiful sacred site that makes the experience truly unforgettable. We sincerely apologize for the inconvenience with the entrance area during your stay. The motorcycle parking situation and construction work certainly don't reflect the serene experience we strive to provide from the moment you arrive. We're actively working with local authorities to improve the entrance accessibility and manage the parking situation more effectively. We understand how these practical concerns can impact your overall impression, and we're committed to addressing them while maintaining our unique location in Ubud's cultural heart. Despite these challenges, we're so grateful that you still found joy in our warm hospitality and the magical breakfast experience by the Water Palace. These are the moments that truly matter to us. Thank you for your understanding and for sharing both the highlights and areas for improvement! Warm regards, I Wayan sudiarta Resort Manager Puri Saraswati Dijiwa Ubud

Dear Mr. Alberto, Thank you so much for your thoughtful review and for highlighting what made your stay special! We're absolutely delighted that you experienced the closeness and friendliness of our staff - they truly are the heart of … Mostrar más

Dear Mr/s Judith, Thank you so much for your heartwarming review! It means the world to us to know that you felt truly cared for during your stay. Providing lovely, attentive service to each and every guest is at the heart of what we do, and your kind words will absolutely make our entire team's day. We believe that genuine hospitality and personal attention are what create truly memorable experiences. We would be delighted to welcome you back anytime to continue providing you with the warm, attentive service you deserve. Thank you for choosing us and for taking the time to share such wonderful feedback! Warm regards, I Wayan Sudiarta Resort Manager Puri Saraswati Dijiwa Ubud

Dear Mr/s Judith, Thank you so much for your heartwarming review! It means the world to us to know that you felt truly cared for during your stay. Providing lovely, attentive service to each and every guest is at the heart of what we d… Mostrar más

Dear Mr Javiera, Thank you so much for your fantastic review! We're absolutely delighted to hear you appreciated our unique location next to the Water Temple and that you enjoyed dining at our restaurant, which truly feels like part of the temple experience. It's wonderful to know you found our staff very friendly and detail-oriented, and that you experienced our very good cleanliness. We're especially pleased that despite our very central Ubud location, you found your room quiet and silent. That's exactly the tranquility we aim to provide! We hope to have the pleasure of welcoming you back on your next visit to Ubud. Warm regards, I Wayan Sudiarta Resort Manager Puri Saraswati Dijiwa

Dear Mr Javiera, Thank you so much for your fantastic review! We're absolutely delighted to hear you appreciated our unique location next to the Water Temple and that you enjoyed dining at our restaurant, which truly feels like part o… Mostrar más

Dear Stella, Thank you so much for your kind feedback! We're delighted to hear that you enjoyed our central location, attentive staff, delicious food, and the unique experience of dining with nightly Balinese performances at Café Lotus. Indeed, our entrance area is currently under renovation, and we truly appreciate your patience and understanding as we work to improve our facilities for an even better guest experience. We hope to welcome you back soon. Best regards, Puri Saraswati Dijiwa Ubud.

Dear Stella, Thank you so much for your kind feedback! We're delighted to hear that you enjoyed our central location, attentive staff, delicious food, and the unique experience of dining with nightly Balinese performances at Café Lotu… Mostrar más

Dear gusnavrete, Thank you for taking the time to share your feedback with us. We're so pleased to hear that you enjoyed our central location in the heart of Ubud — it’s certainly a great spot to explore, shop, and take in the vibrant local atmosphere. We truly appreciate your kind words about our service and overall quality. Your comment about pricing is also noted — while Bali has become a bit more expensive in recent years, we’re glad you felt the value matched the experience we aim to provide. We hope to welcome you back again on your next visit to Ubud! Warm regards, Puri Saraswati Dijiwa Ubud

Dear gusnavrete, Thank you for taking the time to share your feedback with us. We're so pleased to hear that you enjoyed our central location in the heart of Ubud — it’s certainly a great spot to explore, shop, and take in the vibrant … Mostrar más

Dear MARIA CONCEPCION, Thank you for your kind words! We're thrilled to hear that you enjoyed everything about your stay. Your satisfaction means the world to us, and we hope to welcome you back for another wonderful experience in the future! Best regards, Puri Saraswati Djiwa Team

Dear MARIA CONCEPCION, Thank you for your kind words! We're thrilled to hear that you enjoyed everything about your stay. Your satisfaction means the world to us, and we hope to welcome you back for another wonderful experience in the … Mostrar más

Dear Eduardo, Thank you for your wonderful feedback! We're delighted that you enjoyed our unbeatable location and incredible room. It’s great to hear that you appreciated the experience of staying in the heart of Ubud. We apologize for any inconvenience caused by the access repairs and appreciate your understanding. We’re glad that everything inside met your expectations, and we hope to welcome you back for another fantastic stay! Best regards, Puri Saraswati Dijiwa Ubud.

Dear Eduardo, Thank you for your wonderful feedback! We're delighted that you enjoyed our unbeatable location and incredible room. It’s great to hear that you appreciated the experience of staying in the heart of Ubud. We apologize fo… Mostrar más

Dear Esperanza, Thank you for sharing your experience! We're delighted to know you appreciated our central yet peaceful location, the friendly service of our staff, and the serene breakfast at Lotus Café overlooking the Saraswati Temple. We apologize for the issue with the hot water but are glad it didn’t impact your overall enjoyment of your stay. Your feedback helps us improve, and we hope to welcome you back soon for an even better experience. Warm regards, Puri Saraswati Dijiwa Ubud

Dear Esperanza, Thank you for sharing your experience! We're delighted to know you appreciated our central yet peaceful location, the friendly service of our staff, and the serene breakfast at Lotus Café overlooking the Saraswati Templ… Mostrar más

Dear Diego, Thank you for sharing your feedback with us. We're glad to hear that our team was able to assist you with a room change and ensure you had a more comfortable stay. Providing excellent service and making sure our guests feel at home is always our priority. We appreciate your understanding, and we hope to welcome you back for an even better experience in the future. If there's anything specific we can do to make your next stay more enjoyable, please don't hesitate to let us know. Warm regards, Puri Saraswati Dijiwa Team

Dear Diego, Thank you for sharing your feedback with us. We're glad to hear that our team was able to assist you with a room change and ensure you had a more comfortable stay. Providing excellent service and making sure our guests feel… Mostrar más

Dear Jorge, Thank you for taking the time to share your feedback with us. We appreciate your honesty, as it helps us identify areas where we can improve. We sincerely apologize for the inconvenience you experienced with the bathroom odors and the condition of the liquid soaps. Rest assured, we are addressing these issues promptly to ensure they do not affect future guests. Your comments regarding the need for more regular checks of the plumbing and soap replacements have been noted and will be acted upon. Regarding the construction and entrance, we apologize for any disruption this may have caused. Ensuring clear and easy access for our guests is indeed a priority, and we will work on improving this even during ongoing work. We also regret any confusion surrounding the breakfast policies. We understand that this situation was frustrating, and we will review our communication to ensure all guests are fully informed about our policies to avoid such misunderstandings in the future. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a much-improved experience. Warm regards, Puri Saraswati Dijiwa Team

Dear Jorge, Thank you for taking the time to share your feedback with us. We appreciate your honesty, as it helps us identify areas where we can improve. We sincerely apologize for the inconvenience you experienced with the bathroom odors… Mostrar más

Dear Almudena, Thank you for taking the time to share your feedback with us. We appreciate your compliments on our central location and understand your concerns regarding the mosquito situation. We sincerely apologize for the inconvenience you experienced due to the lack of proper mosquito nets and the issue with the door. Your comfort is our priority, and we regret that this aspect of your stay fell short of expectations. Please rest assured that we are addressing these concerns by ensuring our doors are properly adjusted and exploring additional measures to keep mosquitoes at bay. Your feedback is invaluable in helping us improve, and we hope you will consider giving us another chance in the future. We would love the opportunity to provide you with a more comfortable and enjoyable stay. Warm regards, Puri Saraswati Dijiwa Team

Dear Almudena, Thank you for taking the time to share your feedback with us. We appreciate your compliments on our central location and understand your concerns regarding the mosquito situation. We sincerely apologize for the inconvenienc… Mostrar más

Dear Maria, Thank you for your thoughtful review! We’re delighted to hear that you enjoyed the central location of our property and found it convenient for exploring Ubud without the stress of traffic. We’re glad you appreciated the beauty of the bungalows and gardens, as well as the diverse and plentiful options at the Lotus restaurant. It’s wonderful to know that the breakfast offerings and the view of the temple and pond added to your experience. We apologize for the inconvenience caused by the construction noise and the impact it had on your pool relaxation. Your feedback is invaluable, and we are working hard to complete the renovations as quickly as possible to enhance our facilities. Thank you for your kind words about our friendly and smiling staff. We hope to welcome you back soon and provide you with a completely enjoyable stay. Warm regards, Puri Saraswati DijiwaTeam

Dear Maria, Thank you for your thoughtful review! We’re delighted to hear that you enjoyed the central location of our property and found it convenient for exploring Ubud without the stress of traffic. We’re glad you appreciated the beaut… Mostrar más

Dear Rosana, Thank you for taking the time to share your feedback with us. We're glad to hear that you appreciated our central location and found it convenient for your travels. We sincerely apologize for any inconvenience caused by the ongoing construction work. We understand how important it is to be informed about such activities in advance, and we regret that this information was not communicated to you prior to your stay. We are actively working to improve our communication regarding such matters to ensure our guests are well-informed. Regarding the issue with room cleaning, we are sorry for the oversight. Our housekeeping team is trained to respect the "Do Not Disturb" signs, and we will address this matter to prevent future occurrences. Your privacy and comfort are our top priorities, and we will take the necessary steps to ensure our standards are upheld. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a seamless and enjoyable stay. Best regards, Puri Saraswati Dijiwa Ubud

Dear Rosana, Thank you for taking the time to share your feedback with us. We're glad to hear that you appreciated our central location and found it convenient for your travels. We sincerely apologize for any inconvenience caused by t… Mostrar más

Dear Moreh , Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated our excellent location and had generally positive experiences during your stay. However, we sincerely apologize for the inconvenience you encountered. We regret that you were given a room different from the one you booked and that the restaurant service was slow on one occasion. We understand how frustrating this must have been and will work on improving our room assignment process and restaurant efficiency to prevent such issues in the future. We are also sorry to hear that the ongoing construction and presence of cats affected your stay. We strive to create a comfortable environment for all our guests, and your feedback will help us address these concerns. Thank you again for your review. We hope to have the opportunity to welcome you back and provide you with a more seamless and enjoyable experience. Best regards, Puri Saraswati Dijiwa Ubud

Dear Moreh , Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated our excellent location and had generally positive experiences during your stay. However, we sincerely apologize for the inconven… Mostrar más

Dear [Guest's Name], Thank you for taking the time to share your detailed feedback. We're delighted to hear that you found our staff attentive and helpful, and that you enjoyed the complimentary massage and our central location. It's wonderful that you appreciated the views from the Lotus Cafe during breakfast. We apologize for the inconvenience caused by the remodeling noise and the mosquitoes in your room. Your comfort is important to us, and we understand how these issues affected your stay. Please know that we are actively working to address these concerns. We will look into improving the door seals and implementing additional measures to minimize the presence of mosquitoes. We value your feedback and hope to have the opportunity to welcome you back in the future for a more seamless experience. Best regards, I Wayan Sudiarta Resort Manager Puri Saraswati Dijiwa Ubud

Dear [Guest's Name], Thank you for taking the time to share your detailed feedback. We're delighted to hear that you found our staff attentive and helpful, and that you enjoyed the complimentary massage and our central location. It… Mostrar más

Dear Mr/s Amparo Thank you for your feedback. We're delighted to hear that you enjoyed our location, hotel complex, and breakfast offerings. We also appreciate your comments regarding the rooms. We are continuously working to improve our facilities, and your input is invaluable in helping us prioritize future renovations. We hope to have the opportunity to welcome you back and provide you with an even better experience. Best regards, I Wayan Sudiarta Resort Manager Puri Saraswati Dijiwa Ubud

Dear Mr/s Amparo Thank you for your feedback. We're delighted to hear that you enjoyed our location, hotel complex, and breakfast offerings. We also appreciate your comments regarding the rooms. We are continuously working to impro… Mostrar más

Dear Mr David, Certainly! Here’s a response to the review: Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our excellent location and found our place to be a restful retreat from the hustle and bustle of the city. We apologize for the inconvenience you experienced with the beds. We understand how important a comfortable night's sleep is and will be reviewing our bedding options to ensure all our guests have a pleasant stay. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Best regards, I Wayan Sudiarta Resort Manager Puri Saraswati Dijiwa Ubud

Dear Mr David, Certainly! Here’s a response to the review: Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our excellent location and found our place to be a restful retreat from the hus… Mostrar más

Dear Mr/s Claudio, Thank you for taking the time to share your feedback with us. We're glad to hear that you found our location convenient for your stay in Ubud. However, we're truly sorry to learn about the noise disturbance you experienced during your time with us. Your comfort is of utmost importance to us, and we apologize for any inconvenience caused by the proximity to the main street and the design of the open bathroom. We will certainly take your comments into consideration as we strive to improve our guests' experience. Please know that we value your feedback and will use it to address the areas where we can make enhancements. Should your travels bring you back to Ubud, we hope for the opportunity to provide you with a more enjoyable stay. Warm Regards I Wayan Sudiarta Resort Manager Puri Saraswati Dijiwa Ubud

Dear Mr/s Claudio, Thank you for taking the time to share your feedback with us. We're glad to hear that you found our location convenient for your stay in Ubud. However, we're truly sorry to learn about the noise disturbance … Mostrar más

Dear Mr Ruben, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our convenient location near the temple and the serene ambiance of having breakfast by the lotus flower pond. Your feedback regarding our service is greatly appreciated, and we're committed to continuously improving to meet the needs of our guests better. We look forward to welcoming you back for another memorable stay in the future! Warm Regards I Wayan Sudiarta Resort Manager Puri Saraswati Dijiwa Ubud

Dear Mr Ruben, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our convenient location near the temple and the serene ambiance of having breakfast by the lotus flower pond. Your feedback regardi… Mostrar más

Dear Cristian, Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed the unique experience of our temple and hotel. It's wonderful to know that you found the restaurant next door to be very good as well. We appreciate your observation about the entrance being somewhat hidden and will certainly take that into consideration for improvement. Your insights are valuable to us, and we hope to welcome you back for another enjoyable visit soon. Warm Regards Ananta

Dear Cristian, Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed the unique experience of our temple and hotel. It's wonderful to know that you found the restaurant next door to be very … Mostrar más

Dear Salvador, Thank you so much for your kind words! We're thrilled to hear that you found the three concepts appealing. Your feedback is invaluable to us, and we appreciate you taking the time to share your thoughts. If you have any further feedback or if there's anything specific you'd like to see more of, please feel free to let us know. We're always here to ensure your experience is top-notch. Best Regards I Wayan Sudiarta Resort Manager Puri Saraswati Dijiwa Ubud

Dear Salvador, Thank you so much for your kind words! We're thrilled to hear that you found the three concepts appealing. Your feedback is invaluable to us, and we appreciate you taking the time to share your thoughts. If you have any … Mostrar más

Dear Patricia, We apologize for any inconvenience you may have experienced due to the ongoing construction at our location. We understand that unexpected disruptions can be frustrating, and we regret that you were not forewarned about this. We value your feedback and will work on improving our communication with guests regarding any construction activities in the future. We appreciate your patience and hope you'll consider giving us another opportunity to serve you in a more comfortable and improved environment once the construction is completed. Your satisfaction is important to us, and we'll strive to make your next visit a more enjoyable one. Thank you for bringing this to our attention, and we hope to see you again soon. Best Regards I Wayan Sudiarta Resort Manager Puri Saraswati Dijiwa Ubud

Dear Patricia, We apologize for any inconvenience you may have experienced due to the ongoing construction at our location. We understand that unexpected disruptions can be frustrating, and we regret that you were not forewarned about this… Mostrar más

Dear Elder, Thank you so much for taking the time to share your kind words about our hotel! We're thrilled to hear that you enjoyed your stay with us and that you appreciated our beautiful location next to the Royal Palace in the center of Ubud. It's always our goal to provide our guests with a memorable experience. We hope to have the pleasure of hosting you again in the future. Safe travels! Best Regards I Wayan Sudiarta Resort Manager Puri Saraswati Dijiwa Ubud

Dear Elder, Thank you so much for taking the time to share your kind words about our hotel! We're thrilled to hear that you enjoyed your stay with us and that you appreciated our beautiful location next to the Royal Palace in the cente… Mostrar más