Reviews of Hotel O Pondok Dukuh 2 stars
18, Jl Dukuh Sari II No. 18, 5103051004, Bali, 80361 Nusa Dua, Indonesia
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Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewRoom is dirty
Dear, Eka! Sorry for the unpleasant experience you had with us. Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. Regards, Margianti!
Reviewed: 11 May 2024 · Stayed in May 2024
Verified reviewNothing
Staf tried to scam me
Hi, Ondřej! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa
Reviewed: 6 February 2024 · Stayed in February 2024
Verified reviewInaccurate price online, had to pay more on arrival
Dear, Sean! We do regret the experience you had with us. Your feedback will help us in working towards a better experience in the future. Have a good day ahead. Regards, Kiman!
Reviewed: 1 November 2023 · Stayed in November 2023
Verified reviewNothing
The owner had changed the price, because they said price in booking it was wrong. I can't recommend that place to get a good rest place
Dear, Cortes! We are really sorry to disappoint you. Thank you for notifying us and we will surely be working for the better guest experience. Regards, Masduku!
Reviewed: 19 October 2023 · Stayed in July 2023
Verified reviewReviewed: 27 June 2023 · Stayed in June 2023
Verified reviewReviewed: 9 May 2023 · Stayed in May 2023
Verified reviewnothing
my skin was all itchy from the bed it was dirty and they made me pay extra money when i arriver unless they wouldn't give me the room
Dear, Dániel! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Kimawati!
Reviewed: 1 January 2023 · Stayed in December 2022
Verified reviewCheap
We are sorry for the inconvenience caused to you, Castaneda! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Rosy
Reviewed: 27 December 2022 · Stayed in December 2022
Verified reviewReviewed: 26 October 2022 · Stayed in October 2022
Verified reviewI don't usually like to leave a bad review but we were very unhappy with our experience here. We had been in touch the day before informing them of our arrival time but there was no staff there on our arrival. My partner had to go across the road and ask someone if they could contact the owner to check us in. I'd say we waited maybe 20-30 minutes for the owner to show up. When he did arrive he tried to make us pay almost double than the agreed price on booking.com, saying OYO had put the price too low or something along those lines. After refusing to pay more than we had agreed, he showed us to our room which was very dirty, had cigarette butts in the sink, and the tap was literally a hose coming out of the wall. Luckily we were only staying that night and left early the next morning. I wouldn't recommend staying here.
Hi Sarah, We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Kisno!