Reviews of Collection O Sanur Near Bali Exotic Marine Park 3 stars
Jl. Baypass Ngurah Rai 05 Sanggaran, 80361 Sanur, Indonesia
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Reviewed: 1 August 2025 · Stayed in June 2025
Verified reviewNot bad
Dear, Leonel! Glad to see you loved our services. Have a pleasant day ahead. Regards, Maliva.
Reviewed: 21 July 2025 · Stayed in May 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewGood stuff
Smell of toilet , and not comfortable shower
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewGood place, bed extremely comfy
The cleaning was not great
Dear, Juliette! That is what we like to hear from our valued guest. Do give us another opportunity to delight you again. Wish you a wonderful day ahead. Regards, Kiswari.
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewGood value for money. Very friendly staff! When checking in they immediately gave me the option of looking at different rooms and letting me pick the one I would want. As I only needed the place to sleep and would be out for majority of the day, I wasn't too picky. Facilities are okay - what you can expect for the value. It's located near the main busy road so there is some noise, I'm not a light sleeper so wasn't much of an issue for me. Good location as you can get to downtown Sanur in 15mins with a bike/taxi. Decent enough for 2 days for a solo traveler who wasn't spending much time inside.
Facilities aren't the cleanest or the best but wasn't much of an issue for me.
Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our property to be good value for money and appreciated the friendly staff. It's great to know that you had the option to choose your preferred room and found the location convenient for your travels. We acknowledge your comments regarding the noise and the facilities. Your insights are valuable to us as we strive to improve our services continuously. We hope to welcome you back for another pleasant stay in the future. Best regards, Margianti
Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our property to be good value for money and appreciated the friendly staff. It's great to know that you had the option to cho… Show more
Reviewed: 15 April 2025 · Stayed in March 2025
Verified reviewWanted a quick stopover as we were landing late from the airport and getting on a boat to the Gillis the next day. Other than this reason, I wouldn’t recommend staying in the area as there’s not much going on and I wish I had just stayed in Kuta nearer the airport. Staff were really lovely and this is a place if you’re looking for super cheap.
Not quite what I was hoping for as it was a bit different to the pictures. However we got moved room and that was a lot nicer so that was good from the staff, especially as we arrived so late. Staff are lovely and probably is one of the better places in the area as there wasn’t much going on.
Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our staff lovely and appreciated the room change that was arranged for you. We strive to provide a comfortable and affordable stay for our guests, and your comments help us improve our services. We apologize for any inconvenience caused by the cleanliness issues and the initial room not meeting your expectations. Your feedback regarding the pictures and the area has been noted, and we will work on these aspects to enhance our guests' experience. If you have any further concerns or need assistance, please feel free to reach out to us at escalations@oyorooms.com. Thank you for choosing OYO, and we hope to have the opportunity to serve you better in the future. Best regards, Team OYO
Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our staff lovely and appreciated the room change that was arranged for you. We strive to provide a comfortable and affordable s… Show more
Reviewed: 4 April 2025 · Stayed in March 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewNothing was good.
Awful. No sink. Dirty. Shower didn't drain. Curtains barely closed. No proper towels. Plastic covered mattress.
Dear Ellen, Thank you for sharing your feedback. We sincerely apologize for the issues you faced during your stay. We regret that the cleanliness and facilities did not meet your expectations, and we understand your frustration. Please know that we are taking your concerns seriously and will work on improving the maintenance of the rooms, including the shower, curtains, and amenities. We value your feedback and are committed to enhancing our guests' experience. We hope you will give us another chance to provide you with a better stay in the future. Best regards, Tim OYO 90363 Nira Guest House
Dear Ellen, Thank you for sharing your feedback. We sincerely apologize for the issues you faced during your stay. We regret that the cleanliness and facilities did not meet your expectations, and we understand your frustration. Please kno… Show more
Reviewed: 15 March 2025 · Stayed in March 2025
Verified reviewGreat
Dear, Guest! Thank you for sharing your seamless experience. Keep giving us the opportunity and we assure you an amazing experience every time. Regards, Maliva!
Reviewed: 4 March 2025 · Stayed in March 2025
Verified reviewThere was mice. And the only room that was available even though we had booked the room was ”not ready”. It was under construction and thr bathroom was flooding.
Dear, Tinka! Sincere Apologies. We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Maliva!
Reviewed: 4 February 2025 · Stayed in February 2025
Verified reviewIt is a cheap and dirty place, the staff was nice but the room was not clean when I arrived probably had not been cleaned for some time. The rest of the place was in rénovation, only a few rooms were available, but all were not really good. The bathroom was really not inviting and there was no hot water. Also, it is very close to the bug road, and the corridor opens toward the road. Suffice to say, I did not sleep well. Overall, I don't recommend at all.
Dear, Gaetank! We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Masduku!
Reviewed: 28 October 2022 · Stayed in October 2022
Verified reviewnoting to maintain cleanliness
we not at all happy stay this house stay because wash room not clean , only thing is food was good
Sorry for the unpleasant experience you had with us, Kottala! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. Regards, Kisno