Nice location for a relaxing stay, even though it was rainy season. The staff were friendly and helpful. We enjoyed the food in the restaurant and the walkway to over looking the lake. I'm sure when the weather is better the activities offered on the lake would be a lot of fun.

Stayed in January 2025

English could have been a bit better, we had to use Google Translate to Indonesian some times. Also, temperature isolation in the room could improve - warm during day, cold in the night (not extremely though, you're still in Bali). Skylight is a nice touch but ours was dirty from the outside and couldnt actually see anything through it.

We stayed for 2 nights in Pondanu during our stay in Bali, mainly because its close to the northern waterfalls. All in all we liked the place - comfy beds, roomy accommodation, setting on the lake, nice breakfast and readily available lunch and dinner if you want them. Its easily accessible for car transfers and not far from the waterfalls, botanical garden, lake temple etc. The view of the mountains is great too. Yellow cat is legendary :)

Stayed in September 2024

Bed was small and linen was stained. Lace curtains in the dining room were filthy and covered in mould. Doesn’t appear much has been cleaned in the restaurant and lakeside deck area in a long time

The experience of staying by the lake and amongst the clouds. Gardens were beautiful as were the staff

Stayed in July 2024

I did not enjoy the breakfast, but they did offer to cut the fruit I bought at the market which I really appreciated.

Do not underestimate how cold the Bedugul area can be…pack a jacket!! I loved the electric blanket, heated towel rail and the fact that the shower was almost instantly hot when you opened the tap. The room is not massive but there’s more than enough space. I loved the fact that there was so much cupboard space. The staff were amazing and went out of their way to make us feel welcome and assisted with everything we needed (even when I needed a tailor to fix my broken handbag!) We rented scooters from them - all good. I loved the resident cat!! This is not a very big hotel and you never feel surrounded by loads of people. Their seating area at the lake (where you could also order food & drinks) very peaceful and really special.

Stayed in June 2024

The smell in bathroom of the tent was a mixture of mold and scent to cover it up, we had to keep the door shut because it was very intense and you could see the mold on the tent fabric.

The location was great, the restaurant and also the area around it was done very pretty. The welcome snack was huge and extremely tasty. Staff was very friendly. 20 minute walk to the water temple, good to do, not a pretty walk as you have to follow the main road.

Stayed in May 2024

Outstanding location by the lake. The rooms were spacious particularly the bathroom. Staff were superb always willing to help. Their restaurant is a little expensive but the food was very good. They have standard American or Indonesian breakfast. The breakfast helpings are more than enough for one person. All rooms have a balcony. Sitting out is nice. They have activities to do. The Ulun Danu Beratan is a 5 mins drive from this place, a 15 mins walk. There is a cafe right opposite to the hotel where there are cheaper but equally good food options.

Stayed in March 2024

Nothing.

The view from the hotel is amazing. Unique statue, beautiful lake, fresh air. Just perfect! This is the 3rd time I stayed at this accomodation. Room is spacious and clean. Equipped with electric blanket. The owner and staffs are amazing ! They even set nice breakfast in front of our tent rooms. We rent the electric car from the accomodation and took a ride around the area. We also rode the boat provided by the accomodation. Really fun ! Highly recommended. Definitely will go back !

Stayed in February 2024

The hot water sometime finish & if available need to wait for few minutes to get the hot water

I love the location & scenery with beautiful hills & lake right in front of the resort

Stayed in January 2024

No air- con in the cabins and it got very warm and stuffy in the evening. As it’s literally on water you cannot keep the windows open. It cooled down in the early hours but the offered heating pads were not needed😅. Only sheets ontop of the bare mattress is not hygienic, also small ants in the bed and elsewhere… restaurant has a bit of a smell issue.. maybe from the river! Also could’t get to the temple by lake as neither one of their boats worked…

Beautiful narrow gardens that extend into the lake. Lots of flowers and art! Wonderful breakfast. Sky window in the cabin!

Stayed in January 2024

Location wise, if you're not up for a long ride, going to the place might be a bit off. Took us more than an hour and a half to reach it. Nonetheless, still worth it!

The whole property itself - from the lobby, restaurant, picturesque view, facilities, cold weather, even the food and staff are all great!

Stayed in January 2024

* No welcome drink upon check-in which is common in hotels with such price. * Meal rates are overpriced. Meals are coming in a good portion but the taste needs to be improved seriously. When we arrived, we had lunch, rawon which didn't taste like rawon, mujair nyatnyat which was near tasteless, and a spaghetti carbonara which was too watery. * With the room rate is above 1 million IDR, they should provide a buffet breakfast instead of set menu. * Flies are everywhere during the daytime. * Daytime is hot, and the portable AC in the cabin is useless. They need to improve the air conditioning.

* Staff are very kind and welcoming. * Pathway from the lobby to the lake is beautifully decorated with flower plants. Good for taking photos. * Room is clean and we can find that the hotel is providing good amenities (welcome fruit, welcome snack, bathroom amenities is good). * Smart TV in the room with an adjustable wall bracket. * Hot shower in the bathroom is at good temperature and strong pressure. * We also like the bonfire and BBQ dinner in front of our cabin. This is a fantastic experience.

Stayed in December 2023

Beautiful property with a dock down to the lake, gorgeous plants and Mountain View

Stayed in October 2023

Location and service are excellent

Stayed in September 2023

Far from any bars/shops etc. No air con on the room although was quite cooler than other areas in bali

Lovely garden and pier. Amazing view of lake. Staff very friendly. Complimentary fried bananas on arrival which tasted great. Great breakfast included.

Stayed in August 2023

Bigger fire 🔥

Breakfast was ok , need to ask for salt

Stayed in August 2023

None

Close to the lake, lots of facilities and activities, great view of the lake, restaurant food was good, ambience was great. The beds had warmers, it was awesome.

Stayed in August 2023

A little dangerous for kids because the ´bridge ´ to go to the room is not secure enough and if they fall, it would have been a drama.

The people, the room, the food, the musical atmosphere.

Stayed in August 2023

Nothing.

ALL! We loved the cabin, it’s comfortable, great bathroom with shower. We loved the heater blanket as nights are cold (+1200m) We liked the service, kindness of staff, the access to the lake, cabins in pontoons. Not far from Pura Ulun Danu Beratan

Stayed in July 2023

Being right on the edge if the lake with the most beautiful sculptures was a special experience. Food was exceptionally good especially the bubur ayam, rawon sapi and carrot cake.

Stayed in July 2023

We'd love to have stayed longer - we had just six nights. Perhaps we'd have become bored eventually, but I reckon that it would have taken a long time.

The location is spectacular - with wonderful views in all directions. The layout of the hotel is pretty unique - based around a walkway running out into the lake. There is a restaurant area, with coffee machine, books, vespas, plus a snug area and a fire pit. The boardwalk then runs out to the lake, where you can sit and enjoy the view - get an ice cream - or venture out in a kayak. Truly magical. I've stayed in an awful lot of hotels around the world and I think that this is the only one that sells day passes for non-residents to come and enjoy the views. During our stay there was a constant stream of instagrammers taking selfies.

Stayed in June 2023

There was some nearby construction going on but nothing that the hotel really can change.

Absolutely delightful staff who were really going above and beyond. Great view over the lake, providing tranquility and some relaxation after the bustle of the rest of Bali.

Stayed in May 2023

The wifi was a bit slow.

I had an amazing stay here. The location was by Beratan lake, it was so quiet and peaceful. The food was good. It's really a wonderful place to relax and being close to nature.

Stayed in June 2023

great location. very clean. amazing service. beautiful views. very close to temple and also close to the fiji waterfalls, also the golf course.

the staff lent amazing service and the ambiance was divine! the lake was beautiful, there was plenty of activities to keep busy and also, complete relaxation!

Stayed in May 2023

I was surprised that the staff did not wear name tags. The cats were a little annoying at breakfast. The wifi was a bit of a struggle at times when I was in the cabana area. But these are only minor things.

Beautiful location. Big yummy breakfasts, and nice snacks and dinners. Friendly and helpful staff. Free bike hire (as I stayed 3 nights). Skylight in room, towel heater and definitely the electric blanket on the bed that kept me warm at night! Cabins were clean and comfortable and very charming. The cabana area was very relaxing with great views of the lake. I really enjoyed my stay here.

Stayed in April 2023