Reviews of PinkCoco Uluwatu - Constant Surprises & for Cool Adults Only 3 stars
Jalan Melasti Labuan Sait, Padang Padang Beach, 80364 Uluwatu, Indonesia
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewHow this place only has 3 stars is a shock to me! This place is paradise! We were a little bit dubious at first on what we were about to walk into, we weren’t sure if it was gonna be a bit tacky or shabby but from the moment we got here we have been blown away. The photos do this place no justice. It is soooo beautiful & well maintained. I’ve never seen so many groundsmen daily working on the premise to keep it all looking clean & beautiful. From the moment we arrived they had big smiles & grabbed our bags & sat us down during check in & gifted us with a welcome drink & refresh towel. Instant bliss. They gave us the reception WhatsApp number which is manned by someone 24/7. So whatever question you had you could just message them & they’d reply almost instantly. They organised our laundry to be done, car to get back to the airport, spa services. So many things & always so willingly & kind about it. The pools are way bigger in real life than they look like in the pictures so that was a pleasant surprise as well. Having the El Bacio restaurant on the premise was sooo amazing. The ease of messaging them on WhatsApp to have cocktails delivered to the pool was epic! Having the breakfast included was a game changer. I’m coeliac & was really worried about how I’d go but they were SO understanding & nearly every meal was able to be altered for me. Plus they homemake their GF bread & it is the besttt I think I’ve ever had. Even my friend who isn’t GF chose to eat it. I’ll be dreaming about it when I go home. All in all this place is epic & my review is already too long but I haven’t even touched on the ‘surprises’. My bestie & I had no idea what that meant but as the days went on we discovered that sporadically, but consistently!
Nothing, it was seriously so good!
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewIt was quiet, great location, the restaurant was wonderful and the staff was even better. I would definitely recommend a stay at pink coco.
Not much!
Hola Barker, Thank you so much for your kind words and recommendation. We are delighted you enjoyed the quiet atmosphere, our wonderful restaurant, and the service from our team. We hope to welcome you back again soon for another memorable PinkCoco stay. PinkRegards...
Hola Barker, Thank you so much for your kind words and recommendation. We are delighted you enjoyed the quiet atmosphere, our wonderful restaurant, and the service from our team. We hope to welcome you back again soon for another memorable … Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe staff, location, view of the room
Cleaning
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe hotel is near good beaches, main street with restaurants and shops The room was clean, smells nice in the room. We stayed in the rooms on the 2nd floor - very nice ocean view The staff was very friendly and helpful Quite place with no outdoor sound
The biggest issue we faced was that, for some reason, we did not have hot water during the two days we stayed. The staff was very friendly—they provided us with a room where we could take a shower and compensated us with dinner—but it was still an inconvenience. Check-in was at 3 PM and check-out at 11 AM. This was the only hotel in Bali during our trip where check-in was as late as 3 PM and check-out as early as 11 AM.
Hola Elizabeth, Thank you very much for taking the time to share such a detailed review of your stay with us. We are happy to know that you enjoyed our central yet quiet location, the ocean view from your room, the cleanliness, and the friendliness of our team. At the same time, we sincerely apologize for the inconvenience caused by the hot water issue during your stay. While our team did their best to provide an alternative shower and a dinner compensation, we fully understand how this affected your experience and we are already working on preventing such situations in the future. Regarding the check-in and check-out times, they are set to allow our team to thoroughly prepare the rooms to our PinkCoco standards. We are very certain that about 75% of hotels in Bali have the same schedule as we do, but we will of course take your feedback into consideration as we continuously review our service. We truly appreciate your kind words about our staff and your constructive comments that help us improve. We hope to have the chance to welcome you back to PinkCoco Uluwatu for an even better experience next time. Pink regards...
Hola Elizabeth, Thank you very much for taking the time to share such a detailed review of your stay with us. We are happy to know that you enjoyed our central yet quiet location, the ocean view from your room, the cleanliness, and the frie… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewBreakfast has a good selection and a good quantity, too. The location is very good, close to the beach and busy streets with a variety of shops and stores. The staff is nice and friendly; they assisted us with a beach club booking.
Check in at 3:00 pm and check out at 11:00 am, we asked for a late check out and they gave us until 12:00 pm. Wifi is weak and unstable.
Hola Amel, Thank you very much for sharing your feedback and for staying with us at PinkCoco Uluwatu. We are glad to know you enjoyed our breakfast selection, convenient location, and the friendly assistance from our Pink team, especially with arranging your beach club booking. Your note about the WiFi is well taken, and we are working on improving the stability of the connection for a smoother experience. We apologize that we only could extend your checkout time until 12:00. Because we're in High seasons and we have next guest that will stay in your room. We hope you understand and next time you come back, we'll give you more times.. We love to welcome you back again soon for another Pink escape. Thank you and have a great day.. Pink regards...
Hola Amel, Thank you very much for sharing your feedback and for staying with us at PinkCoco Uluwatu. We are glad to know you enjoyed our breakfast selection, convenient location, and the friendly assistance from our Pink team, especially … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewOur stay was absolutely fantastic – we have truly never experienced such thoughtful and attentive service before. Every little detail was taken care of with so much care, and all the special touches made us feel very welcome. The place was just as beautiful as in the photos – everything so wonderfully pink and perfectly styled. It was simply perfect! On top of that, there is a stunning beach only a three-minute walk away, which made the experience even more unforgettable. I would come back here without hesitation. Thank you so much for having us.
Hola Anissa, Thank you very much for your wonderful feedback. We are truly delighted to know that your stay was absolutely fantastic and that our team made you feel so welcome with thoughtful and attentive service. It is lovely to hear that you enjoyed all the Pink touches, the beautiful style of the property, and the easy access to the stunning nearby beach. Your kind words mean a lot to us and we are thrilled that you would return without hesitation. We cannot wait to welcome you back again for another unforgettable PinkCoco experience. Have a great day.. PinkRegards...
Hola Anissa, Thank you very much for your wonderful feedback. We are truly delighted to know that your stay was absolutely fantastic and that our team made you feel so welcome with thoughtful and attentive service. It is lovely to hear tha… Show more
Reviewed: 14 August 2025 · Stayed in May 2025
Verified reviewBenjamin (one of the most wonderful staff) was absolutely incredible! He is made for hospitality...so friendly and knowledgeable.
The surfer room was a little awkward. We've stayed in the other rooms and much better.
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewColors and ambiance of the hotel
Pools could be a bit larger
Hola PinkFans, Thank you for your feedback. We are delighted you enjoyed the colors and ambiance of our hotel, as well as the overall atmosphere. We appreciate your note about the pool size and will keep it in mind as we continue improving our facilities to enhance our guests’ experience. PinkRegards...
Hola PinkFans, Thank you for your feedback. We are delighted you enjoyed the colors and ambiance of our hotel, as well as the overall atmosphere. We appreciate your note about the pool size and will keep it in mind as we continue improving … Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewEverything. The staff goes above and beyond to make your stay special. The location is in waking distance to Padang beach and shops. Tons of little surprises.
Hola Anne, Thank you so much for your wonderful review. We are delighted to hear that you enjoyed everything about your stay, especially the efforts of our team to make it truly special. It is great to know our location near Padang Padang Beach and the local shops was convenient for you, and that you appreciated our little surprises along the way. We look forward to welcoming you back to Pinkcoco Uluwatu for more memorable moments. I know you still in Uluwatu area, please come again and spend time in Pinkcoco before you go back home.. PinkRegards... Byron Munadi
Hola Anne, Thank you so much for your wonderful review. We are delighted to hear that you enjoyed everything about your stay, especially the efforts of our team to make it truly special. It is great to know our location near Padang Padang … Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThis property was exceptional in terms of value, staff, and amenities and location!
The smell in the first room was a big strong of bug repellent.
Hola Katie, Thank you, Katie, for your kind words. We are so happy to know you found our property exceptional in value, staff, amenities, and location. We appreciate your note regarding the smell in the first room and will review this with our team to make future stays even more pleasant. We hope your trip to Ubud after staying with us was just as enjoyable, and we look forward to welcoming you back to Pinkcoco Uluwatu on your next Bali adventure. PinkRegards...
Hola Katie, Thank you, Katie, for your kind words. We are so happy to know you found our property exceptional in value, staff, amenities, and location. We appreciate your note regarding the smell in the first room and will review this with … Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewWe loved everything about the property! The staff were so attentive, the constant surprises were great, the location was spot on. Uluwatu has so much to offer, bars, restaurants, shops, beach. A great touch was having the beauty salon attached to the back of the hotel. Such amazing treatments on offer. We can only highly recommend this property for an unforgettable holiday!
Nothing.
Hola Joanne, Thank you so much for your wonderful words! We're thrilled to hear you loved everything about your stay, from our attentive staff and little surprises to the perfect location and beauty salon experience. It’s a joy to know you made the most of all that Uluwatu has to offer. Your high recommendation means the world to us, and we hope to welcome you back soon for another unforgettable Pinkcoco holiday! PinkRegards...
Hola Joanne, Thank you so much for your wonderful words! We're thrilled to hear you loved everything about your stay, from our attentive staff and little surprises to the perfect location and beauty salon experience. It’s a joy to know… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewIts very close to Padang Padang Beach as well as restaurants and shops. It has amazing pools and places to relax around the property. we had a large veranda off our room that had a view of the ocean. Also the rooms are very clean and comfortable.
The food in the restaurant was a bit expensive and the pizza could be improved. Having more Balinese options would be nice as well.
Hola Joshua, Thank you for sharing your detailed feedback. We're so glad you enjoyed our location near Padang Padang Beach, the relaxing pools, and your spacious veranda with ocean views. It's great to hear the room's cleanliness and comfort met your expectations. We also truly appreciate your comments about the restaurant, your suggestions regarding pricing, pizza, and Balinese options have been noted and will be shared with our team for improvement. We hope to welcome you back for an even better experience next time! PinkRegards...
Hola Joshua, Thank you for sharing your detailed feedback. We're so glad you enjoyed our location near Padang Padang Beach, the relaxing pools, and your spacious veranda with ocean views. It's great to hear the room's cleanline… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewThe room was a great size, bed was comfy and the pool area was lovely. Our room got cleaned twice a day and in the evening we were given little treats which was a lovely touch. If you spend the day by the pool they also hand out free snacks. The breakfast choice was huge!
The shower looked nice but wasn’t very practical.
Hola Sidney, Thank you so much for your thoughtful review! We're happy to hear you enjoyed the spacious room, comfy bed, and the relaxing pool area. It’s lovely to know our twice-daily housekeeping and little evening treats added something special to your stay, along with the poolside snacks and generous breakfast selection. We appreciate your note about the shower design and will share this with our team as we continue to improve. We hope to welcome you back again soon! PinkRegards...
Hola Sidney, Thank you so much for your thoughtful review! We're happy to hear you enjoyed the spacious room, comfy bed, and the relaxing pool area. It’s lovely to know our twice-daily housekeeping and little evening treats added somet… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe staff was very friendly. Pools were nice.
My room was stained and tattered. Water went out for about an hour. Restaurant on site was just ok.
Hola Berger, Thank you for sharing your experience with us. We’re glad to hear you enjoyed the pools and found our team friendly. However, we're truly sorry to hear that your room did not meet expectations and for the inconvenience caused by the temporary water outage. Your feedback about the restaurant is also noted and will be shared with the team for improvement. We hope to have the opportunity to welcome you back with a much better experience. PinkRegards...
Hola Berger, Thank you for sharing your experience with us. We’re glad to hear you enjoyed the pools and found our team friendly. However, we're truly sorry to hear that your room did not meet expectations and for the inconvenience caus… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewUniqueness - locations to great eats and beach
That I had to leave!!!
Hola Rachael, Thank you so much for your kind words. We're delighted to hear you appreciated our unique location, close to great eats and just steps from the beach. It’s always a joy to know our guests enjoy the surrounding gems. Leaving is the hardest part, that's why we never say "Good bye", we always say "See you next time" and we’ll be here ready to welcome you back with more Pink moments, surprises, and relaxing vibes. Until next time! PinkRegards...
Hola Rachael, Thank you so much for your kind words. We're delighted to hear you appreciated our unique location, close to great eats and just steps from the beach. It’s always a joy to know our guests enjoy the surrounding gems. Leav… Show more
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in June 2025
Verified reviewOur recent stay at PinkCoco Uluwatu was an absolute nightmare - far from what you’d expect from a hotel claiming to be a premium destination. From the moment we arrived, it was clear things were not right. We ended up switching rooms with our friends because the stairs leading to the Penthouse were dangerously steep and unstable — a serious safety hazard. It’s hard to believe any reputable hotel would allow this kind of risk. I wouldn’t be surprised if dozens of guests have raised the same concern. The room itself was dirty on arrival. There was debris in the headboard, water all over the bathroom floor, and a strong smell of mould, poorly masked with an air freshener placed near the aircon. We immediately requested housekeeping, but even after that, the room remained dirty and poorly maintained. The next day, we pack and move again, which completely disrupted our trip. Unfortunately, the second room wasn’t any better - the same water and mould issues were present. The lack of basic upkeep and cleanliness was shocking. When we raised these serious concerns, the staff brushed us off with a rude and condescending comment, “this hotel is for cool adults only.” That kind of response was not just unprofessional - it was downright insulting and made it clear they didn’t care about guest wellbeing or basic standards of hospitality. We paid Rp 8,040,000 for three nights filled with stress, discomfort, and terrible service. To make matters worse, our refund request was denied on the basis that another guest had already received one - likely for the very same issues we experienced. This reasoning is completely unacceptable. Each booking should be assessed on its own merits and handled fairly. PinkCoco Uluwatu failed on every level - safety, cleanliness, and customer service. I strongly urge anyone considering this hotel to stay elsewhere. This was a costly, disappointing, and completely avoidable experience.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewGreat design. Quiet place, however close to nice restaurants and close to the beach. Great Italian coffee for breakfast! Very lovely cute surprises every day. Very caring and friendly!
Nothing
Ola Gaby, Thank you so much for your kind words! We’re thrilled you enjoyed our unique design and peaceful atmosphere, while still being close to Uluwatu’s best spots. Delighted to hear you loved our Italian coffee and the little surprises, we believe it’s the small touches that make a stay special. Our team truly appreciates your mention of their care and friendliness. Thank you for staying with us, and we hope to welcome you back soon for more pink moments! PinkRegards...
Ola Gaby, Thank you so much for your kind words! We’re thrilled you enjoyed our unique design and peaceful atmosphere, while still being close to Uluwatu’s best spots. Delighted to hear you loved our Italian coffee and the little surprise… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThis was the best place ever! I just loved the concept, the people, my room with a private patio and an excellent view. Will DEFINETELY come back! Best hotel I stayed in Bali in.
Nothing
Dear Anke, Thank you for your wonderful review! We're thrilled to hear that you loved the concept, our amazing team, and your room with its private patio and stunning view. It truly means a lot to know that PinkCoco Uluwatu was the best hotel you stayed in while in Bali! We can't wait to welcome you back for more unforgettable Pink moments. Until next time, sending you lots of Pink Love PinkRegards...
Dear Anke, Thank you for your wonderful review! We're thrilled to hear that you loved the concept, our amazing team, and your room with its private patio and stunning view. It truly means a lot to know that PinkCoco Uluwatu was the be… Show more