Reviews of NEW 4 BR 5 MIN WALK TO BERAWA BEACH ENCLOSED LIVNG
Gang Jempiring, 80361 Canggu, Indonesia
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Reviewed: 18 March 2024 · Stayed in February 2024
Verified reviewNice villa in good location but at the moment completely not fit for guest due to several construction sites around.
Dust, smell, noise from works behind the wall from early morning to late evening including weekend. Reported to the owner but no action taken…
Dear Guest, Thank you for your positive feedback and for highlighting the beautiful location of our villa. We are pleased to inform you that the construction near our villa has been fully completed, allowing our future guests to enjoy their stay without any disruptions. We would like to kindly remind you that prior to your arrival, we informed you about the nearby construction and provided several options to proceed. You chose to stay at the villa, fully aware of the situation. Unfortunately, we cannot take responsibility for construction work outside our management or in the surrounding area. We hope to welcome you back soon to enjoy an improved experience at our villa. Best regards
Dear Guest, Thank you for your positive feedback and for highlighting the beautiful location of our villa. We are pleased to inform you that the construction near our villa has been fully completed, allowing our future guests to enjoy thei… Show more
Reviewed: 5 November 2023 · Stayed in October 2023
Verified reviewNothing
Dear Abdullah. Thank you very much for taking your time and leave us the review of your recent stay at our villa. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We understand, that u were upset by our refusal to provide a full refund when you decided to cancel your reservation the day before your arrival, discovering that the villa is not located in Seminyak, as you assumed, but in Canggu, as evidenced by the name of the villa and the address of the location. We are not able, in accordance with the rules, to cancel a reservation for this reason. The guest is entirely responsible for checking the location of the villa prior to booking. You booked the villa long before arrival and we believe that you had the opportunity to check the location of the villa before arrival more than 1 day before check in. You threatened that if we did not cancel the reservation on our part, you would give us a 1-star review. Which is what you did. For the same reason, apparently, in your review there is no description of what happened that you gave 1*. We believe that this review will not affect the further decision of our future guests to book a villa and guests will read the reviews of our other guests before making a decision.
Dear Abdullah. Thank you very much for taking your time and leave us the review of your recent stay at our villa. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We understand, that u were upset … Show more
Reviewed: 24 June 2023 · Stayed in June 2023
Verified review