There were no closet space. Breakfast was mostly Asian foods

Staff were amazing. Was small and not over run with people.

Stayed in August 2025

Very clean and right downtown!

Stayed in June 2025

Spa service was worth it. I had to do a late check-out and the cost per hour of extension was reasonable.

Stayed in June 2025

The hotel didn’t have hot water, warm not hot and when complained it wasn’t fix Water was just warm Pool was in constant shade

Location

Stayed in June 2025

Choices were not great

Breakfast was okay, a few selections to choose from but not many. Eggs on request were great.

Stayed in May 2025

Shower was not very good might just be in my room..

5th time I have stayed at this place.. its in a good spot near the Memorial.. Staff are great very friendly and helpful 👍

Stayed in May 2025

We paid for free breakfast & there wasn’t many options. I would rate the breakfast a 2/10 and wouldn’t recommend paying the extra money.

Room was spacious & very clean. Perfect size for a couple or two friends. Staff were very welcoming and accomodating. Pool is HUGE.

Stayed in March 2025

My stay Was good,the food was ok but some of the food is cold,(buffet breakfast).room is ok,isn’t that clean on the bathroom

Stayed in April 2025

We loved our stay!

We loved our stay here, the hotel was great value for money and the staff were wonderful especially with our 7 month old baby, the even upgraded us to a bigger room which was very much appreciated! The cocktails and pool were also awesome and location was right in the heart of Kuta. We would definitely stay again

Stayed in March 2025

Nothing really

Location staff

Stayed in February 2025

The location is very centre, worth the price, the breakfast was good. The room is quite clean. Everything you can expect from a hotel.

Stayed in January 2025

The cold shower , hot water wasnt even luke warm, if i didnt have a pool excess room i wouldnt stay there , but our room was good , beds were uncomfortable

The pool, and location

Stayed in December 2024

Needed to fix bathroom sink as seal around wall had worn away.

Staff were brilliant, happy, couldn't do enough to help you. Pool clean and beautiful, breakfast...amazing!

Stayed in December 2024

The cleaning was not good enough, is was so fast that left a lot of things without proper cleaning. When we've arrived the shower drain had hair on it, the floor of the room stains, etc. And every day we were there the shower door was getting more and more stains with soap and shampoo. They do a daily cleaning, just not good enough.

The room was good, have all you need, and includes daily bottle of water for each. The swimming pool was nice and is never too crowded so you can go at any time. The staff very helpful.

Stayed in September 2024

Your bathroom towels belong in the bin ! Appalling! They were thread bare and grey! The room lacks storage for 2 people ! We had a ground floor with pool access and it was very small! The door latch was difficult to lock! Needs replacing ! The bathroom floor tiles were very slippery and worse when wet ! Bed sank on one side permanently!

Location ! Great pool! Although pool furniture was old and needs replacing with modern pieces!

Stayed in September 2024

nothing it served its purpose

Free airport shuttle And if you let know in advance they will organise a takeaway breakfast option

Stayed in September 2024

This my second time stay here, everything was good and still same. The staff also helpful.

Stayed in September 2024

Breakfast could be improved. It seems the staff is not trained to serve it or prepare it properly. A cook would probably help to make it hotel like.

The room was simple but comfortable and even though the hotel is close to all nightlife areas, bars, and restaurants, it is in a quiet side street-

Stayed in September 2024

Great close to everything

Stayed in August 2024

Only problem we had was a small mouse had stuck into our room but it had obviously eaten a few rat baits and was on its last legs so just flicked it out and the staff disposed of it straight away and were very apologetic. This wasn't even an issue for us as there was nothing that anyone could have done to prevent this happening as we had left our pool view doors open for the breeze.

Buffet breakfast was amazing and the staff are super always going out of their way to make you comfortable. Had a ground floor suite and it was huge with a very cold air-con and lovely pool access. Location is so central and behind the main street clubs but you could not hear a thing it was very quiet.

Stayed in August 2024

Please comment on site about Halal food

Location.

Stayed in August 2024

The breakfast wasn’t good

The staff was excellent The swimming pool is excellent

Stayed in August 2024

I specifically Booked a room with an extra large double/king bed for me and my 2 kids to sleep in, but they said we wouldn’t fit and put us in a room with 2 single beds and charged an extra $15, for a bigger sized room but we were more uncomfortable as the 2 kids had to squash in a single bed, and wanted me to pay more again for a rollaway. The extra large bed would have been more than enough comfort. I just wanted what I originally had booked for.

Nice helpful staff Nice pool area Nice rooms

Stayed in August 2024

1. the staff were very nice and helpful with everythig 2. there was someone at the reception desk 24/7 3. there was a spa at the hotel that provided lots of massages and manicure pedicure and hair braiding 4. breakfast included both an asian and a western cuisine 5. good location 6. beautiful hotel with all the rooms having a view of the pool 7. very clean comfortable beds 8. complimentary water bottles provided to the room every day as well as toothbrush, toothpaste, shampoo, shower gel, flip flops and hair dryer

Stayed in July 2024