No of chairs in the room is only one and we were two pxs

Location

Stayed in August 2025

We loved the rest of our stay overall, but there were a few disappointments during our 2 nights there. The menu was disappointing, as we were told on multiple occasions that the items we wanted to order were unavailable for order or sold out. This was across the whole stay, and at every restaurant, multiple times a day for multiple meals. (Something that we should have been told as we received the menus, "x, y and z are unavailable on the menu today, but all else is available" would have gone a long way, as we would have just gone to another restaurant locally rather than eat at the hotel and need to "reselect" and order a menu item we didn't want to begin with. We were also similarly disappointed to find that one of the restaurants was closed during our stay, and that one of the pools was also closed, and we didn't receive a warning or message from the venue prior to requesting to use the facilities, or a discount for those facilities not being open as advertised. We also were disappointed by the menu at the O-Club and some of the drinks were not made well (margarita cocktail too sweet and watered down, ratios weren't right), chicken at O-Club was burnt, and inconsistent; one day we received it with 3 sauces, the next, no sauce provided, etc... The last thing we were disappointed in was the fire tables in the restaurant. We specifically requested a fire table in the cold evening and booked in advance online, but the fire tables were not working, and we had already ordered by the time they stopped working so we were unable to enjoy it for the rest of the evening. This then continued into the rest of our stay, where the tables continued to not work.

The view was absolutely stunning and the free access to the O-Club pool was exactly what we needed to relax and unwind. The live music during the evening and the ambience exceeded our expectations and the room was stunning. Well worth it just for the view. We enjoyed the overall visit

Stayed in August 2025

Door didn't close properly

Great views

Stayed in July 2025

Really nice room and amazing view! Friendly and helpful staff. Tasty food. Nice rooftop pool (heated in the evening and just nice warm water during the day).

Stayed in August 2025

I had high hopes for Desa Oculus, but overall, it didn’t meet expectations, especially given the premium price tag. The room was very expensive but felt like poor value for money. The photos online are quite misleading; in person, the space felt tired and in need of renovation. I had issues with the door not closing properly, and there were far too many flies in the room, which made it uncomfortable to relax. The internet was a major letdown, slower than 0.5 Mbps and very unstable, which made even basic browsing difficult! Breakfast was actually quite tasty, but portions were disappointingly small. On top of that, there's a DJ playing loud music by the pool during the day, which completely disrupts the otherwise peaceful mountain setting.

Spa massage was exceptional! The location and views have potential, but the property really needs better management and maintenance to live up to its pricing and positioning.

Stayed in August 2025

The location was a little out of the way as you couldn’t just walk to shops/restaurants. We hired a scooter to get around. This meant eating in the restaurant in the evenings and it was expensive to other hotels we’ve stayed in in Bali.

The view was amazing. Clean and comfortable room. Lots of hot water. Staff very nice.

Stayed in July 2025

To fill up the balcony bathtub took very long.

The food is very good.The view is amazing. The pool and bar at the top is very nice.The pizza and meat was really good.

Stayed in July 2025

Its a bit dated and and not that clean for the price point

The view was great

Stayed in July 2025

What I was missing in the room was a fridge. Sometimes you like to keep something cool. Or maybe for medication. For me it’s a no go. We ordered room service. Chicken satay. In total 4 dishes for 2 people, when they brought it in they put it on the desk but there is only one chair .. so that was odd since we are two people. The food wa very very spicy. Also they asked us to put the food oustide next to our door when finished but i thought that was a little bit nasty and not classy. There are two swimming pools on the roof but they are just small build ponds , not deep.

What a beautiful designed hotel in and out. What a view you get at the breakfast area it’s absolutely incredible. The terras is neat! The breakfast is a la carte but delicious! The rooms was nice and spacious with a nice view on the lake. There is no airco but you will not need it since it’s cooler in the mountains. There is a nice fan though. The rooms were very clean and the staff was very friendly. But what we enjoyed the most is our morning talks with Yoga, the guy from the breakfast. What a sweet soul, what a nice guy. Such a friend! We wish the best for him and may we meet again!

Stayed in June 2025

Far from.anything but great if you just want to rest and recoup

The stunning view, comfortable bed and pillows. Staff went beyond the call of duty

Stayed in July 2025

It was close to the mount batur trail and we did the track with the hotel service and it was very efficient. The view from the room and pool area was spectacular. Amazing breakfast choices and delicious food. Staff were really nice. Also used the laundry service which was very efficient. Would recommend.

Stayed in June 2025

It was a little bit noisy from the main road, but the hotel provides earplugs :) I’ve also seen some comments about flys - but really isn’t too bad at all (especially if you are from Australia, where it’s a lot worse during summer)

This hotel was exactly as pictured, I mainly booked for the views but the room was amazing. I booked the panoramic room and it was perfect. The breakfast was really good and quite filling and the food at the restaurant for dinner was A+ I would definitely stay here again (when the weather is a little nicer). Plenty to do around kintamani, I stayed two nights and would highly recommend. Also it is quite cool so the fan was more than enough to circulate the air etc.

Stayed in June 2025

Thank you very much for the great stay, great and friendly staff, big thank you to the two yoga guys and diana!!!

Stayed in May 2025

The door to balcony was hard to open and close.

Amazing view. Comfy bed. Lots of space. Great service. Perfect for few days if you want to explore Kintamani or go hiking.

Stayed in April 2025

Hotel is rundown. Poorly designed. Toilet get flooded whenever you shower.

The view of mount and lake Batur.

Stayed in March 2025

Plumbing not great. Toilet was leaking and stinky. Nice bath in the room but not enough water in boiler to actually fill it. (Capacity only 80liters) so really pointless.

Staff friendly. Location superb. Nice interior design.

Stayed in March 2025

Room door and noise cancelling from the upper floor

The view from the room and from the infinity pool are the next level

Stayed in January 2025

Flies were definitely an issue in the area. Not a hotel problem alone. Just something to be aware of. Staff were so lovely and wanted to do everything to make the stay as comfortable and memorable as possible.

Central with incredible views.

Stayed in January 2025

No hot water available even though there is a big bathtub in the room.

The location is amazing.

Stayed in November 2024

Unfortunately during the night you hear the noise of some motorcycles passing by.

Beautiful room and view! Staff is lovely and very attentive.

Stayed in November 2024

The see-through shower is intruding, especially if you have families with teenage children.

The scenery in front of the hotel is stunning. The heated swimming pool is great.

Stayed in November 2024

NA

The view from our room are exceptional🤩 Close to Cafes at Kintamani👍

Stayed in October 2024

- While the booking was made via booking.com platform and payment to be made directly at the hotel (with one night prepayment prior to stay), the hotel was not able to deduct the amount directly via booking.com site and has had to keep requesting details for payment via messaging platforms. This is not ideal and for me and it poses data privacy and security risk and concern. They were flexible enough though, to request for photo of my passport to secure the booking ahead of the stay. - Location is far away from all the main stretch of cafes so maybe a shuttle service would be useful to have, otherwise it would be great to have a paid short distance transport option - I know this is part of the experience in Kintamani, but maybe if the hotel has some ways to block out/ remove the flies that got into the room that would be even better!

- The service staff are very attentive and thoughtful. - There are beautiful view of the volcanoes that you can enjoy from the pool and restaurant areas. - The food is really good at the restaurants (but less so for the pool bar) - It is not crowded and is cosy and intimate - Beautifully designed hotel - Excellent on-site massage and spa (and probably the only decent one in Kintamani)

Stayed in November 2024

Noise from the cars, and stuff being stingy on water.

View

Stayed in October 2024