Everything

Stayed in June 2024

Stunning Clean

Stayed in May 2024

The staff is so nice. They give me free extra bed with bfast for my son. The bfast have a lot of choice and view was so beautiful. Definitely will stay here if I come to Bali again.

Stayed in May 2024

The rooms seem little dated could use some updates, some furniture are worn out and chairs, sofas, etc, not too comfortable. The old AC units in the rooms are very loud trying to keep the temperature at the comfortable level and not always successful.

Wonderful pool and gorgeous grounds, and very friendly staff. The hotel is little older but has its charm.

Stayed in June 2024

Not quite enough gluten-free options sadly. Disappointed, as was less than when we stayed the 2 years ago. Shower button to change between shower heads didn't work well but that wasn't really a big issue.

Staff were amazingly hospitable, friendly and helpful. They couldn't do enough for us and always said hello when passing. The CLUB was great with a delicious breakfast, afternoon tea and cocktails daily, for Club guests. The gym had been updated since our previous stay 2 years ago, and the pool had new sun loungers and hammocks by the ocean too. Stunning gardens, so tranquil and beautiful, always being tended to by staff. Loved the tennis centre and spa treatments, including the staff!

Stayed in May 2024

The hotel grounds are beautiful, the facilities and services excellent.

Stayed in May 2024

Our three-night stay at this enchanting retreat was nothing short of magical. Bali's vibrant spirit was alive in every corner, offering a plethora of activities to indulge in or simply spaces to unwind in serene tranquility. The resort boasts four exquisite dining venues, with the Mediterranean and Balinese restaurants capturing our palates and hearts with their delectable cuisine. The picturesque settings were a photographer's paradise, particularly the pristine beachfront, which provided the perfect backdrop for our memories. Finding solace under the whispering trees, lounging by the beach chairs, and basking in the sun was a rejuvenating experience. The pool area was an oasis of fun and relaxation, complementing our days perfectly. And mornings were greeted with an impressive breakfast buffet that was a delightful start to our adventures. This place truly embodies the essence of a Balinese getaway.

Stayed in May 2024

Location not that good. Relatively limited selection of food outlets with some closed on different days. Lovely room, tiny bathroom that seriously needed to be updated.

Lovely hotel. Nice clean beach.

Stayed in April 2024

Beer was a bit too warm….Tea and Coffee service at Breakfast was quite poor

It’s a lovely old style Bali hotel with great rooms and direct beach access

Stayed in May 2024

Staff had a bit difficulty in communicating

Ample facilities Really well separated and catered to all types of guests. Particularly great facilities for late check out, and being able to use the gym, pool, and leisure centre.

Stayed in May 2024

Great beach, great breakfast buffet.

Stayed in May 2024

-The property is old and run down compared to the other five starts hotel around in Nusa Dua. Unfortunately, they didn't seem to have put enough effort and money to maintain and renovate the facilities. There were broken tiles and sharp edges in the pool area. -Not enough pool/beach chairs in the pools and beach areas -Not enough lighting in the room. -They don't server pork meat in this facility.

Staff were friendly and helpful breakfast was very nice

Stayed in May 2024

None, for their price I think everything is good.

they give us free 1 shots of professional photoshoots from Dream studio, which was quite a nice surprise. Big room, although old but well maintained and can still see the remnant grandeur of this hotel as the first resort built in Nusa Dua area.

Stayed in March 2024

Nothing

Location, facilities and staff were great

Stayed in April 2024

Hotel was too large & our room was too far from the restaurant, bars & pool

Great breakfast. The hotel arranged Birthday flowers & cake for my husband & also Mothers chocolates, which was a lovely touch. Lovely pool area & right on the beach. Great play area as well for kids. The hotel also has separate lap pool, sauna & ice bath for adults wanting some quiet time.

Stayed in May 2024

Pillows were very soft.

Very friendly and attentive staff, very well maintained property, clean room, lots of amenities around, good restaurants on the resort.

Stayed in May 2024

The hotel needs two time their maintenance/lawn keeping better. Spent three hours listening to a lawnmower and Weedwhacker while getting spa treatments.

Highly recommend the club lagoon pool room with club privileges. So nice to have a separate check in, breakfast area, high tea and evening cocktails. Private pool was the best !

Stayed in May 2024

I loved it

Everything was literally perfect really Enjoyed it with my wife

Stayed in May 2024

My room furniture was getting a bit old and the sliding doors were hard to move and noisy in the middle of the night when using the bathroom. The sheets didn’t smell very fresh the first night. I asked for them to be replaced next morning and they were.

The pools and gardens were beautiful and the breakfasts excellent As it was my birthday I was delighted when I was surprised with a cake and red roses. I hadn’t mentioned it !

Stayed in May 2024

Nothing

Old Bali style

Stayed in May 2024

Nothing.

If you’re looking to chill the fudge out at the perfect location, Nusa is right next to the most beautiful beach where you can either swim or walk along the beach with the cold chill brushing past your cheeks (face) and if you’re bald I’ll say no more. Your eggy head will be cooled right down with the nice, cool low wind air once you’ve went for a dip. The staff from start to finish couldn’t more helpful, very respectful, place was spotless, food was amazing and never had to eat else where. They have different nights with shows while you’re being served high quality food along with excellent service. Good for family, couples and solos to charge up the batteries.

Stayed in May 2024

Not much information about buffets , should be given information on reception desk.

Everything was good.

Stayed in May 2024

The alcohol was overpriced. The rooms could have been cleaned better.

Right on the beach. Staff excellent. Food good.

Stayed in May 2024

The hotel is really one of the best hotels we have ever been. From the first contact to the last, the staff was always smiling, helpful and ready to help in all ways possible. We booked the Palace Club room, which we highly recommend you do, too. The private group breakfast with your own chef, the tea, coffee and canapes int he afternoon. Everything was really delicious and helps you stay full almost the whole day. We would like to commend the whole Palace Club staff, especially Natalie and Yuni. But all of them was really over the top.

Stayed in April 2024