Reviews of Puri Andong Villa 4 stars

The layout. Location was convenient for our plans. The room was very nice. Also the noon checkout was very convenient.

The location was perfect for all our excursions. Breakfast was diverse and the staff were outstanding and courteous.

The walls were rather thin and they know it. They provided earplugs in the rooms. The mofas were loud and there was a freaking rooster whose inner clock was wrong. We heard our neighbor at night banging doors and discussing.

The locations, the people and their cafe are great

Mold and dampness.

Pure luxury. Outstanding stuff. But outside Ubud center. And that's exactly what you want if you need to relax. Thank you!

I am not afraid saying that this is one of the best hotel I have ever been. Everything was perfect starting from the staff, they are gentle, nice, and always available to help you. Rooms are big and the 2 pools they have are very nice and "invite" people dive into those waters. Location is close to Ubud centrum and it is an oasi in the middle of the traffic jam (for those who have been there, they know what I am talking about) and it is very quite and silent. Food is delicious, every dish is express since they cook right after the order. I suggest the guests to have a relaxing dinner at their restaurant since it is very very good. Congrats to the staff!

Nothing, everything was perfect.

Very happy with the facilities on offer. Staff were friendly and accommodated our needs and extra requests (single beds, earlier breakfast, luggage storage, taxis etc).

The hotel is located off the busy street - 15-20 mins walk from the nearest restaurant… still good value for money and there was no noise.

Unfortunate location. Lots of traffic.

The hotel is located at walking distance (20-30 minutes) from the main attractions in Ubud (monkey forest, Ubud Palace). Rooms are wide, comfortable and they are cleaned every day as well as towels regularly changed. Breakfast is not buffet but is abundant and good, with possibility to have a to go box for early excursions. The restaurant offers good quality meals and is open also for lunch and dinner. The staff are very friendly

As somebody mentioned in other reviews there’s a cock nearby singing often at early morning, but you’ll find earplugs in your room as soon as you arrive

The chef and the bathroom. Probably the best chef in Ubud works here. :) The bathroom is excellent for a hotel in this segment.

I can say that there was almost nothing I didn't like.

Excellent staff. The rooms are lovely. Great hot shower and very comfortable bed. They sorted out the scooter hire very fast and efficient.

Location is out of town.

Clean, spacious, great food, great customer service and beautifully designed rooms

Would benefit from more options for breakfast but current options are also very tasty

The property is nice in general. Staff very attentive and helpful. The pool is nice, food is also good.

Rooms could be cleaner. They clean them every day and that’s fine. But due to humidity, they should have more thorough cleaning every once in a while (i.e. tiles, wood). A That’s the only thing we saw as a downside.

The staff were so nice and helpful the full time we were there. They would always check in with us and see if we needed anything. They honestly couldn’t have been nicer. The room was clean and had everything we needed. We really enjoyed the room and facilities in the hotel. We ate in the hotel quite a few times for breakfast, lunch and dinner as well as ordering beers and cocktails. The food was lovely and fresh hence why we kept wanting to eat here. Thank you so much we really enjoyed our time in Ubud. It was our first time in Bali coming all the way from Scotland and I would recommend this hotel to anyone.

Nothing

The location setup was great. Really live to have my breakfast at the room balcony in front of the swimming. Arrangements like massages were well organized. Staff was also really helpful with all kind of information, and always smiling.

To make orders to the restaurant you always have to go there which sometimes when you want to be lazy can be annoying. I would rather have another way direct communication like a WhatsApp or call.

Great tropical gardens. Great location. Great staffs. Great nasi goreng at breakfast cafe.

The mold On the accent tiles…. Looks scary and water from shower running to bedroom.

We liked everything about this place,in particular the cozy atmosphere, the garden and a lot of greenery. Our room was clean, spacious, with big and comfortable bed. Swimming pool was just in front of our room, very accessible, and it was really nice swimming in the evenings for cooling down and relaxation. Breakfast was good, with some standard options (pancakes, eggs, fruit etc). We also had dinner a few times which was ok, but after soeme days the menu can become repetitive. The place is kind of hidden, tucked away from the main road, which was busy especially in the mornings and afternoons. The location is not central, but the main attractions can be reached by walking, although sidewalks are quite ruined and there is a lot of noise and dust due to the traffic. We preffered taxi to reach the Ubud center, but sometimes it took quite long due to heavily congested roads (despite relatively short distance.). Nevertheless I would recommend the location, as entering Puri Andong Villa had a healing effect after experiencing crazy Ubud traffic, crowds and noise everywhere... There are a lot of souvenir shops along the main road selling items at much lower prices than in the center or Ubud market. Staff was very helpfull and efficient.

There was just one thing that I can think of : the lightning could be better, at least in the bathroom. I would not recommend this place for romantic couples, since there is little privacy due to other guests walking by our room all the time. We did not mind, but some might find it annoying.

Gorgeous room and bed very comfortable.

Strong noxious smell coming from toilet room had to leave the light on all night to keep the fan on. Would be concerned about fumes.

The waiter got my breakfast order slightly wrong on the day I opted to have the breakfast, but it was otherwise okay. For the rest of my stay I had breakfast at an establishment down the road. Dinner however was amazing in comparison. The staff were absolutely fantastic, friendly and helpful. The property is a little gem! I would absolutely go back.

more selection on the breakfast menu.

Good room size, clean, friendly staff, nice pool.

The food could be better

Everything! We received a very warm welcome from Septia and the entire reception staff. Once inside the hotel, there was no street noise; it was a complete oasis. The evening of our arrival, we dined at the hotel restaurant. The authentic local cuisine was truly exquisite! I can't wait to return for our next visit :)

nothing

Very good staff, very helpful, comfortable