Reviews of Singaraja Hotel - CHSE Certified 2 stars
Jl. Surapati No. 12 - 14, 81113 Singaraja, Indonesia

Loading
Guests also reviewed these properties:
Bellevue, United States
Turin, Italy
Nydri, Greece
Pisa, Italy
Rio de Janeiro, Brazil
Liss, United Kingdom
Trabzon, Turkey
Lviv, Ukraine
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 27 August 2025 · Stayed in June 2025
Verified reviewNothing but staff ok
Tiny room not clean booked for 8 days but left after 2 days
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewBreakfast was okay.
Location was not good. Three mosques too close, which were very noisy
Dear Mr Sue, Warm greetings from Singaraja Hotel, Thank you for choosing Singaraja Hotel as the place of choice to stay while visiting North Bali and giving us your feedback. We do apologize concerning your inconvenience due to noise hearing while your staying. Actually our hotel location around by holy place such as mosque, temple, and klenteng. Every morning we will hearing the voice of prayer. We do understand that our service is not completely perfect and we are always committed to improving those all with goal to make all of our guest satisfied. Once again, thank you for staying with us and we look forward to welcoming you back at the Singaraja Hotel. Regards, Arya Wirawan (Hotel Manager Singaraja Hotel)
Dear Mr Sue, Warm greetings from Singaraja Hotel, Thank you for choosing Singaraja Hotel as the place of choice to stay while visiting North Bali and giving us your feedback. We do apologize concerning your inconvenience due to noise he… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 April 2025 · Stayed in April 2025
Verified reviewStaff and facilities were awesome
Muslim call to prayer is right next door so don't plan to sleep beyond 5am
Dear Mr Neil, Warm greetings from Singaraja Hotel, Thank you for choosing Singaraja Hotel as the place of choice to stay while visiting North Bali and giving us your feedback. We do apologize concerning your inconvenience through the noise hearing at early morning by nearby mosque. We do understand that our service is not completely perfect and we are always committed to improving those all with goal to make all of our guest satisfied. Once again, thank you for staying with us and we look forward to welcoming you back at the Singaraja Hotel. Regards, Arya Wirawan (Hotel Manager Singaraja Hotel)
Dear Mr Neil, Warm greetings from Singaraja Hotel, Thank you for choosing Singaraja Hotel as the place of choice to stay while visiting North Bali and giving us your feedback. We do apologize concerning your inconvenience through the no… Show more
Reviewed: 27 January 2025 · Stayed in December 2024
Verified reviewReviewed: 27 January 2025 · Stayed in December 2024
Verified reviewReviewed: 1 December 2024 · Stayed in December 2024
Verified reviewStaff receptionist not welcoming
Dear Mr Namara, Warm greetings from Singaraja Hotel, Thank you for choosing Singaraja Hotel as the place of choice to stay while visiting North Bali and giving us your feedback. We do apologize concerning the hospitality of our staff as not welcoming. Your feedback is most appreciate to improving the quality of our services. We do understand that our service is not completely perfect and we are always committed to improving those all with goal to make all of our guest satisfied. Once again, thank you for staying with us and we look forward to welcoming you back at the Singaraja Hotel. Regards, Arya Wirawan (Hotel Manager Singaraja Hotel)
Dear Mr Namara, Warm greetings from Singaraja Hotel, Thank you for choosing Singaraja Hotel as the place of choice to stay while visiting North Bali and giving us your feedback. We do apologize concerning the hospitality of our staff as… Show more
Reviewed: 18 November 2024 · Stayed in November 2024
Verified reviewReviewed: 28 August 2024 · Stayed in August 2024
Verified reviewReviewed: 25 May 2024 · Stayed in May 2024
Verified reviewReviewed: 6 May 2024 · Stayed in March 2024
Verified reviewReviewed: 1 April 2024 · Stayed in March 2024
Verified reviewReviewed: 26 March 2024 · Stayed in March 2024
Verified reviewIts clean and good for traveller
Nothing
Dear Ms Ni Made Viantika, Warmest greetings from Singaraja Hotel, Thank you for choosing Singaraja Hotel as the place of choice to stay while visiting North Bali and giving us your positive feedback regarding clean room and good hotel for traveller. We do understand that our service is not completely perfect and we are always committed to improving those all with goal to make all of our guest satisfied Once again, thank you for staying with us and we look forward to welcoming you back at the Singaraja Hotel. Regards, Arya Wirawan (Hotel Manager Singaraja Hotel)
Dear Ms Ni Made Viantika, Warmest greetings from Singaraja Hotel, Thank you for choosing Singaraja Hotel as the place of choice to stay while visiting North Bali and giving us your positive feedback regarding clean room and good hotel for … Show more
Reviewed: 24 March 2024 · Stayed in March 2024
Verified reviewThere is good hot water in the shower. Located right on the beach and close to other restaurants and some shops. The restaurant is good and they catered very well for a birthday dinner we celebrated there.
The combination shampoo / soap wasn’t that good. Sheets and pillow cases were marked - not dirty, just marks that can’t wash off.
Dear Mr John, Warmest greetings from Singaraja Hotel, Thank you for choosing Singaraja Hotel as the place of choice to stay while visiting North Bali and giving us your positive feedback regarding good shower water, strategic location, close by shopping area, and good experience for restaurant hospitaity. We do apologize concerning your inconvenience for shampoo anda marked linen. We use gel 2:1 which able for shampoo and bath that standard similar in all of our room. For the marked linen or spot, we will double check again to offering good quality of bed set-up. We do understand that our service is not completely perfect and we are always committed to improving those all with goal to make all of our guest satisfied Once again, thank you for staying with us and we look forward to welcoming you back at the Singaraja Hotel. Regards, Arya Wirawan (Hotel Manager Singaraja Hotel)
Dear Mr John, Warmest greetings from Singaraja Hotel, Thank you for choosing Singaraja Hotel as the place of choice to stay while visiting North Bali and giving us your positive feedback regarding good shower water, strategic location, clo… Show more
Reviewed: 21 February 2024 · Stayed in February 2024
Verified reviewReviewed: 11 February 2024 · Stayed in November 2023
Verified reviewClose and easy location beach front
Small room small bathroom but worth the value you cant expect more
Dear Bpk Kadek, Warm greetings from Singaraja Hotel, Thank you for choosing Singaraja Hotel as the place of choice to stay while visiting North Bali and giving us your feedback regarding the hotel with strategic location and near beach area. We do apologize concerning the room size and bath room through our concept is city budget hotel with affordable price. We do understand that our service is not completely perfect and we are always committed to improving those all with goal to make all of our guest satisfied. Once again, thank you for staying with us and we look forward to welcoming you back at the Singaraja Hotel. Regards, Arya Wirawan (Hotel Manager Singaraja Hotel)
Dear Bpk Kadek, Warm greetings from Singaraja Hotel, Thank you for choosing Singaraja Hotel as the place of choice to stay while visiting North Bali and giving us your feedback regarding the hotel with strategic location and near beach are… Show more
Reviewed: 6 November 2023 · Stayed in November 2023
Verified reviewThe room was stinking a lot and there was no ventilation. No options to open the windows. The breakfast was not nice and fresh.
Dear Mr Vinay, Warm greetings from Singaraja Hotel, Thank you for choosing Singaraja Hotel as the place of choice to stay while in North Bali and providing us your feedback for our hotel. We do apologize concerning your inconvenience through the room concept with none ventilation available at all room . Actually all the room is same with modern city hotel concept offering affordable price. For the breakfast we are serving indonesian menus instead of western food. We do recommended to choose an american breakfast with able to request while check-in process. This additional menu only IDR 150.000/ 2 pax. Once again, thank you for staying with us and we look forward to welcoming you back at the Singaraja Hotel. Regards, Arya Wirawan (Hotel Manager Singaraja Hotel)
Dear Mr Vinay, Warm greetings from Singaraja Hotel, Thank you for choosing Singaraja Hotel as the place of choice to stay while in North Bali and providing us your feedback for our hotel. We do apologize concerning your inconvenience thro… Show more
Reviewed: 16 October 2023 · Stayed in October 2023
Verified reviewReviewed: 16 October 2023 · Stayed in October 2023
Verified reviewReviewed: 16 October 2023 · Stayed in August 2023
Verified reviewReviewed: 2 October 2023 · Stayed in October 2023
Verified reviewReviewed: 17 September 2023 · Stayed in September 2023
Verified reviewGood location, value for money, WiFi soeed is excellent (super stable) and staff was amazing.
They need to seriously look into the cleanliness.
Dear Bpk Ms Weni, Warm greetings from Singaraja Hotel, Thank you for choosing Singaraja Hotel as the place of choice to stay while visiting North Bali and giving us your feedback regarding the hotel with strategic location, excellent speed wifi, and friendly staff. We do apologize regarding the cleanliness through the area and mostly appreciated for us to improving more treatment area. We do understand that our service is not completely perfect and we are always committed to improving those all with goal to make all of our guest satisfied. Once again, thank you for staying with us and we look forward to welcoming you back at the Singaraja Hotel. Regards, Arya Wirawan (Hotel Manager Singaraja Hotel)
Dear Bpk Ms Weni, Warm greetings from Singaraja Hotel, Thank you for choosing Singaraja Hotel as the place of choice to stay while visiting North Bali and giving us your feedback regarding the hotel with strategic location, excellent speed… Show more
Reviewed: 26 August 2023 · Stayed in August 2023
Verified review