The rooms were very dark. Also they should bring back the shuttle, as I travelled with someone with walking problems, we had to get a bluebird 2 to 4 times a day just to get to the end of the driveway.

Loved the pool area.

Stayed in September 2025

Beds are too hard

Location

Stayed in September 2025

Bed was a little hard and toilets near the beach bar were really bad

Great location and facilities. Amazing staff 😁

Stayed in September 2025

Rooms are a little tired, our room was ok but our friends room very disappointing

Staff were lovely

Stayed in August 2025

The rooms are a little dated

Loved the pool, great location

Stayed in August 2025

Some rooms are a bit tired and could do with a bit of tlc.

The staff were excellent, the location was good, swimming pool was excellent, the breakfast selection was very good and the choice of restaurants and places to eat on site and off site was very good. The aircon worked well in our room.

Stayed in August 2025

I didn't like the way bar staff were made to wear roller blades round the pool area. Hazard to everyone, we saw one poor girl fall over and spill a whole tray of drinks. WHS issue!!

Quite small but clean

Stayed in August 2025

The reception staff were efficient but not super friendly. Our bathroom was not cleaned for 2 days in a row and I had to ask twice for this to be done even bedroom area was made up each day. There were 2 pool areas, one for children and the other an adult area. However, this was not monitored and children were using the adult pool. People would also leave their towels on the poolside chairs and go away for extended periods of time preventing others from using them. Problematic when the chairs are all taken. Would have been good to have this monitored also

Location was great, the pool area was very nice, breakfast included was good with a good variety of foods to choose from. Service in the restaurant was very good

Stayed in July 2025

A bit bland. Hotel could have been in Benidorm

Nice pool area, good Italian food. Great for kids, being allowed to stay a few hours after 12.00 at minimal cost

Stayed in August 2025

The twin room we booked was unavailable, we were upgraded to a room with only one bed for the first of our 3 night stay. The staff were not very apologetic and didn't seem to understand the inconvenience of sharing a bed and moving rooms. The air-conditioning was very loud and not very effective, especially in the twin room. The bathroom had a glass wall, while there was a blind, this did not stop the bedroom being lit up when the bathroom was used at night.

The breakfast buffet was huge. The location is right near the beach.

Stayed in August 2025

Great location on the beach front. Good choice for breakfast. There is a just outside the front of the hotel they do incredible massages super cheap. The hotel hire out bikes which a fab to take for a ride along the beach path.

Stayed in August 2025

Guest were putting their pool towels on the sun lounges reserving them and going out for the day. Really annoying. Ruined my stay a little as all I wanted to do was lay by the pool and 99% of the time, there were no pool lounges available..

The room was great, really spacious and the bed was HUGE !! I had the most restful sleep. They also had Australian tv channels for when I felt like staying in at night and ordering the delicious room service.

Stayed in June 2025

Absolutely wonderful breakfast. Coffee was just a wee bit weak

Stayed in August 2025

Lovely property right on the beach

Stayed in August 2025

Room was very dated and didn't feel super clean. It's a huge hotel and was very busy when we were there. We each got gastro on different days from the breakfast buffet which is not something we've experienced before in dozens of trips to Bali.

Location is close to everything along the Mertasari Beach end and our favourite coffee shop on the main road. Aircon was quiet. Catered well with facilities for kids. The squirrel feeding at breakfast was fun and very cute 😍

Stayed in August 2025

Bed was so uncomfortable It was like sleeping on a rock the mattress was that hard , rooms were out dated and very basic , tv had limited channels and couldn’t access Netflix or any apps

So many options of dinning, beautiful view being located basically on the beach and was a lot calmer than in Kuta

Stayed in August 2025

Drinks weren’t cold enough Air conditioning wasn’t cold enough

Beautiful open gardens lots of places to relax or eat. Staff very helpful and friendly

Stayed in August 2025

Poor condition of room. It was very old but the shower needed grout cleaning & floor corners needed mopping

Location, bars & restaurants

Stayed in August 2025

Rooms are very old. Air con had a funny smell to it. Tax % on food & beverages a bit too high.

Location is good. Poolside and grounds lovely.

Stayed in August 2025

*The wooden floors creaked *pool drinks quite expensive *people put their pool towels on loungers then disappear for 2-3 hours sometimes longer - if people don’t return after 45mins then towels should be collected up

Great pool, love the family pool is seperate. We stayed in room 707 loved the balcony views

Stayed in August 2025

More comfortable chairs on verandah would be nice otherwise all good

Great position, plenty of sunbeds by the pool or ocean. Good food, good entertainment, clean and relatively quiet. We hired bikes and rode up to the icon mall which was very pleasant. Great ocean views and beautiful gardens.

Stayed in August 2025

Would recommend they implement a no reserving of pool beds as this caused a lot of angst among many of the tourists we saw staying there

Everything - great location, clean, food was lovely, staff friendly

Stayed in July 2025

It is a bit further from the nice restaurants/ bars and main area in Sanur

It has nice swimming pools, plenty of sunbeds both around the pool or the sea. Also plenty of shades. rooms were clean and comfortable. Breakfast was delicious and plenty of choices.

Stayed in August 2025

The room was starting to look old especially in the bathroom area. There was no extraction fan in the bathroom. We were told there was happy hour at the swim up bar but later found out happy hour was only at the main bar.

The staff were very helpful and respectful, the location was great with it being right on the beach.

Stayed in August 2025