Reviews of Puri Santrian Beach Resort And Spa 4 stars
JL Cemara 35, Bali, 80228 Sanur, Indonesia
Loading
Guests also reviewed these properties:
Venice, Italy
Estepona, Spain
Rio de Janeiro, Brazil
Aranda de Duero, Spain
Revolta, Spain
Gavalochori, Greece
Arusha, Tanzania
Vilnius, Lithuania
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewBreakfast was great
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewNice location. The staff was great and took care of our requests. Food was also nice and had few vegetarian options. The view of the ocean was great. The breakfast buffet had decent options. Overall, it was a nice stay.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewNice location in Sanur, great breakfast. Complimentary morning yoga was a highlight, the Santrian club is a nice option for adult only space.
Only downside was that the plumbing system near our room was pretty noisy (water hammer) when guests in other rooms used their taps.
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewLocation, staff, cleanliness, relaxed facilities, beachfront
No gym
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewStaff exceptional
Upstairs noise ,in middle of night and 4am ! Birds? Squirrels? During night noise
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewFriendly staff (special mention to bell boy Rama) Great location Lovely pools Breakfast was amazing
It was odd having a bathroom in the hall. Never had that before. No lift
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewPremier deluxe room on the third floor was really large and modern. Choice of 3 pools, one exclusive for premier deluxe guests. Variety of choices for buffet breakfast. Friendly staff. Beautiful grounds.
Water pressure in the shower was a little weak and temperature control was tricky. Wifi in room dropped out a little.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation
A lot of the food was cold. And the coffee at breakfast cold also
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewGreat location, lovely room, nice pools.
There was some construction going on which was a bit noisy.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewStaff are amazing friendly beautiful grounds amazing food just perfect don’t wanna leave
Nothing
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewBreakfast could have more of a cereal selection with nuts and fruit.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe welcome, the atmosphere, traditional Balinese surrounds, the gardens and the people were all wonderful
As I go to Bali once or twice a year, I did notice that the prices are becoming quite prohibitive.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewSuper frendly stuff, varied and tasty breakfast buffet, pools. All hotel area in nice Balian's style.
There was not showers at pool area but pools were always clean.
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewSo many pools to choose from, and they were all excellent. We loved the traditional feel of the resort. The breakfasts provided lots of choices and dinner in the beachside restaurant a couple of nights was excellent. Staff were all wonderful, as was the location
They fumigate the resort a couple of times a week. Stay indoors because the smoke and smell is awful
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe food the facilities and the wonderful staff
All was great!
Reviewed: 12 August 2025 · Stayed in June 2025
Verified reviewLocation, food.
Receptionist photocopied my credit card. Shortly after our trip, I was scammed. My bank detected three suspicious credit card transactions. I had to cancel my credit card.
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewPuri Santrian felt like a very authentic Balinese hiotel. Breakfast selection and quality of food was excellent and the staff serving were very attentive. The property is kept to a high standard and the range of food available across the hotel was very good with plenty of Indonesian options. Great to be able to enjoy meals on the waters edge.
Nothing disappointed me.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewLoved everything about this hotel