Reviews of Pertiwi Bisma Ubud 3 stars
Jl. Bisma - Ubud, 80571 Ubud, Indonesia
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe hotel was clean, quiet and the staff were very friendly. I had a lovely massage in the spa. There were two pools so I didn't have to walk far to access the one at the back of the property. I loved that it was closer to nature then some of the other hotels
Dear Emily Thank you for taking the time to share your experience staying with us. We are glad to hear that your stay was memorable. We look forward to welcoming you again soon for your next holiday at Pertiwi Bisma Ubud. Have a nice day. Best Regards Juli
Dear Emily Thank you for taking the time to share your experience staying with us. We are glad to hear that your stay was memorable. We look forward to welcoming you again soon for your next holiday at Pertiwi Bisma Ubud. Have a nice day. … Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe back pool was lovely and location was great. Gardens looked well kept. Is was nice to have a fridge and free water, tea and coffee everyday.
The bathroom stank and the drains were blocked. After complaining they didn't fix either the smell or the drains. The noise of aircon and fridge kept us up at night. The curtains didn't block the light.
Dear Ariane Thank you for taking the time to share your experience staying with us. Your feedback is important to us as we work to improve our services. We regret that your stay did not meet your expectations. We have taken note of your suggestions for improvement and shared them with our team. Please allow us to welcome you back to Pertiwi Bisma Ubud to experience the new room. Have a great day. Best Regards Juli
Dear Ariane Thank you for taking the time to share your experience staying with us. Your feedback is important to us as we work to improve our services. We regret that your stay did not meet your expectations. We have taken note of your su… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGood location, nearby Ubud centrum and main streets
My room did not have a separate shower, only a separate shower head above the bath. So showering was terrible. And when I asked at the reception for a small bottle of water, I had to pay 18,000 because of the high service costs Breakfast was good, but really basic
Dear Cavdl Thank you for taking the time to share your experience staying with us. Your feedback is important to us as we work to improve our services. We regret that your stay did not meet your expectations. We have taken note of your suggestions for improvement and shared them with our team. We are pleased to inform you that we are renovating our rooms starting from October. Please allow us to welcome you back to Pertiwi Bisma Ubud to experience the new room. Have a great day. Best Regards Juli
Dear Cavdl Thank you for taking the time to share your experience staying with us. Your feedback is important to us as we work to improve our services. We regret that your stay did not meet your expectations. We have taken note of your sug… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewEnvironment
Bedbugs
Dear Zoljargal Thank you for taking the time to share your experience staying with us. We regret that your stay did not meet your expectations, and we have taken note of your suggestions for improvement and shared them with our team. Have a great day. Best Regards Juli
Dear Zoljargal Thank you for taking the time to share your experience staying with us. We regret that your stay did not meet your expectations, and we have taken note of your suggestions for improvement and shared them with our team. Hav… Show more
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewA fabulous location with a stunning pool. Close to cafes, restaurants and shops and all the action in Ubud.
Nothing. Except for the other guests and travellers who were exceptionally noisy when either checking in, checking out or coming back to theirs rooms at ungodly hours of the morning.
Dear Julia Thank you for taking the time to share your experience staying with us. Your feedback is important to us as we work to improve our services. We regret the noise outside from your room and have shared your suggestions for improvement with our team. Please allow me to welcome you back to Pertiwi Bisma Ubud. Have a great day! Best Regards Juli
Dear Julia Thank you for taking the time to share your experience staying with us. Your feedback is important to us as we work to improve our services. We regret the noise outside from your room and have shared your suggestions for improve… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe garden and the jungle at the pool was fantastic. The size of the room was also good.
The worst factor was the cleanliness- our room had disgusting odour and even if we reported it several times to the staff, they did not do anything with it. The floor of the room and the bathroom was also not really clean, the tiles of shower were full with limescale and dirt. The curtain also was very dirty. The sunbeds at the pool were old and dirty as well as the chairs in the pool bar area and the breakfast area. The breakfast was very simple - not too many variation of food.
Dear Peter Thank you for taking the time to share your experience staying with us. Your review is very important to us as we work to improve our services in the future. We regret that your stay did not meet your expectations, and we have taken note of your suggestions for improvement and shared them with our team. Please allow me to welcome you back to Pertiwi Bisma Ubud. Have a great day. Best Regards Juli
Dear Peter Thank you for taking the time to share your experience staying with us. Your review is very important to us as we work to improve our services in the future. We regret that your stay did not meet your expectations, and we have t… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe place was beautiful. The staff were so helpful and kind. It was my partners birthday and even with just 2 hour notice I asked if they could possibly do anything to make his birthday a bit more special and they went above and beyond and made him a cake and even sang him happy birthday it truly made our stay. THANK YOU 🙏🏼 Highly recommended this place
The only issues we had were ants but that just Bali for you which we were completely ok with
Dear Madison Thank you for taking the time to share your experience at Pertiwi Bisma Ubud. We are glad to hear that your stay and your birthday with us were memorable. We hope to provide you with the best service in the future. Have a great day. Best regards Juli
Dear Madison Thank you for taking the time to share your experience at Pertiwi Bisma Ubud. We are glad to hear that your stay and your birthday with us were memorable. We hope to provide you with the best service in the future. Have a gre… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewStaff, rooms and pool were amazing. Recommend!
Dear Anonymous Thank you for taking the time to share your experience staying with us. We are glad to hear that your stay was memorable. We look forward to welcoming you again soon for your next holiday at Pertiwi Bisma Ubud. Have a nice day. Best Regards Juli
Dear Anonymous Thank you for taking the time to share your experience staying with us. We are glad to hear that your stay was memorable. We look forward to welcoming you again soon for your next holiday at Pertiwi Bisma Ubud. Have a nice d… Show more
Reviewed: 17 August 2025 · Stayed in June 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewBreakfast was delicious. Staff was very friendly and kind. Rooms were spacious with large balconies.
The lighting in the rooms could be brighter. We found the pot lights and lamps did not provide enough light after dark. The marble corridor floors are exceptionally slippery when wet. It rained an entire day during our stay, and the floors were treacherous.
Dear Michele Thank you for taking the time to share your experience staying with us. Your review is very important to us as we work to improve our services in the future. We regret that your stay did not meet your expectations, and we have taken note of your suggestions for improvement and shared them with our team. Please allow me to welcome you back to Pertiwi Bisma Ubud. Have a great day. Best Regards Juli
Dear Michele Thank you for taking the time to share your experience staying with us. Your review is very important to us as we work to improve our services in the future. We regret that your stay did not meet your expectations, and we have… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewPool area was great. breakfast was good.
Dear Melinda Thank you for taking the time to share your experience and perfect review with us! We are glad to hear that you had a very memorable stay at Pertiwi Bisma Ubud and enjoyed your time here. We look forward to welcoming you back to Pertiwi Bisma Ubud soon. Best Regards juli
Dear Melinda Thank you for taking the time to share your experience and perfect review with us! We are glad to hear that you had a very memorable stay at Pertiwi Bisma Ubud and enjoyed your time here. We look forward to welcoming you back … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewLovely quiet resort away from the busyness and the crowds of Ubud. A peaceful haven of tranquility
Our Superior room was damp and smelled of must. We almost changed rooms but it was in a good location for the pool so we decided not to. It was a little old in the bathroom and the shower needed a bit of repairing.
Dear Neil Thank you so much for your heartfelt message. We can not wait to welcome you back! We have taken note of areas that need improvement. If you have any questions or need assistance planning your next visit, please feel free to reach out. Safe travels, and we look forward to seeing you soon! 🌸 Best Regards Juli
Dear Neil Thank you so much for your heartfelt message. We can not wait to welcome you back! We have taken note of areas that need improvement. If you have any questions or need assistance planning your next visit, please feel free to reac… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewLovely Homestay accommodation. Staff lovely
Dear Kylie Thank you for taking the time to share your experience staying with us. We are glad to hear that your stay was memorable. We look forward to welcoming you again soon for your next holiday at Pertiwi Bisma Ubud. Have a nice day. Best Regards Juli
Dear Kylie Thank you for taking the time to share your experience staying with us. We are glad to hear that your stay was memorable. We look forward to welcoming you again soon for your next holiday at Pertiwi Bisma Ubud. Have a nice day. … Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewNice pool area out the back and very spacious room
First night, got eaten alive by mosquitos, roof was leaking water over the bed, the shower had no pressure and randomised temperature and the provided linen like towels were old. We got moved to another room and the shower then had a flooding issue where it would not drain but they did provide an electric mosquito repellent. The breakfast was also limited in our opinion for 150000 RP.
Dear Ella Thank you for taking the time to share your experience staying with us. Your review is very important to us as we work to improve our services in the future. We regret that your stay did not meet your expectations, and we have taken note of your suggestions for improvement and shared them with our team. Please allow me to welcome you back to Pertiwi Bisma Ubud. Have a great day. Best Regards Juli
Dear Ella Thank you for taking the time to share your experience staying with us. Your review is very important to us as we work to improve our services in the future. We regret that your stay did not meet your expectations, and we have t… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReally kind staff, the food from the restaurant was really good, the atmosphere itself was beautiful, had a nice stay
You could hear everything from outside the room, the bathroom smelled like pipes but wasn't a big deal
Dear Carla Thank you for taking the time to share your experience at Pertiwi Bisma Ubud. We are glad to hear that your stay with us was memorable. We hope to provide you with the best service in the future. Have a great day. Best regards Juli
Dear Carla Thank you for taking the time to share your experience at Pertiwi Bisma Ubud. We are glad to hear that your stay with us was memorable. We hope to provide you with the best service in the future. Have a great day. Best regard… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewThe rooms were clean, beautiful and comfortable. We loved the two pools, the on site restaurant and how close it was to monkey forest.
Everything was great!
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewThey charged me more for the activities and after haggling and failing to make them understand this, ended ip paying more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified review