7.7

Reviews of Pullman Bali Legian Beach 5 stars

1 Jalan Melasti, Bali, 80361 Legian, Indonesia

  • Tina

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    The bathrooms are incredibly

    Service especially in restaurants and bars was very bad , 5 different times asking us to sign for the same breakfast Beds were super hard !!

  • Sebastian

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
  • Susan

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Location

    Air con wasn’t working properly and accor card only worked on certain things so a bit confusing

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  • (maria)

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Lindsay

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Lindsay

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
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  • Natasha

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Michelle

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Breakfast was amazing. Such a big selection of food. Haity our waitress was amazing. She made our breakfast exceptional. She knew our room number, where we liked to be seated and always got our morning coffee for us.

    Nothing

    Property response:

    Dear Michelle, Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our breakfast selection and that Haity made your mornings truly exceptional. It is heartwarming to know that her attention to detail, remembering your room number, preferred seating, and morning coffee, made a positive impact on your stay. Your kind words have been shared with Haity, and she will be thrilled to know her efforts were appreciated. We look forward to welcoming you back to Pullman Bali Legian Beach for more delightful experiences and little moments that sparkle. Warm regards, Arya Guest Experience

    Dear Michelle, Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our breakfast selection and that Haity made your mornings truly exceptional. It is heartwarming to know that her attention to detail,… Show more

    Pullman Bali Legian Beach
    28 August 2025
  • Mrs

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Good location just noisy

    Noisy

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  • James

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    2 pools but not a lot of space around pools. 1 restaurant and not great quality. Overall you book here for the proximity to Legian

    Feels a little dated

    Property response:

    Dear Mr. James, Thank you for taking the time to share your feedback following your stay at Pullman Bali Legian Beach. We appreciate your honest observations regarding the pool space, dining options, and the overall condition of the property. Your comments have been shared with our team as part of our ongoing efforts to enhance the guest experience. We are pleased to hear that you enjoyed our convenient location in Legian. Your feedback is invaluable, and we hope to have the opportunity to welcome you back in the future to show you the improvements we are continuously working on. Warm regards, Arya Guest Experience

    Dear Mr. James, Thank you for taking the time to share your feedback following your stay at Pullman Bali Legian Beach. We appreciate your honest observations regarding the pool space, dining options, and the overall condition of the proper… Show more

    Pullman Bali Legian Beach
    28 August 2025
  • Kevin

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    the steak sandwich by the pool was enable. The meat wasn't seared, the bread was stale and the fries were cold. The staff dealt with my complaint very professionally. Breakfast was very well thought out.

    the beach has too much litter which reflects badly on the local businesses. There needs to be something done about it so it's pristine. I travelled to Ubud, sidemen, Amed, Lovina and Munduck. They were all so much cleaner. In Munduk the community cleans the area once a week.

    Property response:

    Dear Mr. Kevin, Thank you for sharing your valuable feedback regarding your stay at Pullman Bali Legian Beach. We are delighted to hear that you appreciated our staff’s professionalism and the thoughtful breakfast experience. We also appreciate your constructive comments regarding the steak sandwich by the pool, and we will ensure these points are shared with our culinary team to improve the quality of our dining offerings. We also take note of your observations regarding the beach cleanliness. While the area is influenced by the broader community and local businesses, we truly value your feedback and will continue to work with local partners to support initiatives that keep the beach as pristine as possible. Your feedback is invaluable in helping us enhance the overall guest experience, and we hope to welcome you back to Pullman Bali Legian Beach for a stay that exceeds expectations in every way. Warm regards, Arya Guest Experience

    Dear Mr. Kevin, Thank you for sharing your valuable feedback regarding your stay at Pullman Bali Legian Beach. We are delighted to hear that you appreciated our staff’s professionalism and the thoughtful breakfast experience. We also appre… Show more

    Pullman Bali Legian Beach
    28 August 2025
  • Sheannon

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
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  • 7.0 Good
    Ali

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Everson

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Rabea

    Reviewed: 24 August 2025 · Stayed in June 2025

    Verified review
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  • David

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Carole

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Location Service Cleanliness

    Property response:

    Dear Ms. Carole, Thank you for your kind words. We are delighted to know that you enjoyed the comfort of our resort along with our service, location, and cleanliness. Your appreciation means a lot to our team, and we look forward to welcoming you back for another excellent stay at Pullman Bali Legian Beach. Warm regards, Arya Guest Experience

    Dear Ms. Carole, Thank you for your kind words. We are delighted to know that you enjoyed the comfort of our resort along with our service, location, and cleanliness. Your appreciation means a lot to our team, and we look forward to welcom… Show more

    Pullman Bali Legian Beach
    24 August 2025
  • Adrienne

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Pool and breakfast

    Not enough pool chairs and bed hard

    Property response:

    Dear Ms. Adrienne, Thank you for taking the time to share your feedback. We are glad to hear you enjoyed our pool and breakfast offerings. We also regret for the inconvenience regarding the pool chairs and bed comfort. Your comments are valuable and will be shared with our team as we continuously work to improve our guest experience. We truly hope to have the opportunity to welcome you back to Pullman Bali Legian Beach for a more enjoyable stay. Warm regards, Arya Guest Experience

    Dear Ms. Adrienne, Thank you for taking the time to share your feedback. We are glad to hear you enjoyed our pool and breakfast offerings. We also regret for the inconvenience regarding the pool chairs and bed comfort. Your comments are va… Show more

    Pullman Bali Legian Beach
    24 August 2025
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  • Brent

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Location

    Property response:

    Dear Mr. Brent, Thank you for sharing your kind feedback. We are delighted to know you enjoyed our friendly team, prime location, and clean rooms. Your kind words mean a lot to us, and we truly look forward to welcoming you back to Pullman Bali Legian Beach for another great stay. Warm regards, Arya Guest Experience

    Dear Mr. Brent, Thank you for sharing your kind feedback. We are delighted to know you enjoyed our friendly team, prime location, and clean rooms. Your kind words mean a lot to us, and we truly look forward to welcoming you back to Pullman… Show more

    Pullman Bali Legian Beach
    24 August 2025
  • Amanda

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Kylie

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    The breakfast was the same as most places The location was excellent

    A little disappointed that rooms were not as requested & communication prior to arrival was extremely poor

    Property response:

    Dear Ms. Kylie, Thank you for sharing your feedback with us. While we are pleased to know that you enjoyed our excellent location, we regret to learn about the disappointment with your room allocation and the communication prior to your arrival. Please be assured that your comments have been shared with our team so we can improve our pre-arrival coordination and ensure guest requests are handled more attentively in the future. We value your feedback as it helps us to enhance our service, and we do hope to have the chance to welcome you back for a more seamless and enjoyable experience at Pullman Bali Legian Beach. Warm regards, Arya Guest Experience

    Dear Ms. Kylie, Thank you for sharing your feedback with us. While we are pleased to know that you enjoyed our excellent location, we regret to learn about the disappointment with your room allocation and the communication prior to your ar… Show more

    Pullman Bali Legian Beach
    22 August 2025
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  • Tracey

    Reviewed: 20 August 2025 · Stayed in July 2025

    Verified review
  • Brendan

    Reviewed: 20 August 2025 · Stayed in July 2025

    Verified review
  • Emma

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
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  • Liana

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    The grounds were meticulously kept, the staff friendly and helpful and the room was spacious with excellent facilities and personal touches.

    The bed was hard although we could have asked for a topper, we just adjusted to it. The room smelt musty however, I find this common in hotels in tropical locations.

    Property response:

    Dear Ms. Liana, Thank you for sharing your experience with us. We are delighted to know that you enjoyed our beautiful grounds, spacious rooms, and the warm service from our team. It is wonderful to hear that these made your stay memorable. We also appreciate your constructive feedback regarding the bedding and the room condition. Please know that mattress toppers are available upon request, and our team is always happy to assist in making your stay more comfortable. We are also reviewing the musty smell you mentioned with our housekeeping team to improve the freshness of our rooms. Your comments help us continuously improve, and we look forward to welcoming you back to Pullman Bali Legian Beach for an even better experience. Warm regards, Arya Guest Experience

    Dear Ms. Liana, Thank you for sharing your experience with us. We are delighted to know that you enjoyed our beautiful grounds, spacious rooms, and the warm service from our team. It is wonderful to hear that these made your stay memorable… Show more

    Pullman Bali Legian Beach
    22 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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