Reviews of Nusa Dua Beach Hotel and Spa - Handwritten Collection 5 stars
Kawasan Pariwisata Nusa Dua, Lot North 4, 80363 Nusa Dua, Indonesia
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewToilet to be renewed in the rooms
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewSuch a beautiful resort with a traditional Balinese building. This was the first time we visited with my family and I booked because of its beautiful garden spaces and huge foyer. Staying here was like staying in a beautiful temple space with resort and pools and all the facilities you want. We really appreciated the kids pools with the sand bottoms and were fortunate to participate in a full moon ceremony in their temple. If you have kids that like to run around, ours is 3, I suggest getting a room with garden access which allowed her to run around. Overall we loved the venue, never had poor food or service and friendliness of people was super nice.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewBeautiful setting and lots of restaurants to choose from - all with excellent food. I had a room opening onto an exclusive lagoon - well worth the extra money for perks ( private pool, afternoon tea,cocktails). Loved our stay
Could not get drinks delivered to the private lagoon area Did not use main pool but they had a swim up bar
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe location to the beach and Bali collective was the only highlight
The hotel itself is incredibly outdated and badly needs a renovation. The food was very average at all the restaurants for the price they charged. There was also minimal entertainment at night. Will never stay again.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewBeautiful breakfast Lovely surroundings at the resort The VIP. Checkin we were given was excellent. We stay here often
Nothing
Dear Valued Guest, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for your wonderful review and for being a returning guest at our hotel. We are delighted to hear that you enjoyed our breakfast, resort surroundings and VIP check-in experience. Your continued support means a lot to us and we look forward to welcoming you back for another memorable stay soon. Best regards, Arini Front Office Manager
Dear Valued Guest, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for your wonderful review and for being a returning guest at our hotel. We are delighted to hear that you enjoyed our bre… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location and very friendly and attentive staff.
Aging decor and small bathroom. Aircon not consistent. No available sun loungers at pool on any of the 3 days of my stay. Some we’re unoccupied for hours.
Dear Mr. Guy, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you for sharing your feedback with us. We are pleased to hear that you appreciated our great location as well as the friendliness and attentiveness of our team. We also sincerely value your comments regarding the room decor, air conditioning, bathroom size and pool sun loungers. Please rest assured that your feedback has been shared with our management team as we continuously strive to improve our facilities and guest experience. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future. Best regards, Arini Front Office Manager
Dear Mr. Guy, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you for sharing your feedback with us. We are pleased to hear that you appreciated our great location as well as the friendliness and attent… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewAbsolute paradise!
Everything was perfect!
Dear Mr. Tyrone, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for your wonderful review. We are thrilled to hear that your honeymoon stay with us was nothing short of paradise and that everything was perfect. It was a pleasure to host you and we look forward to welcoming you back to our hotel for another unforgettable stay in Bali. Best regards, Arini Front Office Manager
Dear Mr. Tyrone, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for your wonderful review. We are thrilled to hear that your honeymoon stay with us was nothing short of paradise and that … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewBeautiful resort. Up on the beach, great food options and stunning gardens
Don’t accept debit cards for deposit very strange for a big resort, tamarind and room service quite pricey for Bali. Rooms overpriced for what you get. For $500 and a night they had 2 singles pushed together for a double
Dear Ms. Aina, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for sharing your detailed feedback with us. We are delighted to hear that you enjoyed our beachfront location, beautiful gardens and dining options. At the same time, we truly appreciate your comments regarding the deposit process, room setup and pricing. Kindly allow us to clarify that debit cards are indeed accepted for deposit, however the refund process may take longer compared to credit cards, which is why we generally recommend using a credit card for smoother transactions. Your observations are very valuable to us, we will share them with the team as we continuously strive to improve our guest experience. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable stay at Nusa Dua Beach Hotel & Spa – Handwritten Collection. Best regards, Arini Front Office Manager
Dear Ms. Aina, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for sharing your detailed feedback with us. We are delighted to hear that you enjoyed our beachfront location, beautiful gard… Show more
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewBreakfast was superb. Room was comfortable and access to beach was good.
We had a couple of problems with the shower being a bit cold and lights coming on in the middle of the night. The staff were keen to help out.
Dear Mr. Mark, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for sharing your experience with us. We are delighted to hear that you and your family had a wonderful time, enjoyed our breakfast, found the room comfortable and appreciated the beach access. We sincerely apologize for the inconveniences you experienced with the shower temperature and the lights. Your kind understanding and recognition of our team efforts to assist mean a lot to us, please be assured that we will look into these matters to improve further. It was a pleasure having you and your family with us. We look forward to welcoming you back to Nusa Dua Beach Hotel & Spa – Handwritten Collection for another memorable stay. Best regards, Arini Front Office Manager
Dear Mr. Mark, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for sharing your experience with us. We are delighted to hear that you and your family had a wonderful time, enjoyed our brea… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewWe really liked the traditional aesthetic of the resort, the beautiful gardens, the spa facilities which are very hard to find the full range including cold plunge pool anywhere else, the service was brilliant and very child friendly which was great for us travelling with a toddler. We also really appreciated the new and very comfortable sunbeds. The food we had, especially breakfast, was great quality. Special mention of the babysitting service from Mintel - she was a true professional and ensured our daughter was safe and well looked after. Reasonably priced also. Our daughter gave zero protests being sent off with her each day.
The sunbeds whilst new were a bit short in supply.
Dear Mr. Stephen, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for your wonderful review and perfect score. We are thrilled to hear that you and your family enjoyed our traditional resort aesthetic, beautiful gardens, spa facilities and child-friendly services. It is especially rewarding to know that our babysitting service with Mintel made your stay more enjoyable and your daughter felt comfortable and well cared for. We have also noted your comment regarding the sunbeds and will continue to review how we can improve availability to better serve our guests. We truly appreciate your kind words, we look forward to welcoming you and your family back for another memorable stay. Best regards, Arini Front Office Manager
Dear Mr. Stephen, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for your wonderful review and perfect score. We are thrilled to hear that you and your family enjoyed our traditional reso… Show more
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewGood location and facilities. Large choice of restaurants. Nice gym and spa. The rooms are comfortable.
Impossible to find a sunbed by the pool. Not enough of them. They should prevent people from leaving their towels all day long. A bit more activities could be organised during the day.
Dear Valued Guest, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you for sharing your feedback with us. We are pleased to know that you enjoyed our convenient location, variety of restaurants, comfortable rooms, as well as the gym and spa facilities. We also appreciate your constructive comments regarding the sunbeds by the pool and the activities offered during the day. Please accept our apologies for the inconvenience, please rest assured that your suggestions have been shared with our team for further review and improvement. Your feedback is very valuable to us and we hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future. Best regards, Arini Front Office Manager
Dear Valued Guest, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you for sharing your feedback with us. We are pleased to know that you enjoyed our convenient location, variety of restaurants, comfort… Show more
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewHighly recommend including the buffet breakfast in the booking as it was great. Access to the beach was very convenient. I I was quite impressed by the permaculture garden they had setup towards the back of the facility. The beach at the property was awesome too. Gentle waves, white sand, clean and sufficient beach beds.
The pool beds were always occupied. It was hard to find any empty ones any time of the day. But it's only a minor criticism compared to all other facilities. The other facility I look forward to is the gym however there was a better one available outside on the beach from The Westin Resort which I ended up going to most of the time.
Dear Mr. Ritwik, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for your kind review and recommendation. We are delighted to hear that you enjoyed our buffet breakfast, convenient beach access, permaculture garden, also the beauty of our beach with its gentle waves and clean white sand. We also appreciate your constructive feedback regarding the pool beds and gym facilities. Please accept our apologies for the inconvenience. Your comments have been noted and shared with our management team for further review as we continuously strive to improve our guest experience. It is truly rewarding to know that overall, you had a pleasant stay with us. We look forward to welcoming you back for another memorable visit in the near future. Best regards, Arini Front Office Manager
Dear Mr. Ritwik, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for your kind review and recommendation. We are delighted to hear that you enjoyed our buffet breakfast, convenient beach a… Show more
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewExceptional breakfast and overall service. Good feeling of ‘Bali’ ( dancers and music at entry portico, etc.).
Little view from room ( for money)
Dear Valued Guest, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you for taking the time to share your feedback. We are delighted to know that you enjoyed our exceptional breakfast, overall service and the authentic Balinese ambiance with traditional music and dance. We have also noted your comment regarding the room view. We understand how important this is for our guests, we will certainly take it into consideration for future improvements and room allocations. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay in Bali. Best regards, Arini Front Office Manager
Dear Valued Guest, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you for taking the time to share your feedback. We are delighted to know that you enjoyed our exceptional breakfast, overall service an… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe on-site amenity
The location was a bit far from busy districts
Dear Mr. Wayne, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for your valuable feedback and for choosing to stay with us. We are pleased to hear you enjoyed our on-site amenities. We truly appreciate your note regarding our location. While our resort is situated a little further from the busier districts, this is intended to provide our guests with a tranquil and peaceful environment to unwind and enjoy the beautiful beachfront. We understand this may not suit every preference and we appreciate your understanding. We sincerely hope to have the opportunity to welcome you back for another relaxing stay in the future. Best regards, Arini Front Office Manager
Dear Mr. Wayne, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for your valuable feedback and for choosing to stay with us. We are pleased to hear you enjoyed our on-site amenities. We t… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewEverything! The pool and proximity to the beach. The restaurants. The friendly staffs. The spa and sports centre. The comfortable bed!
The furniture in the room was dated but functional and we didn’t spend much time in the room. However, the lighting was too dim! Also, hotel should do something about guests booking the deck chairs with towels before breakfast!!!
Dear Ms. Sharima, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for your wonderful feedback and recommendation. We are delighted to hear that you enjoyed our pool, beach access, restaurants, spa, sports center and the comfort of your bed. We appreciate your constructive comments regarding the room furnishings and lighting, please rest assured that your feedback has been shared with our team for ongoing improvements. Regarding the early reservation of deck chairs with towels, we understand your concern and will review our policies to ensure a fair and enjoyable experience for all guests. We look forward to welcoming you back for another calm and relaxing stay. Best regards, Arini Front Office Manager
Dear Ms. Sharima, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for your wonderful feedback and recommendation. We are delighted to hear that you enjoyed our pool, beach access, restaura… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewVast gardens, spa & wellness centre and location
Dear Mr/s. S, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you for your wonderful feedback and perfect rating. We are delighted that you enjoyed our vast gardens, spa with wellness center and the peaceful location. It was our pleasure to provide you with exceptional service and care, we look forward to welcoming you back for another tranquil stay. Best regards, Arini Front Office Manager
Dear Mr/s. S, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you for your wonderful feedback and perfect rating. We are delighted that you enjoyed our vast gardens, spa with wellness center and the… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewThe staff, the facility’s, the food OMG, don’t get me started talking and the afternoon tea, delightful, our upgrade in Palace Club Suite
Absolutely Nothing, I’m just upset that we didn’t stay here a week
Dear Ms. Aileen, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you so much for your great review. We are thrilled to hear that you enjoyed our staff, facilities, food and the afternoon tea, also that the Palace Club Suite upgrade made your stay even more special. It is wonderful to know you loved your time with us so much that you wished you could stay longer. We hope to welcome you back soon for that full week or more, so you can enjoy even more relaxing moments in Bali. Best regards, Arini Front Office Manager
Dear Ms. Aileen, Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you so much for your great review. We are thrilled to hear that you enjoyed our staff, facilities, food and the afternoon tea, also that … Show more