Reviews of Munduk Heaven Luxury Villas 4 stars

Gorgeous location! You’re in a treehouse!

Some of the staff were very friendly and helpful.

Overall I was disappointed in our stay here. There are lots of staff and they were all trying to be helpful but it took a long time for things to be done eg getting a new drink, clearing food away etc. We stayed in one of the log cabins and it smelt quite damp. There was a dehumidifier in the room. It could do with a bit of a revamp considering the cost. The pool is also small, although has a brilliant view and I noticed pigeons bathing and pooing in it. As soon as we arrived we were encouraged to book a Hibatchi session which we booked for 6.30 but we waiting until 7.30 for it to start. This food was ok but felt the rest of the food we had during our time here was average. On our second night, the manager was there. He introduced himself and tried to sell us absolutely everything. Hibatchi (again), wine, shisha, tours. It was really offputting. There was a couple of guys playing live music and he kept requesting songs saying it was for each of the different couples there which was all just a bit cringe. Finally, and this can't really be helped but it was quite noisy. On our second day we didn't feel very well so decided to stay at the hotel and relax. They have a buggy centre from which they run tour and it was all you could hear on and off throughout the day. I don't usually write reviews and perhaps some of these things cannot be helped but it seemed like lots of money for an average stay. Also note that the tax and service charge was 21% which is higher than everywhere else we have been.

The staff is superb!!! We went for our honeymoon celebration & it was the perfect ambience to celebrate it🤍 The facilities are amazing😀 We regret not having stayed longer and taken a jungle tour. The massage session has been the most relaxed in my life 😍 and I have been to many many, trust me. They always keep the towels covering your breasts and keep their massage to an appropriate limit. The view from the spa is beyond our expectations. WOW. We took the couple’s one. Food exquisite! Best nasi gorang we had in Bali. Everything fresh, served fast, beautifully plated & delicious!! Next time we stay at the floating villa which would have been a dream.

Constructive feedback: we stayed at the jungle cabin & we highly recommend to simply cover the floor drain of the bathroom floor near the toilet forever & ever because it doesn’t bring anything positive, except a bad smell ocassionally. We placed the trash can on top & it helped. Second just to change all towels to a beige/sand color, because I know white can be difficult to always maintain. Third we are super glad to have had a dehumidifier, but we highly recommend to have bigger dehumidifiers available upon request for the rooms, specialty the jungle rooms because for the size of the room, the small one does not suffice.

-cozy hotel with beautiful views -Restaurant setting is very nice and cozy as well as the foods is yummy. so you can chill whole day in the hotel too -Bed and pillows are very comfortable

NIL

A truly magical escape in the heart of Munduk Our stay at Munduk Heaven Luxury Villas was absolutely unforgettable. Nestled in the highlands of Munduk, the location is simply breathtaking – the views are out of this world, and every angle feels like a scene from a dream. The architecture and design of the villas are elegant and exclusive, blending beautifully with the natural surroundings. Every detail has been thoughtfully created – it's not just a place to stay, it's an experience. The restaurant is stunning, the food is delicious and full of flavour, and the staff are genuinely kind and attentive. We also had the chance to enjoy a cultural experience organized by the hotel, and it was one of the highlights of our trip – authentic, inspiring, and truly heartwarming. Munduk Heaven more than lives up to its name – it really is a little piece of heaven. We loved every moment and can only say wonderful things about this place.

The only thing we felt could be improved was the cleanliness. While the overall experience was wonderful, we did notice that some areas in the villa – such as the furniture, taps, and bathroom fixtures – were not as clean as expected. A few of the pillows and towels were worn or had frayed edges. These details slightly took away from the otherwise luxurious atmosphere. At a place of this standard, we believe cleanliness should be a top priority. We share this as a gentle suggestion, as everything else – from the views to the hospitality – was truly outstanding. With more attention to this aspect, the experience could easily be flawless.

The restaurant is nicely designed and offers a great view, but the food takes a very long time and doesn't arrive at the same time. We stayed in a forest room that had a strong moldy smell. Later we noticed that the mini fridge and bathroom were also affected by mold. Instead of offering a solution, the hotel director tried to convince us to pay extra to upgrade to a villa, claiming that all rooms have this issue. However, the other staff, especially at the reception, were very friendly and helpful.

Mold in all the rooms

Stunning views

Noisy

Amazing place, really relaxing and unwinding, the food was incredible aswell

Little noise by motorbikes at night but not a lot you can do about that

It was an amazing experience. I highly recommend this hotel to everyone because the atmosphere is truly incredible

Fantastic views from the tree house and from the restaurant and spa. Good food, good breakfast.

There is a fair amount of extra exercise opportunities when taking the stairs from the treehouses to the restaurant. Stairs going parallell to the rail would be a faster walk but perhaps it is too dangerous. Odd placement of the inifintypool, in the restaurant area. Perhaps consider a sun and swim section with a removable divide between the restaurant and the pool during pool hours.

Location amazing, rooms and views amazing.

The wilderness adventure was great but overpriced.

We spent our anniversary in what felt like luxury above the clouds. From the moment we arrived, the calming views into the valley and toward Mount Batukaru set a different pace, unhurried and quiet. We stayed in the floating villa, which is very spacious and thoughtfully designed. The hot tub in the room was a perfect way to end the day. But most of all, it was the everchanging valley that made this place special. Whether in full sunshine or when the clouds drifted in to linger over the jungle, the summit of Mount Batukaru would appear and disappear again. One afternoon, we lay in bed for two hours just watching that quiet play of nature. The restaurant, Kaki Langit, lived up to its name. Like dining at the foot of the sky. The food was good, and one evening there was a live band. Not the loud, distracting kind, but warm music that felt like good company. Staff were consistently helpful without ever feeling intrusive, which I really appreciated. A place we’d gladly return to when we need time to slow down and just watch the clouds drift by.

If I had to mention anything, just to make it perfect, I’d suggest paying attention to the colour of the lightbulbs in the room. Some were cool white, which took a little away from the warm atmosphere at night. But this is me being picky.

Na

Na

Location is superb! The floating villa und the view is stunning!

Everything is outdated. The room and the facility like pool etc. are not clean. In our floating villa we had hair hanging down from the stairs to the upper floor. The shower was very dirty, everywhere dust, dirt and rest of insects. For 250$ a night this is definitely not good! Look at other reviews, lot other people experienced similar problems

The staff members were so kind and helpful. They were able to schedule me same-day appts in the spa and the restaurant had yummy food and drinks.

The location had pros and cons. Pro: very quiet and peaceful, great for a recharge. Con: very long car ride to get there and nothing within walking distance.

The area and the view

Need a bit maintenance

fantastic location in the clouds. the Decoration is outstanding. The infinity pool overlooking the valley, the views. Sense of space. Massage lady fantastic and a flower jacuzzi bath in the clouds at the end. Good restaurant as well.

musty smell in the rooms.

Beautiful location

Humidity in the room Waiting time for elevator

If you are looking for a getaway- grab your book or some outstanding work and go to that remarkable place. It is perfect for staying with your thoughts or your loved one.

It is all about the location

Exceptional! This place is unique. Far away from the noisy and overcrowded parts of Bali n the mountains of Munduk, this is truly a hidden gem. Here you are surrounded by nature in a tranquil land. The night sky without light pollution is another nice thing about this place. Amazing experience, would recommend!