Reviews of Hotel O Nan Berlian Inn 2 stars
Jalan Benesari,kuta, 80361 Legian, Indonesia
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Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewLocation
Smell....
Dear, Erinn! Thank you for sharing your feedback with us. We will work even harder for your complete satisfaction and make your next stay nothing less than an amazing experience. Regards, Mahmud!
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewNothing
Everything
Dear, Bogdan! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Kiswari!
Reviewed: 13 July 2024 · Stayed in July 2024
Verified reviewReviewed: 29 May 2024 · Stayed in May 2024
Verified reviewNothing
Everything
Dear, Marco! Sorry for the hassle you faced. We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Martiah!
Reviewed: 15 May 2024 · Stayed in May 2024
Verified reviewGood location and ok for a few hours until airport
Smell, dirty, no hot water
Reviewed: 5 January 2024 · Stayed in January 2024
Verified reviewBig Room
Hot water was broken, No balcony, Room was very 'worn down', needed tlc
Dear, Guest! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Masduku!
Reviewed: 25 November 2023 · Stayed in November 2023
Verified reviewReviewed: 20 September 2023 · Stayed in August 2023
Verified reviewReviewed: 6 September 2023 · Stayed in September 2023
Verified reviewReviewed: 26 July 2023 · Stayed in July 2023
Verified reviewTerrible place the pictures are not showing the truth …. If yiu like your sleep do not stay here
Bright lights outside room are on 24hr noise level is high
Dear, Greg! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Kisno!
Reviewed: 11 June 2023 · Stayed in June 2023
Verified reviewThe location was ok. Other than that nothing.
Was the most awful stay i have had since travelling Asia in the last 4 months. No one was around to check in when I turned up, the phone number on the office to check in did not work. After about an hour of wandering around a lady came out and finally checked me in. I paid cash and was given a key to my room. The next day I received an email and a notification from my bank that my card has been charged for not showing up! After complaining the next day when the office was open the guy was pretty useless but eventually got on the phone to someone. I was told that this was an error on the system and I will not be charged. However, looking at my bank statement I have still been charged and the cost has not been reverted. Awful hotel. I will never book with OYO again and you shouldn't either!
Dear, Thomas! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Kiman!
Reviewed: 16 May 2023 · Stayed in April 2023
Verified reviewReviewed: 6 February 2023 · Stayed in February 2023
Verified reviewReviewed: 10 January 2023 · Stayed in January 2023
Verified reviewlocation
not clean , reception closed early and we dint find anyone to contact
Hi, Cyril! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Tim.
Hi, Cyril! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that … Show more
Reviewed: 5 January 2023 · Stayed in January 2023
Verified reviewReviewed: 25 October 2022 · Stayed in October 2022
Verified reviewNo one was there for us to check in. No one was contactable. We had to leave and book somewhere else. Do not book here.
Hi MadelineWalker, We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Kisno!
Reviewed: 17 October 2022 · Stayed in October 2022
Verified reviewReviewed: 7 October 2022 · Stayed in October 2022
Verified reviewthis place sucks, the bedroom hasnt been clean in a lot of time, really dirty, full of cockroaches. No one ask me anything, a man from the hotel next door give me the key. I left after 30 minutes.
Hey Camila, thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Kimawati!
Reviewed: 7 October 2022 · Stayed in October 2022
Verified review