Pondok Santi is the kind of place that takes your breath away the moment you arrive. The staff are beyond amazing, warm, attentive and genuinely caring, they make you feel instantly at home. It never feels forced; you can tell they truly enjoy looking after their guests. The estate itself is stunning, with peaceful gardens, swaying palm trees and the most beautiful stretch of beach. Our villa was spacious and private, exactly as we hoped for, but even better in real life. What really stood out was the personal touch, everyone seemed to know us by name. The food was so good that we ended up having breakfast, lunch and dinner here every single day. Fresh, flavorful and beautifully presented, we loved every meal. It felt more like staying with friends who really care than at a resort. Pondok Santi is not just a place to stay, it’s a place to remember and return to.

Stayed in August 2025

Stunning hotel! understated luxury. The garden area is very large and beautiful, the apartments with pool were perfectly furnished, the hotel had lots of details for the guests, the beach in front of the hotel was always quiet …

Stayed in August 2025

Nothing, all perfect

Great staff in any place and situation, always friendly, supportive and discrete. Beautiful location, curated in all details, with stunning bedrooms and open bathrooms. Food was special, fish and even pizza. Best place in the island

Stayed in August 2025

Best cuisine of Gili T Best pizza Best cocktail Best breakfast Nice area / very comfortable and calm.

Stayed in August 2025

The location was perfect. The two room villa with a pool was amazing. The rooms and the facilities were superb. The staff were just lovely & kind as well as being very helpful. Breakfast at the beach spotting the turtles was the highlight of our mornings.

Stayed in July 2025

Nothing

Everything, the estate, the staff, the beach and the room. Stayed at a 2-bed and it’s stunning. The services are one of the best that I ever had, beats any 5 star resorts easily

Stayed in July 2025

This place was awesome. Great service from the moment we arrived. We stayed in one of the spacious villas with a pool and had a delicious breakfast delivered to us on the patio every morning. The restaurants were awesome with high end local food served by the water. The hotel location was just far enough away from the crowded part of the island and right next to the sunset epicenter where everyone from the island gathers each night. We rented the hotel's boat for the day and had several hours of sun, snorkeling, and exploring. Would recommend this bespoke hotel to anyone looking for a relaxed vibe. Oh. And the welcome cookies were unforgettable!!!!

Stayed in June 2025

Nothing

Pondok Santi Estate is an exceptional property - expansive, beautifully tended grounds in a great location - tasteful design & amazing staff ! I just loved my stay here & the cuisine was also exceptional 👌

Stayed in June 2025

Nothing.

Everything.

Stayed in June 2025

Having to leave Nothing they have thought of everything

Friendly staff amazing location spotless complimentary bikes yoga paddle board Fresh good quality food Lots of choice . Best hotel I have ever stayed in

Stayed in May 2025

Nothing

An absolute dream – outstanding service and incredible food! Our stay at this hotel was truly exceptional – everything was perfect from start to finish. A special highlight was the incredible staff: so warm, friendly, and genuinely helpful – we felt completely cared for the entire time. It’s rare to experience this level of hospitality – we honestly didn’t want to leave! The food was another standout: high-quality, varied, and absolutely delicious. Whether breakfast, lunch, or dinner – every meal was a real treat. The rooms, the cleanliness, the attention to detail – everything was top-notch. In summary: A hotel experience that sets the bar incredibly high. We will definitely be coming back!

Stayed in May 2025

Our Palm villa was very nice, our only slight criticism was that they are in the open a little & lack a little privacy.

The restaurant area near the beach was amazing, gorgeous water views with turtle views often. The food was outstanding & the staff always friendly & helpful. Location is only 10 min walk to the middle of the main area, this gives Pondok some quietness away from the loud late night party scene.

Stayed in April 2025

Only thing we did not like was the dinner in their upscale restaurant. We ordered duck and short ribs they were tough. Although the presentation was beautiful.

From the moment you step on the property till the moment you leave the place is amazing. Loved loved loved the turn down service. The room was so beautiful. Every staff member knew our names!! So sad to leave

Stayed in April 2025

Pondok Santi is just beautiful. It is an oasis of Indonesian tranquility & calm in the otherwise busy, touristy island of Gili T. Best bit of our stay was hands down the staff here. Everyone - reception, bar, restaurant, beach, gardeners etc… greeted you with a smile. Exceptionally well trained too - very efficient! We travelled as family with 2 early teens. Family ocean view villa was very spacious & well equipped. They loved the complimentary paddle boards - saw turtles. Infinity pool set back from the road, plenty of padded sun loungers, with pillows, very comfy, loads of Bali beds fitted around the estate, never busy. Huge, perfectly manicured grounds. Lovely cocktails, great food, pizza oven - delicious. Huge breakfast taken on the beach every morning (choose from room, beach or pool). Loads of choice, excellent quality.

Stayed in April 2025

-

Spacious rooms, extraordinary garden area, great beach area ( eating breakfast while watching turtles is just amazing). Very delicious food for dinner, breakfast and lunch, every meal we had was excellent.

Stayed in March 2025

Nothing

Everything. The staff were incredible. Possibly best place we have ever stayed. Thanks!!

Stayed in March 2025

Pondok Santi Estate is pure luxury, even in the midst of a storm! We stayed for five nights, three of which were marked by a cyclone with torrential rain and strong winds—but despite the weather, our experience was nothing short of exceptional. The beautifully appointed rooms have everything you need, including lovely outdoor bathrooms that add to the tropical charm. The staff went above and beyond, always addressing us by name and ensuring we were well taken care of. Service was flawless—attentive, warm, and truly five-star. Dining on the beach was a highlight, with both breakfast and dinner offering a perfect mix of delicious food and stunning ambiance. The restaurant itself is superb, serving high-quality meals with impeccable service. We also indulged in the in-room massage service, which was outstanding—one of the best we’ve had. The estate’s grounds are breathtaking, with lush gardens, peaceful gazebos, and a large, warm pool with comfortable seating to relax in. Everything was spotlessly clean and maintained to the highest standard. Even with challenging weather, Pondok Santi Estate delivered an unforgettable experience. This is a true high-end retreat where the staff simply cannot do enough for you. Highly recommended!

Stayed in February 2025

The secondary pool was not as clean as the main pool. The grass wasn’t mowed near the hill view accommodation. I can’t stress enough though how minor these issues were in the broader context of our experience.

The grounds were beautiful and well kept. We were very warmly greeted on arrival. We loved the private beach area and restaurant on the beach. Service was excellent; staff tried very hard to ensure we had a great experience. The music played at the beach restaurant and bar was exceptionally well curated and strongly contributed to our experience. We will always remember our stay at Pondok Santi.

Stayed in March 2025

The place is a mixture of modern and traditional!

Stayed in February 2025

For the 5* property the bikes were terrible, very tired they need replacing and upgrading

Everything was perfection. The rooms were perfect. The grounds were so well kept and beautiful. The pool area was spotless and so lovely. The property has a luxurious feel to it. We cycled around the whole island and this was the property that has the wow factor. It feels like a 5* resort and to pair with the lovely staff that go above and beyond to make your stay great… heaven! We will be back.

Stayed in December 2024

The hair dryer can be significantly improved...

Ideal place on Gili T for someone who would like to have a more private, quiet and relaxing holiday. I will certainly stay there again if I visit Gili T for another scuba diving trip. Outdoor shower in the private garden is surprisingly enjoyable...

Stayed in February 2025

Probably the only thing we were not too fond of was the brekky by the pool on the first day, there was smell from the re-used water being used for gardening. It was not too much of an issue, we were immediately accommodated by the beach which was a way better option anyways

Splendid property in Gili T. Definitely one of the best we have stayed at so far. The staff were so friendly and accomodating and made our stay so enjoyable looking after all our needs. The property is stunning, great spread of rooms (we had one pool villa and another garden facing villa), both were spacious! The restaurant by the beach was a great place to spend the day on a private beach. With access to snorkels, paddle boards and all (friendly instructors) you are sure to see turtles (without having to pay a fee like you have to do elsewhere on the island).

Stayed in January 2025

The smell in the villa (although the staff brought some aromatherapy), the toilet is old, the free bicycles are old should be replaced, the pool from the villa is very old as well as the main pool.

Location, very good food breakfast and dinner, maybe the best on the island, friendly staff, great massage value for money

Stayed in January 2025

The mosquitoes were a bit of a nightmare but the staff did everything they could to help. Wouldn’t stop us going back!

Beautiful surroundings, lovely facilities, so many details that were thought of. Brilliant stay!

Stayed in January 2025